Category: | Honda Dealer |
Address: | 4152 W Washington St, Indianapolis, IN 46241, USA |
Phone: | +1 317-248-1403 |
Site: | dreyerhonda.com |
Rating: | 4.2 |
Working: | Closed 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–5:30PM 10AM–4PM Closed |
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Chylsea Hornaday
After doing lots of research before buying my first streetbike I decided to stop in Dreyer and see their selection. My sales guy was absolutely wonderful! Not pushy at all, very caring and easy to talk to!! I decided to go with a 2015 300. Missy in finance is heaven sent!! Very easy process, and quick!! She even called a few days later just to check up!! you dont find that often anymore! My first day of getting my permit I hit a HUGE pothole in between railroad tracks!! Bent both rims, and blew the front tire. Thankfully I was able to keep it up so no plastic damage nor damage to myself! I took it in a few days later to get an esimate. Service got me right in and took care of her within a matter of a few days!! Every person here is just amazing to work with! Im so happy to have my bike back in perfect condition with a smile on my face of all the help they have done for me! Definintely a 5 star business! I will never go through another shop!
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Kendra Dikes
The fiancé and I just came here for motorcycle helmets, which I ended up getting one and he didnt. The place seemed bigger from the pics we saw on Google, its pretty small though and they dont have much of a variety to choose from when it comes to accessories. They do have a nice inventory of can-ams, when you walk in all of their bikes are in the front part of the store, then you go to the back, which is pretty much its own little store and thats where you will find your helmets, gloves, bike covers, attire etc. They are decently priced, I thought their helmets were actually cheaper than the Walmart helmets, the one I got ended up being only $160 after taxes, so I thought that was pretty cool. There was one associate that was extremely helpful, kind of seemed as if he was in charge of that store back there. I would definitely check it out if you have been looking for someplace to get your bike extras, but dont have your hopes up.
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STEFAN ARSICH
The repair shop customer service is horrible. They wanted to charge me for a repair that was under warranty. Their excuse was, " We could not find anything wrong with your generator." After that I asked the representative what did they check on the generator. They replied and said that they just added gasoline and noting else. I asked them if they tested the generator under power load and if they checked the electrical components. They had no response. I asked for a receipt or some kind of proof that they looked at the generator. The representative said we have no receipt and that I would not be charged for the examination. The Honda brand is great but Dreyer Honda does not meet the standards and the business is ran in an unethical way. Would not recommend this place and I will never buy or have my Honda equipment(s) serviced there again.
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Kyle Doles
Beyond disappointed. I scheduled my 4k service a month ago. My apt was for this Friday(5-22-2015) and I had it in the day before. Here it is Sat afternoon and have heard nothing. I called and left 2 messages and never got a return call. When I dropped the bike off I was told they were running on time and to expect a call either Fri afternoon or early Sat. Nothing. I wanted this done before the holiday weekend and was told it would be done. Here I am without a damn vehicle! Never again! Worst customer service I have ever dealt with. I will also be contacting Yamaha. I was warned by many people not to use your service dept but gave it a shot because I bought the bike there. Lesson learned. I will let all I can know not to make the same mistake I did. Dreyer, you should be ashamed of your service dept.
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Jody Schuster
Drop the bike off on Saturday my appointment was on Wednesday, no call.. Thursday mid day I call they not even started yet!!!!! Told me still 3 bikes in front of mine.. said its just a standard tune up, told him no its valves adjusted,tires, plugs, oil, fork oil changed, shock maintained adjusted, brakes, chain sprockets,air filter, complete inspection. This is far from" standard" an will take time. Took it to dryer cause one time they was best I knew but time can change everything... am sitting here debating to go get bike, I dont want a rush job done,is why I took it to dealer for the best service. Now a prob happens an parts need orderd my weekend plans ruined.. doubt I ever go back an still debating to go get my bike. Dont want a short cut rush job
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Mike Hornbrook
I purchased a barely used Goldwing from Dreyers in 2007. The sales Department was fantastic and always had to the answers to my questions. It was a big switch from BMW to Honda, but everything they said was right on. I have never been any happier with a motorcycle I have owned. I purchased the Goldwing with 2800 miles on it. Now five years later and 46,000 miles later, it is running like a champ. The Service Department is great and easy to set up an appointment, to work around my schedule. I have always received great service and the Goldwing was always ready when promised. Fantanstic Dealership and I would highly recommend. Mike
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Rick Watkins
This is somewhat mine/sons experience, My son bought a 650 Ninja, they charged battery, but never told him how to adjust clutch, break, anything. I asked salesman about adjusting tension, he didnt even know what I meant. At the end of sale, I left my name and number with the same salesman to get me a comparable bike, He NEVER even called me back! He wrote my name and number down right in front of me too. I told him I would pay 1/2 down and finance rest. He didnt even seem to care. ITS LIKE GOING INTO WALMART, EXCEPT THEY SALE MOTORCYCLES!.
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Chad Parks
I have purchased two motorcycles from Dreyer Honda, and I have been very pleased both times. Each time the staff made me feel welcomed and did not pressure me into buying or making a decision. Both cycles were great and very reliable. When I had maintenance performed on my Honda VTX 1300, the service crew was helpful and knew exactly what to do. I look forward to continuing my business with Dreyer, not only because Honda makes a reliable motorcycle, but the staff at Dreyer are awesome as well.
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Justin Schafer
I purchased my first bike there and have been enjoying my Honda every since. Everyone is friendly and very knowledgeable and that was helpful for me being a little inexperienced on bikes. I did my homework on the bike I wanted and got a great deal on it. I would recommend to an expert rider or a newbie rider to purchase their bike from Dreyer. Enjoy and ride safe.
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Rod King
So I bought a used bike and was told it was all serviced up. Ride it and "hey look it leaks fluids every where." Bring it back to get the service and it has been 4 weeks and it still is not done. Called up and they said "we dont know when it will be done. Maybe another two weeks." Is this how you treat customers?
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A Private User
had both my tires replaced on my VTX1800 a few weeks ago, and Im very pleased with the work. They got me in the day after I called (too bad it was raining), and didnt stress about my being late. Also, their vending machines are fair (50 cents for a pop, 25 cents for gum/crackers), how cool is that.