Staples

Category:	Office Supply Store
Address:	820 S Riverside Dr, Iowa City, IA 52246, USA
Phone:	+1 319-354-0799
Site:	storelocator.staples.com
Rating:	3.1
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 38

Reviews 15

Dave Janowiec

Ridiculous. I was told by an In-Store Employee/manager that my item would be shipped to my doorstep the next day.(I live a total of maybe 16 blocks away)Which I thought was a great deal.(my buddies challenger wouldnt fit the humongo box) I know you say "Oh, some douchebag didnt get what he wanted the next day? too bad(first world Problems)." There is alittle something called accountability and it should be addressed by alot more ppl, too. Or when you say some thing, or make a deal with somebody it should be kept. If I would have known that it would have taken all weekend for them to cancel my local order and RE-order another one from another store/warehouse location, I would have found another way to get to my house rather than wait all weekend without a chair to sit in. I find this ridiculous that they would do this to someone, without a call or a contact, they just got my freaking email, they should have at least Emailed me to inform me of the change. So why not Highly Satisfied, See above. I am a server, if I brought my patrons food to them tomorrow and just let them sit there and never came back to their table to tell them that their food wouldnt be there until tomorrow. They would just leave, and probably not come back. Same concept, different environment. You make me a promise, I expect it to be Honored. Thank you, Dave Janowiec

Erling Anderson

No Staff. Phone "techs" have no knowledge at all (kept whispering to person beside her for answers). Bought $399.99 Epson printer on emergency basis out of frustration. Had it picked up and delivered by friend (emergency basis) but could not be set up over 6 hours. Stain all over. Talked to manager who had a real "So what is your problem" attitude. Ive now lost $400 and am 4 days behind deadline. Get more staff! Smart ones would be a real asset.

Sue Beau

I wish Mr. DeSotel, the assistant manager at the Staples in Iowa City, would teach classes. You go in and tell him what youre out of and it seems like 5 minutes later youre walking out of the store with everything you need. The employees at this Staples all do a great job.

Bobbie Jo Donohoe

Kathy was a great help to me last week. I was looking for a cover for my ipad & she found exactly what I needed. Put the pad into the cover & help with some stuff on Mt pad I needed to get rid of. She even called me Miss. Im 66 years old. Thanks again Kathy.

Josh Gust

Its a smaller Staples, but havent had issues with employees pointing me to the right area of the store. Not the place to go for real quality information or troubleshooting, but what "big box" store is?

Aaron Van Noy

Great when you need something fast. But prices are excessive! I mean really expensive! Get 5 toner cartridges online for the price of 1 locally. But when a company needs it its worth it.

Sierra Annear

Worst customer service. Waited 10 mins for an online order. 3 employees standing around and no one else was in line ahead of me.

Geneva Mongar

Staff is nowhere to be found and once you find them they have an attitude. Dude with grody long hair seems like a real doofus.

Sarah Furnish

I love this Staples. Great customer service, knowledgeable staff, lots of free parking,, great sales and everyday prices.

Елеонора Цанкова

Nothing bad i can say about the store. Me and my husband go there frequently and they even recognize us 5/5

Weixiang Yu

Really bad service, the staff has strong attitude. Not gonna go there any more!

Ben Udell

Needed help finding something and got it. Great customer service!