Category: | Appliance Store |
Address: | 4432 Dixie Hwy, Erlanger, KY 41018, USA |
Phone: | +1 859-342-6060 |
Site: | hagedornappliance.com |
Rating: | 3.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–4PM Closed |
PA
Patrick Yellman
On December 7th we paid $160 to have a sensor light repaired on our Maytag range. Their repair person was not particularly amiable, and arrived after their service window. On January 16th advised them this light was not working. The Hagedorn representative told me their work is only covered for 30 days, and that fixing the issue correctly would not be covered. Hagedorn will not back up their service for 5 WEEKS, and we will not be using their "services" again.
KA
Kathy Jennex
Came home from vacation to find out everything in the freezer was thawed and the refrigerator was not very cold. Did not want to call the big box people because everything is outsourced and Ive heard a lot of complaints. My neighbor said they always use Hagedorn Appliances and they are local. They came out the next day and thankfully it was only a relay switch. So grateful for Tonys kindness and the fast service. Thanks again!!
SC
scott fleckinger
True customer service is sometimes only known when you have a problem. I bought a freezer that failed immediately. They promptly assessed and attempted repair. After the repair was unsuccessful it was replaced the following day! Never will you get that from a big-box! Service is outstanding. Thank you guys. Scott Fleckinger
JA
jalovell23
$90 service call fee + $65 one hour labor fee +$115 for a timer for dryer = $270 +tax. YIKES!!!! and then the repair person leaves with no handshake and thank you for your business. (the 25 minutes the repair person was here. They were are the phone with tech to figure out the problem)
JU
Julea Schuh
Bought my entire kitchen and stocked it with Bosch Appliances from Hagedorn Appliances when we remodeled 2 years ago. They are knowledgeable and service what they sell! So I figure why not buy my appliances from the people who know the most. They have been around forever.
HO
Holly K
Love my new washer and dryer! Went in for a washer and dryer and were impressed by how helpful they were. We had a limited space to work with they gave me several suggestions on what would be best for us and how to make it fit in the space we had available.
CH
Chris Meader
This is a great place to go if you appreciate knowledgeable sales people and a traditional business. I thought the prices were great even after checking out the big box stores. I would prefer to do business here than one of those any day of the week.
DI
Diana Finke
I have been using Hagedorn since 1972 with all my appliance and service needs. I highly recommend them! Tonya does a great job of getting all my rental appliances repaired and happy customers
TI
timmylee1974
Just wanted to take a moment and thank Thomie for the attention to details and the friendly service. Was a pleasure doing business with and we will be back for our next purchase!
DA
Daniel Ward
Good selection but horrible service. Stopped in to purchase washer and dryer. 3 employees say behind the counter without even a Hi or Hello.
CH
Christine Shields
Everyone at Hagedorn Appliances was very professional and extremely helpful. I wont buy appliances anywhere else. Thanks for your help!
JO
joseph dodson
Poor service, technician completely unprepared, wouldnt recommend calling this company for any service for appliances.
MI
michael hardcorn
Love my big Green egg! Tonya was able to hook me up with all the necessary pieces to smoke some wonderful meats!
VI
Vicki Bitter
Had the washing machine parts I needed in stock at an affordable price. Staff were kind and helpful.
CH
Chris Sullivan
Tonya and Anthony helped me figure out what was wrong with my wash machine. Excellent service!!
JE
Jeremy Hayden
Great service! Anthony went above and beyond in helping us fix our ice machine box.
DA
David Bruce
I enjoy shopping hhgreg good prices great selection staff friendly and helpful
ME
Melissa Finke
Tonya has great customer service and is always available for questions
TE
Tessie Finke
Tonya and Aaron were very helpful with the purchase of my new range!!
JO
Jonathan Hardcorn
Thanks Tonya for you help with my dishwasher. Its working great
DI
Diane Comp
Great selection of appliances and very knowledgeable staff
TI
Tim Galbaugh
Very knowledgeable staff but high prices
RH
Rhydrinthesky GDF
Excellent service at low prices!
AA
Aaron Ashcraft
Cant wait to see you
DA
Dan Childress
Pricing and service!
CA
Carol Majewski
Skeptical