Sears

Category:	Department Store
Address:	6020 E 82nd St #200, Indianapolis, IN 46250, USA
Phone:	+1 317-579-2700
Site:	sears.com
Rating:	3.3
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 27

Reviews 18

kenneth hobrock

WHERE DO I BEGIN....... THIS IS SAD, THIS HAS TO BE THE WORST SEARS STORE IVE EVER SHOPPED AT. PURCHASED A BBQ GRILL FOR $600.00 AND WANTED TO HAVE IT DELIVERED, NO ISSUES SO FAR. THEN THE SALESMAN TOLD ME THAT THEY ALSO HAD FREE ASSEMBLY !! SUPER. THEN WE WENT TO CHECK OUT. THIS I THOUGHT WOULD BE A SIMPLE PROCESS BECAUSE THE STORE WAS EMPTY AND THERE WAS NOT A SOUL IN THE STORE. 45 MINUTES LATER WITH THE LITTLE CASHIER GIRL WITH 500 TATOOS AND 2 CELL PHONES SHOVED IN HER FRONT PANTS THAT WERE RINGING A RAP RING TONES FIGURED OUT HOW TO RING ME UP AND ALLOW ME TO PAY. I LOOK AT MY WIFE AND SAID THIS IS NOT A GOOD START I HAVE A BAD FEELING ABOUT THIS . SURE ENOUGH..... THEY DELIVER OUR GRILL ON THE SAID DAY IN A BOX....LOL. NOT PUT TOGETHER. THE DELIVERY DRIVER EVEN SAID " THIS IS THE FIRST GRILL IVE DELIVERED THAT HAS NOT BEEN PUT TOGETHER IN A LONG TIME" THE TOOK THE GRILL BACK AND TOLD US THAT THE GRILL WILL BE DELIVERED ON SATURDAY JULY 1ST JUST AHEAD OF OUR JULY 4TH PARTY. WE SAID OK, MAKE SURE IT IS HERE SATURDAY AND WE WILL BE OK WITH THAT. WELL ITS SATURDAY NO GRILL NO DELIVERY AND WE FOUND OUT IT IS STILL IN THE BOX AND SETTING IN A WAREHOUSE MY WIFE CALLED AND LEFT 10+ VOICE MAILS FOR A MANAGER TO CALL HER BACK NO ONE CALLED . I CALLED AND TALKED TO A WORTHLESS MANAGER NAMED KATIE WHO COULD DO NOTHING FOR ME OR MAKE ANY EFFORT TO MAKE THINGS RIGHT. I ASKED FOR HER BOSSS NAME AND SHE REFUSED TO GIVE ME THAT PERSONS NAME. AFTER DEMANDING THE BOSSS NAME OVER AND OVER AGAIN SHE TOLD ME IT WAS AMY. I HAVE A HARD FEELING THAT IS THE NAME SINCE I HAD MY WIFE WHOS NAME IS AMY ON A 3 WAY CALL WITH KATIE. YOU ASK WHY SEARS IS GOING OUT OF BUSINESS?????? THIS IS WHY SHUT THIS STORE DOWN FIRE EVERYONE OF THEM

Brittany Shafer

Long lines so we went to another department to check out. Many employees standing around doing nothing. So we walk up to this man in the vacuum area and he refused to check us out and told us to return to the area where are stuff was from and check out there. This man was at the register doing nothing. We walked back to the long lines and proceeded to wait 20 minutes to get checked out. Not good customer service expecially when we see all these employees standing around.

Mary Diaz

Fun store with all sorts of things you cant find anywhere else. Come to this store instead of the one in Midtown where the owner/manager is extremely rude. Friendly and helpful customer service at this location.

A Private User

I was very happy with the service here, I have had 2 oil changes and 1 tire rotation. It is not the fastest place but you can shop. Also, the service attendant has found me extra discounts on both my visits. D.

Albert Torok

They do not appear to be replacing tools on the display shelves. Lots of items missing in the tool shelves. Not near enough check out staff. Waited one half hour to pay for 5 items with debit card.

Travis Wright

the auto place is a scam...they break small parts in your car to lead to bigger problems. and say before you leave u might wanna get ur brakes checked out. 2 hours later my brake line snaps...

Zeed Zubaidi

went today to buy couple of mattresses... I waited over 45 minutes to get a sales rep in the mattresses department and I didnt get any help.... I will probably never go back again to this store

David McGinty Jr

Do not order online. I accidently gave a star. Postponed delivery 10 mins before scheduled time. Gave a new date of a week later after already waiting a week. Charged my card instantly though

Sajjad Raeisi

Really bad staff! I called customer service for a return they approved my return but these guy did not accepted it even they were not answering call from customer service!!!

Dawn Tooker

I dont physically shop the actual store much; extremely easy to pickup items ordered online. Shop using Shop Your Way account fpr great savings thru KMart and Sears.

Jay Chauhan

I primarily go to this store for Lands End shopping needs. Outside of that this store is very lacking. Hopefully they can turn that around soon.

Kurt Beard

A sad store that has as many empty areas as areas with merchandise. It is not close to what sears used to be or what other stores have.

Kassie Ritman

Sadly, the store has very little stock on hand. Even the lighting is dimmed down It seems poised to close soon

Alena S

My favorite brand is Metaphor. The store is just confusing with its division with Lands End.

Stanley Rozen

Staff is all over the place but sales can be good.

BaSanta

Great selection and deals on SYW