Category: | Lincoln Mercury Dealer |
Address: | 1505 N Dixie Hwy, Elizabethtown, KY 42701, USA |
Phone: | +1 270-737-2460 |
Site: | pinkhamcars.com |
Rating: | 3.3 |
Working: | 8AM–7:30PM 8AM–7:30PM 8AM–7:30PM 8AM–7:30PM 8AM–6:30PM 8AM–5:30PM Closed |
DO
Don Meyer
Bought a car with 20,000 miles on it. Told it was in good condition. Got it home and found out the rear differential was leaking badly. They should have found that in their inspection and disclosed it. Had to have repairs done on it the first week I bought it. Was given a key with a remote start button and was told that was one of the features on the car. I should have tried it and not just believed them. Come to find out the car does not have that feature. When I called back to tell them about both these things they offered me a free oil change, which wont work for me because I live in TN and they know that. Very disappointed. Will not purchase from them again.
CH
Chris Vanover
I was working out a deal via email with Kyle Pinkham on a truck, and had my own pre-approved financing and everything but he wanted to do his own credit check so I say OK. Well, the next day I find out they already sold the truck, and didnt even let me know til the following day. The dollar is more important to them than customer service apparently. If I hadnt been going back and forth with questions, etc. I would understand them selling the truck, but when youre tryingbto work out numbers, that is just BS.
GR
Gracie Park
I purchased a new 2016 Lincoln MKX from this dealer. I had my vehicle service today at the dealership. I waited more than an hour for my service to be completed. I had a small scratch on the passenger side rear wheel from the car wash. Check when I got to work, tires on my new car were not rotated, as scratched wheel was in same place. Its pretty disgusting that you spend $50+K on a car and the dealership service department cant rotate the tires. Was my oil changed????? Inexcusable
BA
Barbie Perez
The staff at Pinkham Lincoln are always extremely helpful and you are treated as family from the moment you walk through the door. The customer service team has been outstanding! They are very informative, courteous, and sharp. I have never left diaappointed with my experiences at Pinkham! 5 Star Dealership!!
JO
John Chenault
Salesman John Barton was a pleasure to work with. However the dealership has an untrusting attitude towards customers, even repeat customers. Never felt at ease in the dealership especially when big brother (sales manager) came around. So my business went elsewhere. Sorry guys just telling it like I see it.
KR
Kristen Conley
Our purchase of a 2014 Ford C-Max was one of the most pleasant. Working with Bill Pinkham was a great experience and everyone took great care of us. We even had the vehicle we drove over in serviced and the staff squeezed us in and did an excellent job.
TA
Tatiana Rogers
Pinkham Lincoln Automotive always has wonderful service. The salesmen are friendly and educated, and the service team always does a wonderful job. 10/10 all around, would recommend to anyone looking for a great place to buy a vehicle.
SH
Shannon Moore
Les Pinkham has excellent, knowledgeable staff which is why they have earned my repeat business. I wouldnt take my vehicles anywhere else for service nor would I purchase a vehicle from any other dealership.
A
A Private User
I searched their web site and found no info about ANY rentals whatsoever... I have purchased from Pinkham with outstanding results and service but I am a bit disappointed in this one folks...
CH
Chrissy Prince
I did a credit app over the phone, no one never called me back to tell me if I was approved or not. Very unprofessional. At least I got approved at Hardin county Honda
JO
Joseph Danzer
Check out the Hall of Fame of satisfied customers and hang out for a while in their comfortable waiting rooms with TV and Wifi.
MI
Mike Evans
Got the car we wanted and was treated like family, I recommend them if you want a quality vehicle at a fair price.
JE
Jessica Shipp
Terrible customer service. Terrible quality. Flat out sold me a lemon. DONT go here; take your business elsewhere!
JO
John Imboden
Fantastic service does a great job every time.
DO
Donna Clark
Was helpful but big bosses Rude
ME
Melissa Hamilton
Great customer service!