Category: | Cell Phone Store |
Address: | 2500 N Mayfair Rd #5514, Wauwatosa, WI 53226, USA |
Phone: | +1 414-302-0014 |
Site: | storelocator.sprint.com |
Rating: | 2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Chuck Curran
Sales rep gave us the wrong plan than what was offered. She was more interested in buying out our new iphone for herself. Manager tried stiff arming accessory sales for giving us such a "good deal" on the phones. Sorry...if its what you offer I dont HAVE to buy the extras. Long arguement with corporate to get THE RIGHT PLAN activated on our account. 1% coverage difference......98% customer service difference!!!!! Not in the good wy!
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Shantelle Sheppard
The sale reps were very friendly and approachable. They however were not very informative on the process of switching from a different cellphone company, about the cellular devices, or their current promotions. I was given false information about what was included in the activation of a new phone and the pricing. Instead of listening to the customer their main focus was on making sales and marketing accessories.
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Chris Merkel
Liars. The sale rep told me that "any data throttling is only in my head". Sprint throttles "unlimited data" at 23gb/mo. Training your salespeople to lie is a bad look. My wife got her Sprint upgrade at your store, plus accessories, twice as a 17-year Sprint customer. I guess I wont be back ever again. So, to sum it up: Liars and insulters of prospective customers.
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J West
Employee made me call in and activate my own phone! Extremely unprofessional and low quality service. Dont come here with any Sprint related issues UNLESS youre a new customer and youre going to buy a new phone. Otherwise, they cant help you.
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Rodney Raccoon
My experience here was exellent! thank you Alexandria C., Stephan G., Brain C., Nichole D., all of you were super kind and helpful!
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Stacey Evans-West
Unprofessional workers at times. Not all but the majority. I shouldnt know more about the device in question than the sales rep.
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Jesse Jacobson
hostile and threatening. they tried to chase me as i tried to walk away from them.
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Megan Key
Terrible service there. Sales rep had an attitude, and was extremely unhelpful.
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Samantha Nelson-Zirzow
Horrible service, told me wrong information.
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Leah Grabowski
This is not a sprint store