Category: | Home Improvement Store |
Address: | 2315 Merchant Mile, Columbus, IN 47201, USA |
Phone: | +1 812-372-4927 |
Site: | menards.com |
Rating: | 3.8 |
Working: | 6:30AM–8PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 8AM–8PM |
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Quazi Fawad
Mostly a decent place to get home maintenance and improvement supplies. Lately there has been a decline in the quality of employees. To transport some bulky supplies, We rented their truck ($20 for 75 minutes, you actually get charged $53 or so and get the rest back when you return the vehicle) and when we returned it after 30 minutes, the clerk told us that she can only return our deposit as store credit. She was very adamant. The manager came and told us the same thing. I insisted and eventually she found that the clerk had entered the transaction incorrectly. No apologies, just a curt, you will get your money back. Mistakes happen, but when the employees are trained to bully the customers instead of checking their own work, that is a sign of trouble. This experience will make me hesitant to make a large purchase at Menards in future.
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Amanda Rogier
This is one of the more affordable Menards stores around the area. If youre doing a major home improvement project, its worth making the drive to come here instead of visiting a store in Indianapolis or Greenwood. Youll get significant savings on the exact same merchandise. Weve spent hours here picking up pieces for various projects. Though the layout has left us going in circles from time to time, the staff is very helpful when you take the time to ask questions. The only time we ran into a snag was picking up lumber. The employees out there werent as organized as they could have been, but overall Ive had very positive experiences.
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brien mccormick
Unbelievable customer service, very helpful, I can say that I will be only using Menards from here out for all my home improvement needs. I ordered a vanity from them recently, when it came in it was damaged due to manufacturer errors, then ordered a new one with no issues that I have had to deal with from other stores.
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Ernest Brown
This place needs some serious management. Ill never step foot in another Menards and will tell everyone I come in contact with not to shop here. DIRT BAGS! Your thieves! After spending several hundreds of dollars. They had my company vehicle towed. It wasnt left in the parking lot over 4 hours. This is a crock of SH¤T
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Troy Windhorst
A home improvement store and so much more. IMO, this place has a much bigger selection than that of its largest, chain, home improvement competitors. The seasonal department (holiday decorations, lawn & garden, etc) is quite large as well. There is even a small grocery section here. Great store.
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Philip Foiles
Hard to find items as they are not grouped together very well. I had to learn the layout of the store before I was able to find things for which I regularly came to a hardware store. Most things are good quality but I miss ACE hardware. Poor customer service unless you are a contractor.
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Joseph Meyn
Online order for pickup in store. They pulled 50% of the wrong product and in the end didnt have enough of the right product. Got to the store at 2, and finally left at 3:30. And they charge for "processing" because they are helping with your order. Overall awful service.
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David Eastes
Do a great deal of business here. Several visits a week. Uneven customer service. Today very little help available. Phoned while in store to check inventory & to request assistance in paint dept. When there a body available they are always helpful.
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Tara Emery
Always have what Im looking for. Prices are very reasonable, and staff is almost always friendly. Only thing that isnt good about the store is it, is about a 30 minutes drive or so from my home.
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Julie Day
Customer service is very poor you can never find help and when you do they act like you are bothering them by asking questions at least that has been my experience in the plumbing area
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Sarah Ross
I really like Menards. I am always able to find what I need there. Sometimes there is not always someone to help, but even if they are from another department they will help.
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Di Lu
Great place to get lumber for high school physics projects. Of course this is a pretty nice home improvement store too.
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Don Burcham
Large store, setup backwards than the Wisconsin stores. Same products, same great deals, just like I am use to in Wisc.
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Chuck Pike
Absolutely the worst customer service I have ever received. I will drIve across town to Lowes from here on out.
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Gary McLellan
The lady that helped us in the paint department was very good a great help Also helped us with paneling
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Christopher Brickey
Great prices and service. Only problem is that it is all the way across town from my house.
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Roberta Jeffries
They were very nice and very helpful I would recommend them to anyone.A great place to shop
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Dean White
Menards has it all..wanted everything I seen .. Great prices and then some high..Love
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Gary Laritz
Found everything where it was supposed to be excellent service excellent price
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Mike Knight
They have competitive prices with Lowes, I come here first most of the time.
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Patrick Chatelain
Menards is the weirdest best store. need groceries and lumber? Boom Menards.
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Helene Lefort
Definitely better than Lowes... More choices, more helpful staff.
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Jon Givens
It was fine, it was Menards... Google youre creeping me out a bit
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Cristina Wells
Menards has everything a person could need for home improvement
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Juan Casanova
Because it has everything you need and prices are reasonable
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Fredrick Cusack
always great place to shop...11% rebate is always great.
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Margaret Plamp
Find everything you want and it aint really that high
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Michael Lyle
Good sale prices and excellent customer service !!!
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Robin Middour
Lots of different products and helpful employees.
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Margaret Strong
Customer-friendly! A good place to do business!
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Michael Baker
Some difficulties locating purchased lumber.
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Taffany Palmer
Staff is always friendly and so helpfull
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John Goodin
Good store, clean and staff is helpful!
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Brandon Burton
11% rebate when i went no complaints
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Wild Flower
More help full than other Menards.
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Grant eversoll
Can never find someone to help you
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Daniel Megel
Menards has what you need
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Tim Greeninger
Low prices cant be beat.
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Emily Breeden
Employees very helpful .
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David Graham
Easy to navigate store.
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Vicky Kirts
Great prices on shrubs
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jason allman
Best store ever
JI
Jill and James Farkas
Great selection
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rksdbeal
DIY superstore
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Private Inbox
Always great