Category: | Computer Store |
Address: | 600 Blairs Ferry Rd NE # A, Cedar Rapids, IA 52402, USA |
Phone: | +1 319-294-3177 |
Rating: | 2.6 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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Corey Kelly
7-7-13 was in there yesterday. the guy has stitches in his hand and wont work on anything for the next two weeks until theyre out. ok I got that. but he told me that he would help me fix the screen on my phone if I needed it, well I go to sears and get a screwdriver to disassemble my phone so I can get the screen off to fix it right. well three screws wouldnt come out of the back of it so I go back in to see if hed help take the three screws out. he picks the phone up looks at it says those are 5 sided screws and he had nothing to take them out with EVEN IF I LEFT THE PHONE THERE. so I go back over to SEARS knowing this guy is feeding me a load of crap and pull the other three screws out in the isle. took everything back home changed out the screen in an hour and the phone hasnt given me any problems since. 2 weeks... if youre not going to work on my phone tell me so I dont look like an idiot trusting you with my phone. DO NOT GO HERE!!! if you need help with your phone get ahold me ill do it for cheaper and im not out there to make a buck so I wont screw you over like this... power linemen- Backbone of America
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Jennifer Howell
Took my laptop in because it wasnt working, they said the hardrive was bad so they put a new one in. I thought It just needed a new screen, I did not ask for a new hard drive in It so he said he wouldnt charge me for it. So I went home and it was the wrong hardrive. There was no drivers installed on the computer, it was pretty much a shell of a computer. So they took $200 and in return I got a computer that now turned on but still didnt work. Now for any repairs I go to gadget guy in downtown cedar rapids.
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Tami Diebel
Computer Heaven treats you like family! My computer crashed, I couldnt even get the screen to come on; when I took it into them, they gave me all the information they found on the problem and fixed it. They are very reasonably priced!! I was thrilled. I went here because friends have been there who were also very pleased with the service and the quality of the work and the timeliness of it. I would HIGHLY recommend Computer Heaven to anyone in the area.
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Donna Spilker
I would recommend Computer Heaven to all my friends. I have always been treated fairly and professionaly. Zach talks to me on my level and makes sure I understand the problem before he works on it. If I still have a problem I can take it back and he will be sure the issue is resolved. I especially like the free 15 min. diagnostic. I feel very secure having my laptop fixed there and its always done when they say it will be. Always a great experience!
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awqrew
went there to see what was wrong with my pc, wouldnt even get to the loading windows screen. take it in, says its a bad PCI slot, which he added he has never seen before, and the whole computer is trashed, have my friend looked at it, who has a 4yr degree in systems security, fixes it in 20 minutes, problem was bad video card driver install. will not go here again.
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Peggy Barish
Life happens and weve all been there. Id rather wait another couple of days and be able to talk to the same person than go to a geek squad and be told many different things that have me spending so much more. Shop local, be local. Never had a problem and if I did it was always handled quickly and professionally.
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Ben Greif
I took my laptop in. They said it would be 4-5 days. Today was the 6th week and they did not fix it. DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Amanda Lockett
Took my phone in to get the screen fixed & its been a whole month and two weeks. I still do not have my phone. I would HIGHLY recommend NOT going there!!
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Marc Miller
Friendly and professional, fixed on time. Thanks Computer Heaven!
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Zac Lowder
Had great experience with my electronics