The Wild Orchid

Category:	Florist
Address:	2795 100th St, Urbandale, IA 50322, USA
Phone:	+1 515-276-4600
Site:	thewildorchidllc.com
Rating:	4
Working:	7AM–10PM 7AM–10PM 7AM–10PM Open 24 hours Open 24 hours Open 24 hours 7AM–10PM

Location

Photos 59

Reviews 8

Kim Smith

My husband has sent flowers twice now. The first bouquet was absolutely beautiful. This time however the vase is to short for the roses, there is no greenery, babys breath, ribbons etc just roses. When my husband called to ask about this he was told that babys breath was old school and they did things more contemporary. But they did give 20 roses for the price of 12, well did anyone think that he ordered 12 for a reason. What if it was our 12th anniversary ando hes been sending me 1 rose every year? All that would have been ruined for the sake of being contemporary. If he was into other things being in with the roses then Hyvee does that. So not only did he Not get what he believed he paid for, it was as much as suggested that he take his business else where. The lady that helped him in 1/27/2016 approximately 530 pm was short, and rude and evidently has enough money and business that she no longer needs ours. The only reason they are even getting 2 stars is because the 1st bouquet was pretty. I will probably give hyvee at least 4 stars. To the person from wild orchid that just called me twice at work, I dont like being lied to. I heard your person tell him to go to hyvee and then I get called at my job and bitched at because I gave you a bad review?? Seriously how unprofessional is that?? Someone has to much time on their hands to call me 3 xs at work because they got a bad review and now has all their employees or friends posting good reviews to contridict word for word what I said. Hahahahaha.

A Private User

They used to have chocolate and beautiful flowers. I really dont know what happened but the last time I ordered flowers was for valentine day and I was charged for the flowers and they didnt arrive on the day they were ordered. They were supposed to bring them to me at an alternate address and I would personally give them to my wife and daughter. I was assured they would be there on Sunday. They did not arrive that day or on Monday. When I called to ask what happened I was treated rudely by the Owner and told I couldnt expect to have everything I wanted. Special requests and delivery instructions could not be considered on a holiday. I was very disappointed. I had ordered flowers earlier in the month and they were on time and beautiful. After the treatment I received and refusal to refund the charge to my account, I have filed a protest with my card company and will not return to the store. Curt Becker WDM

Jennifer Srey

Just ordered summer sunshine and it was great as the flowers always are! Thanks for years of splendid service. This year Mothers Day flowers were a huge hit the Peonies were fabulous and very reasonably priced never been disappointed with quality or service they go above and beyond. Been coming here for years. I ordered another centerpiece this year for my mothers birthday right before Christmas again this year. When I called my mother to see if she received the flowers, she said it was a great surprise given that everything was shut down due the snow storm. I was amazed by the determination to delivered the flowers for my mother on her birthday. This is a great place with excellent customer service. The florist even emailed me a picture of the centerpiece, it was beautiful. I highly recommend this florist, they are very costumer friendly and they offer beautiful arrangements.

Deb J

I ordered flowers by phone to be delivered to a home in the morning and they were delivered in the afternoon as I requested. It was for a stillborn baby death. I received excellent service by phone and the flowers Im told were beautiful. I emailed them afterwards realizing I forgot to leave my phone # in case of a problem, and they emailed me back letting me know they were already delivered and they had my # on caller ID:-) I thought the service was excellent. I like their unique flower arrangements....I do get tired of the same old boring arrangements that everyone else has. And FYI....after reading some of the other negative reviews, I must say....seriously.....what on earth do you expect to get when you spend $25 on delivered flowers? The Wild Orchid provides high quality unique arrangements..... Thank you.

Jordan Wind

I was looking to send flowers to my significant other for Valentines Day, and wanted to find a real local florist with fresh flowers that would actually be arranged in a vase, and I wanted them delivered to the hospital where my girlfriend was working at the time. Somehow the flowers disappeared in the hospital and never reached her. I called the gal at the The Wild Orchid and once again she was very polite, helpful, and understanding. She put together a new fresh boquet of a dozen roses for me and delivered them to the hospital, and made sure that my girlfriend got them, all free of charge and in-time for Valentines Day. The flowers were perfect! Im very pleased with the experience I had and service I recieved here. I recommend this florist for anyone that needs flowers in the Des Moines area.

Nancy Kouri

I had called them to send a fragrent floral arrangement to my elderly mother for Christmas. We discussed that in it there should be roses, carnations, fresia, and some greens. I also ask that 3 cupcakes also be sent. The person who I spoke to said it would be a beautiful bouquet. When I spoke to my Mother after it was delivered I found out that they only sent a basket of Pine boughs and a couple of Pine cones in it. There was no card. Iwas charge $23.00 over the price that was dicussed for the Flowers. I tried to resolved this and left numerous messages and tried calling hundreds of times without them answering my out of state number. I had my sister wcall with her local number and her call was answered immediately. Do not give these people your business, as they are not worthy of it.

Lilli Muldoon

My daughter purchased an arrangement of orchids for me for Mothers day - when they arrived the flowers were already turning brown but I was willing to accept them - by the next day the heads on all the flowers were drooping. I left a message on their office phone but didnt get a call back. I called again on the following Thursday and the person I spoke with was rude. She said it would be a week before I could get a replacement. Sure enough I got a replacement but it was 3 of the ugliest spider orchid plants in 4 inch pots clumped in a basket that looked in need of care. The girl that delivered them must have seen the look on my face because the threw the card in the planter and took off. I dont know how to take care of them and the flowers are slowly falling off. I am not happy.

Javonni Tarango

The flower arrangement that I had delivered today was so unique!! My girl got all kinds of compliments. At first I thought the price was a bit high but the flowers were well worth it. Beyond the ordinary, a cut above and so full of flowers. I have gotten flowers other places and those have been full of green leaves with flowers but this arrangement had just a splash of greenery the rest was flowers, including an orchid! The service was terrific, there was a sincere interest in making sure I got what I wanted not just in taking an order. I will be back.