JCPenney

Category:	Department Store
Address:	3 Orland Square Dr, Orland Park, IL 60462, USA
Phone:	+1 708-349-7300
Site:	stores.jcpenney.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 68

Reviews 5

Holy Mount

I like to start my feedback with what Benjamin Franklin said: "Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment." And a quote from an Unknown person "Customers may forget what you said but theyll never forget how you made them feel” There is a professional, beautiful and honorable photographer at JC Penny zip "60462". We came to visit this location from another place about 20-30 miles away to get our family picture for our 1 year old son and to have another family picture together. Not because there was no JC Penny Studio close to us but we had an experience that drove us further searching since no store offers the service we needed nearby. We had expected another round of unpleasant surprises because we literately saw queues ahead of us but was surprised when we met this lady who would do everything to make it a great day for the kids and the entire family. I mean she danced, yelled professionally, tickled, sang etc. to get our son to smile to capture this memorable moment. At last, she succeeded when we opened up one of our son’s favorite song before the “forced smile” disappeared again. She did not have a clue that our older Son was not feeling well but she managed to get him to smile to capture another moment too as fast as possible. My wife was surprised that this is a person who had won her confidence and services back considering what had happened at “that other store close to us”. This lady went beyond and above making us happy. Even when we returned the album because it had a broken edge, she spotted and recognized us with her usual enthusiasm and made sure the issue was resolved with the help of her supervisor. You might ask. But who is this diligent, professional, beautiful, dependable, persevering, honorable, smart, respectable cheer-leader photographer? It is no other person but Caitlin at Orland Park IL JC Penny studio store! I want to thank you Caitlin (I hope I did not misspell the name) for turning our bad experience at “that other store” to something memorable. I just remembered that I promise to write a feedback since March 9th 2016 but could not make it happen until it came to my mind just this week. I am happy I was able to get the receipt tucked away in my wallet otherwise I would have come back to ask for your name. You will not only succeed but you’re more than success, valued and will surely accomplish great things. Thanks and Thanks again from my entire family. I am rating five stars based on Catlin @ Orland Park IL store

Rogelio Lopez

The manager was very rude with the customers. Then she blamed it on the district manager for her behavior. She is unprofessional and a grinch on Christmas Eve. Instead of scolding your customers for being late, you should try rescheduling them for another appointment.

Quincy Means

Its a pretty standard JCPenny, well laid out and stocked appropriately.

Marilyn Oshinowo

They always have what I need for me and my girls!

Fabian Soto Muniz

Cool