Category: | Gift Shop |
Address: | 2020 Grand Ave, West Des Moines, IA 50265, USA |
Phone: | +1 515-222-9711 |
Site: | ediblearrangements.com |
Rating: | 2 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM Closed |
BE
Benjamin Burkhead
Very sad with the lack of attention to my purchase. I called earlier in the day to reserve an order of ALL CHOCOLATE DIPPED fruit - very specifically reiterated this and they said they would have it, no problem. Before leaving (the commute was 20 minutes) I asked to confirm if they had my order to which they replied it did. When I showed up I paid the money and they brought out an order that had only chocolate covered strawberries, I politely reminded them that mine was supposed to be all chocolate. They took it to the back and made me wait five minutes, only to come back out and tell me they couldnt do anything and I could come back the day after Valentines day if I wanted all chocolate. This is the second time theyve messed up my order, will not be returning.
JJ
JJ Suesa-Nguan
Maggie and the staff here were very helpful in assisting with a, Get Well surprise for my girlfriend including a 12ct assorted chocolate edibles and some balloons but I had given the wrong address; They kindly accepted a re-route to the right location, and said that everything would be taken care of. I wanted to throw in a delivery fee or a tip even though it was waved away. Thank you for everything and for making her smile last longer for years to come.
A
A Private User
Great presentation, fantastic quality of fruit, and extremely helpful staff! There was confusion with my delivery, and, even though it was not their fault, they were quick to make things right. I will definitely be using them in the future.
CH
Chris Wright
Called the store after being on website and was told they didnt have time to take an arrangement 2 blocks down the street, then hung up on me.. poor customer service in my opinion
KA
Kara Gawer
They tell you buy three get one free. They neglect to tell you that you will get a code that will expire and that it is for the cheapest box they offer.