Category: | Auto Repair Shop |
Address: | 1119 NW 5th St, Richmond, IN 47374, USA |
Phone: | +1 765-488-1011 |
Site: | elstroauto.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
WI
William Hoffenbacher
Elstro Auto is by far one of the best family owned businesses in Richmond, Indiana. The staff at Elstro Auto always go the extra mile when caring for my vehicles. All of their services they offer are top notch. I recommend them to anyone looking for a quality company that works hard for their customers and are extremely focused on making the customers pleased with the service. Matt & Ashley Elstro are great people focused on caring for the needs of the Richmond Community. Dave Vanover with all his auto sales expeience is a great asset to the Elstro team as well. He is helping make the car buying process as easy as possible for his customers. If you are looking for an experienced automotive sales and service center trust the great team at Elstro Auto to be YOUR family auto care center.
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Penny Landers
We limped into Richmond Indiana at 6 pm on a Tuesday. And everything was closed. Using a basic Google search we found Elstros Auto and parked the car right before the car died. When we arrived the next morning, Matt was quick to assess the situation and worked us in as soon as he could. He worked quick and got us out before noon - within only a few hours. We cannot thank him enough for all he did for us. In addition, the garage was very nice - clean and accessable. We were approached by a lady (I didnt catch her name! Im so sorry) who was very accomadating and showed us the bathroom, lounge and offered us water for our puppies and us. They definitely were the bright spot in a bad situation.
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Jerry Toschlog
I always hated trying to find an auto repair shop that I could trust. I am not an auto person, and could easily be taken for a ride. I trust Matt Elstro 100%, there were times I thought I had an issue and he said, its fine and no need to change it out as it has plenty of life left. That did it for me as he could have replaced it and I would have been clueless. Plus their shop, the actual repair area, is cleaner than some restaurants I have been in. lets face it, if they care enough to keep their repair area spotless, then its clear to me they have pride in all areas of their business!
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Grant Garber
Even though I really dont enjoy paying for car repair and maintenance...shocker...this company is very forthright and easy to work with. If they see something that needs repaired they will take the time to write up an estimate on the bottom of the bill, as well as take the time to speak with the customer, and tell them what all they found and repaired! I would highly recommend this company to anyone who need either car repair/maintenance or to do just a simple car detail! All around great company to work with!
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David Petty
I am very pleased with service at Elstro Auto. A very honest , trustworthy experience with them.You cant always trust some of these garages in my experience. A customer for life. A 5 Star experience David Petty
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Sarah Haskett
Great service! I work downtown and having Elstro Auto pick my car up and return it is fantastic customer service. Matt is very reliable and trustworthy and takes pride in his business. I trust them completely!
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Cheryl DeLucio
Only great things to say about Elstro Auto! This family owned and operated business is a wonderful asset to our community.
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Andy Bain
1st time going to Elstro Auto. Very pleased with service and a fair price. Confident I will use them again in the future.
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Vincent Morretino
Honest mechanic, right here folks. I wish these guys were in Indianapolis, they would have a very loyal customer.
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Brian Wieseke
Enjoy having my vehicles worked on here quick, friendly, and fair.
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Lindsay Lu
Extremely Nice, Trustworthy, and Affordable.
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