Category: | Cell Phone Store |
Address: | 297 S Weber Rd, Romeoville, IL 60446, USA |
Phone: | +1 815-838-6730 |
Site: | att.com |
Rating: | 3.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
JO
Josh Resto
I went in to upgrade/renew my agreement with AT&T at this location. Purchased the iPhone 5s. As we proceeded through the upgrade the gentlemen I was working with offered AT&Ts insurance. I informed him that I was not interested and declined the insurance package. Unfortunately, I failed to realize that the insurance I declined was in fact added and we were billed monthly for it for a year. My father receives the bill therefore I never had the opportunity to review it until recently. This is majority my fault for not realizing this sooner, however, I did not expect to be taking advantage of by the sales representative at this location. Please review everything before completing any transactions if you go to this location!! They may try to take advantage of you like they did myself.
ME
Meredith Stack
Went in to get a phone I purchased online through att next, I waited an hour to be helped(which is acceptable it was busy) when the store manager came in with another associate, I thought finally someone is available to help me. But the manager informed me one of the other guys was almost done and would be along shortly to help me. He continued to do nothing for 25 minutes while I waited. Finally he decided to help me and had no clue when he was doing. How do you become a manager but dont know how to activate a phone properly? I spent about 2 hours in there when I couldve just activated my phone by myself.
MA
Maxwell Bernstein
I tried to call the store, but got sucked into at&t 611 hell. It was 20 minutes before I got an actual person, not even at the store but at a noisy call center. He said he couldnt ecen forward me to my local store. GO Phone Service is the Worst!
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klaudia
Neda is honestly an amazing worker! shes so smart and efficient. She gets down to business, and is very helpful. She knows a lot about all the deals and phones and plans. She is super outgoing and an excellent worker. She should get promoted!
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John Fisher
Nice people who are very helpful. Unfortunately the company as a whole really makes you suspicious when they have "a great deal for you".
AZ
Aziza Mire
Theyre great people to be able to make sure that your problem been solved thanks soo much att
KY
Kyskah Rodrigues
Boas opções de escolha
TA
TaWonda Baker
Darnell is an awesome agent, get you in and out. Love their courtesy.
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John Thomas
A first rate staff. Will take all the time needed to help you.
AP
April Carlton
Awsome service
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Maria T Rodriguez
Great people.
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Rick Morales . jr
Good people
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Dave Michelini
Love them!