U.S. Cellular

Category:	Telephone Company
Address:	U.S. Cellular, 6305 Mills Civic Pkwy, West Des Moines, IA 50266, USA
Rating:	0

Location

Photos 15

Reviews 7

Chris Risting

Went in to pre-order the new Galaxy S8 deal in early April and was told that four of us could upgrade to the S8 for free regardless of what phone we had previously. After we got our phones sent to us we found out that only if you turn in a Galaxy S6 or higher would the phones be free. We specifically asked if these phones would be free and were told they would be. If you do talk to them make sure to record the conversation so that you can prove what they tell you.

Cassie Marie

Awful. Workers were not friendly, spoke to me like I was a child, didnt fix what I came to have fixed. Said i needed to back up my phone and factory reset it, started the back up and sent me home to reset it myself. Did everything exactly how they told me too and now I have nothing. And they said it isnt their problem because "they fixed the problem I had"

Skylar Lewis

Slowest service ever. Waiting to speak with a representative for over an hour. On top of that, after having told a representative what I wanted after coming in, once I got to the front of the line, I was told that they could only order the phone I wanted, and they didnt keep it in stock.

Ryan Walker

Walked into the store, was not greeted or put in waitlist. Waited 25 minutes for a rep and another man came in and got greeted and put on waitlist before me. Absolutely wonderful service, not!

Kelsey Horan

Very rude. My mom left to get something out of the car and the man was being rude and making rude comments to other employee. Just very poor customer service.

Kenneth King

Under staffed. Competition offers better plans, and more phone selection. Phone service is terrible when you leave the midwest.

Sara Gates

sucks