Category: | Telephone Company |
Address: | 2315 Edgewood Rd SW, Cedar Rapids, IA 52404, USA |
Phone: | +1 319-390-8882 |
Site: | uscellular.com |
Rating: | 2.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM |
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Crystal Patterson
They messed up my whole contract they tried saying that I owed from $500-$1000 they put me on a government phone that charged me for every text, phone call, and data I used they changed my number and closed my other account but they didnt and then Im getting letters from the collection agency saying I owe money so then I had to talk to them and explain what happened so now once my contract is done Im never going back to them again
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Amy Jellison
Bigger store, empty space, less staff and longer wait times. I wouldnt waste my time again. I waited an hour and a half only to be told that they were out of stock on most phones. I was told to go to another store. If only they could notify you of available phones when you walk in the door.
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A Private User
There are plenty of products at this store and it is easy to get to. However, I repeatedly receive poor customer service. Borderline unfriendly and they are not very helpful. I have found the Boyson Rd. location much more helpful.
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Leyogon
I have received some of the worse service here. I would highly recommend a different us cellular store. To all those looking at a provider I would suggest visiting any other carrier. They do no care about their customers here
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zach salladay
Best service in town, by far. It gets busy in there at times, but that is pretty normal for any strong business. Only down side is price, which is still better than the competition. Prepaid plans could use more data.
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Jayson Cline
Sat there for 20 minutes and still couldnt get anyone to help me start new service. Everyone finished up with their customers and them went to hide in the back. PISS POOR CUSTOMER SERVICE!
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Private User
If I could give U.S. Cellular zero stars I would. The customer service is awful and the waiting times are worst than the DMV. Once my contract is up I am switching providers.
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Lindi Wheaton
The worst service I experienced at any store in my life. I would never recommend US Cellular to anyone!
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Victoria Gustafson
Awesome customer service would highly recommend
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Xmuslim Atheist Rebel
The most incompetent staff
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Joey Smith
Great store!