Walgreens

Category:	Drug Store
Address:	4800 148th St, Midlothian, IL 60445, USA
Phone:	+1 708-687-1604
Site:	walgreens.com
Rating:	2.1
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 9

Reviews 10

Laura Williams

Up until this year, I have had nothing but positive things to say about Walgreens. However, this year has been terrible!!! I have a regular prescription that I renew every other month. And, the last time I placed my refill request via the new automated service, the Walgreens I have gone to ever since I was a child failed to place an order to refill my meds. They used to keep them in stock, but they were no longer doing so. I understand that if something is out of stock that it needs to be ordered, but how about some follow thru and communication??? After FIVE days of hearing nothing, I go out of my way to stop by in person only to find out that "it doesnt look like its been ordered." That was two months ago. Now, just last Friday 10/10/14, I stopped in to personally submit a refill request. Again, they are not in stock and the lady tells me shell have to order them, so they wont be in until Monday 10/13/14. Fine. Today, I jump thru hoops via the automated call service and hold for ten minutes, get disconnected, call back, get patched thru, only to be told "it doesnt look like the order was placed" once again!!! Is it that hard to order out of stock medication??? Especially ones that I have been taking and obtaining thru Walgreens for years??? At this point, my entire lot of family and friends are just about done. I dont know what happened to their customer service, but we cannot "be well" if staff continues to disregard customers.

John Jacobsen

I would give it 0 stars if able, the staff working on Friday March 4th 2016 at around 10:00 pm are so rude, waited in the drive through lane for over ten minutes with no acknowledgement from the tech working there even though he walked by the window about 4 times. So he obviously knew I was there, finally the Pharmacist came to the window and the first thing he says is "You cant wait for your prescriptions to be filled in the drive through", no greeting, no how can I help you, this just really infuriated me. Absolutely no customer service at all!!, I explained through gritted teeth that I wasnt waiting for a prescription to be filled I was here to pick up a prescription but since nobody has even come to ask what I needed for over 15 minutes while there where no other customers there when I first pulled up, what should have been a 2 minute process has become this ordeal. Then to top it all off he had trouble finding my prescription, I just couldnt take it anymore, told him to forget it, transfer the prescription to the Walgreens on 159th and Central. I have never had bad experience at that Walgreens, this one here on 148th and Cicero totally unprofessional and incompetent, a joke really, will recommend to everyone I know to never come to this store, they just plain suck!!

Aneliese Rafidi

Was here Wednesday November 23rd at around 11:40pm I just got off work stopped to grab a few things... wanted to buy a bottle of wine went to the checkout, I guess at this point it was after 12am. I put my items on the table the lady abruptly grabs the wine and said "well youre not going to buy this now"...moves the wine off to the side...offers no explaining why i dont frequent Walgreens so Im not sure the rules I just believe she could have been more decent about it. Then as Im paying the phone rings another employee comes to the front and says in a mocking tone "are you guys open, how late are you open" Im assuming mocking whomever is making their call they hadnt answered yet. If youre so miserable maybe you shouldnt be in retail. Very poor service in my opinion I left feeling like I wont return and maybe go somewhere where I wont feel like Im going to be mocked or treated poorly.

Luis Vazquez

Tried calling photo just get a simple answer, was redirected to the same person "Laurie" about 5 times, all I wanted to know was when the photo department closed.. never got an answer, she didnt even try to ask me what I needed, worst costumer service Ive ever dealt with, do not, I repeat do not try to call for information, youll never get it.

Christina C

Dont bother... they have NO respect for their customers, they are ignorant and will leave you waiting for upwards of 30 minutes without saying ANYTHING when you come into their drive thru... Go down the street to CVS on Pulaski they appreciate their customers and if you have a green tag card you get bonuses even when you have no co-pays!

Holly Ann

This walgreens used to be Have great customer service. It has really declined over the past few months. Rude pharmacy staff who give you the run around and completely waste your time, even when it is obvious that your patron is very ill.What a shame. I was a customer of this walgreens for years, sad to say I will not be any longer.

Bb S

I think its time to switch pharmacies. Waiting in the drive thru is just ridiculous. I dont no how many times they shorted me on my medicine and Ive had to call and let them know. And half the time they say my insurance isnt on file. Been going here for years. Time for a change

Maria Elena Cabrera

There is good and bad employee like everywhere

Donna Raider

Has a 24 hour pharmacy

Cammy Ayo

Convenient