Neal Tire and Auto Service at Geist

Category:	Tire Shop
Address:	13894 E 96th St, McCordsville, IN 46055, USA
Phone:	+1 317-335-5558
Site:	nealtire.com
Rating:	4.6
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM Closed

Location

Photos 21

Reviews 19

Justin Shankle

I worked with two guys, not good with names, one was manager for the local location and the other managed multiple locations. One was Travis Costa, he gave me his card. Both were great to work with and explained what they recommended be done, but were not pushy at all, they just wanted to inform me of things they found/recommended. I had over $1k of work performed on my 07 high mileage Tahoe, mostly preventative maintenance. The final cost came in below their worst case quote. I will be bringing all my future service work here. The service here is hands down the best of any mechanic shop I have worked with and the total cost was several hundred dollars cheaper than the local Chevy dealer quoted.

Colin Patrick

I have an older car that is just starting to get to the point where you go huh. It was not accelerating so knew something was bad. Took it in and these guys gave it a look over and then called me back with the news. It was bad. BUT, they offered me options. Since this is an older car I asked what was minimum to keep it safely on the road. They didnt blink and gave me the details. Told me Id be out of commission for a day or so. I felt they saved me money that most people wouldve charged, AND they had the car done by the end of the day. FANTASTIC!!! Thank you, it runs and should go long enough to think about the next car.

Jason LaPointe

This used to be a good place to go. Really liked Sheppard and TJ. Over the last several months service has really degraded and unless TJ personally does the work the results arent good. I called to discuss some issues with work (anti lock brakes going off when I hit a bump in the road and brakes are spongy all the way to the floor - both of which they were supposed to fix) and the guy who answered the phone "uh-huh" and "yeahed" me about every half second clearly demonstrating he neither cared nor had time. I hung up. Ill never go back.

Brian B

Fantastic service. I called Saturday late morning and asked if I could bring my car in. My rear tire was not keeping air. They said they were really busy but if I could drop it off, they would get to it. I did. A few hours later they said it was ready. I picked it up and they said it had a screw in the tire. They removed it and patched it. No charge. I didnt even buy the tires there. They earned my business for everything going forward.

Pat Flora

Truly amazing... at a time when "Customer Service" has seem to been lost, this business did not have my item but wanted to ensure they obtained my information to do some looking around and follow up with me to see if I had any luck elsewhere. (Kevin) Thank you for your assistance and I will definitely keep you in mind with any further tire needs.

Emily Luce

Good service, I got an oil change and was in and out in about an hour. The staff was very friendly and helpful, they also diagnosed other issues for me. I would recommend them to a friend.

Chris Wood

Have been very helpful on 2 vehicles and very pleasant to work with. Have taken efforts to make sure that we understood the issues.

Sam Keefe

Really great service, got an alignment done, only took about 40 minutes. Great pricing, clean building, friendly employees.

Mike Tjepkema

Always professional and reasonable prices. They are honest and provide quality service - so I keep going back!

Tim white

Great experience. Very helpful group. Honest and friendly. Wont take my cars anywhere else.

Joni Heredia

The owners and mechanics here are excellent. Always very friendly and knowledgeable.

Lori Dunlap

Great service. The building is neat and clean and the staff was very courteous.