Category: | Sporting Goods Store |
Address: | 453 S Waukegan Rd, Northbrook, IL 60062, USA |
Phone: | +1 847-205-4388 |
Site: | 2ndwindexercise.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM |
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Patricia Meier
I am a middle aged women with chronic hip and neck pain. Years ago, I bought a treadmill from second wind at the Northbrook store. I was so happy with the sales person, I think his name was Will, he was so knowledgeable on all of his inventory. Well, after a few years have passed, it was getting increasingly difficult to continue because of my hip pain so he suggested I try a stationary bike. He said it would have less impact on my hip. He was right about that! I love my new bike. Its easy to use and is great to get some exercise in while watching television. Thanks Second Wind! Thanks too to Will for all his help.
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Kimberly Coffey
I wish I could give this franchise a lower rating than 1 star. I have never dealt with a more unprofessional, condescending business owner. They made a mistake in a response to my email request to sell a used piece of equipment and did not honor the offer that I have in writing. Instead they backed out, told me to pick up my "useless" equipment and they did me a favor by disposing of it. When I pointed out that is was their mistake in the first place the owner sent me a very condescending, unprofessional email. My advice is to stay away and shop elsewhere, they are not worth your time or money.
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A Private User
Keeping it simple...2nd Wind purchased rebates from a company that was unable to keep their end of the bargain. So who is really to blame? 2nd Wind went beyond giving a $500 credit for an inconvienence that was out of their control. If you are looking to purchase equipment in Northbrook, IL I encourage to get your own opinion of the service you may receive from Rocco. I would say he is really a great sales person and takes your needs seriously in finding you the right equipment...but then again I am married to the guy so that might be a little biased.
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Michael Lukas
Dealing with Will on the phone was a pleasure. He explained everything I asked and was very professional and unhurried. I got a very fair deal on a trade-in of a different machine against the price of the new one I bought. The delivery guys were excellent; on time and cleaned up after themselves. The machine itself gets a workout from me at least four-five times per week. I just love it. I would do this entire transaction again the exact same way I did it the first time, thats how satisfied I am!
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Jong Watson
I purchased power blocks & pull up bar from 2nd wind northbrook location. I was explained by experienced professional that how to use the device and received quick consultation for individual workout routine/tips. I would definitely recommend this location to anyone who is looking for exercise equipment in near future. No word can describe how much these guys know and they are willing to work/consult with customer. Just pay a visit and you will see the difference from ordinary exercise equipment store.
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Meg & Chris Hopps
We bought an elliptical from 2nd Wind about a month ago and have had a great experience so far. Buying it was great because the salesperson, Will, tried to help us find the best elliptical for us, not just the most expensive one in the store. It was delivered, and we couldnt believe the delivery guys carried it down our oddly-shaped stairs, especially with how heavy it was. The machine itself is really great, sturdy, and exactly what we were looking for.
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Harold Wallin
I went here to purchase an elliptical. The salesman was very patient and helpful with me as I tried out several different options. He went over the pros and cons of each one and did not pressure or push more expensive options that I didnt need. Delivery was on time and they set up my elliptical and removed my old one (which I traded in as part of the deal). I am a very satisfied customer.
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Jay Goodwin
Be careful when trading in equipment. The store doesnt make it clear that their trade-in values are subject to manager approval. After supplying photos and a full description we were quoted a value by our sale rep. When we finally received a check from 2nd Wind, it was for less than 1/2 the quoted amount. Typical bait and switch.
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Julie Pasek
I was extremely pleased with my purchase at Second Wind. I love my recumbent exercise bike. Will was very helpful, my purchase was done quickly and the installation guys were great. I would definitely recommend them to friends and family.
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Ben Leven
We went in looking for a bow flex try limber and William gave us informed details about that and then sold us a better model for LESS money. Great product and excellent customer service. Would go back again for more equipment.
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Joseph Resnick
Our experience at 2nd Wind Performance has been great. We just purchased our 2nd piece of cardio equipment from Will @2nd Wind Performance. He was super helpful and knowledgeable in the sales process. Thanks, Will.
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Donald Glover
The sales staff is awesome! They fit me to a machine rather than trying to make me buy the most expensive one. Other stores dont help me like that. That store is full of information
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Brian Reynolds
Great staff !! Meet with manager Will he was able to answer all my questions and I ending up getting a great deal on a new elliptical ! I would highly recommend going to see them