Otto Brothers Motor Sales

Reviews 9

TI

Tim Caldwell

In 2010, someone was sufficiently displeased to complain and I beg to differ, two years later, after having inherited a 700 cc Honda that needed mechanical attention. I don’t know what the exact circumstances were for the mixed endorsement but I do know that as a stranger to Otto Bros, my impression was overwhelmingly positive. For example with my recent automobiles: I have owned a new higher end VW and a new higher end Volvo and have done many years of maintenance with dealer garages who treat you like royalty. In both cases I could honestly say that Otto Bros has done just as well and even BETTER than my two most recent car dealers. They went the extra mile in explaining things; they called to ask about any repair expenses in overhauling my carb, my clutch and several other things, clarifying my expectations and reviewing options. No one was ever rude and the work was done without delay. They even went the extra mile and delivered my bike to my home when the work was done. When a non-critical part of my bike was inadvertently left behind in the shop [a saddle bag cradle], they had it delivered to me. It is beyond me how anyone could have serious gripes about this motorcycle shop. Nothing mixed about this bag except the clientele… some of them perhaps have been clueless, tending to go in circles with obvious simplicities; not realizing that the most important thing is to let the experts do their work and not tie them down with chatter.

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adam moose

they helped me out but I asked for premix and he gave me transmisson oil and I just got a dirt bike and I dont know anything so for the 2 days i had my bike the engine blew up because he gave me trasmisson oil I am very pissed because now I have to put money into my bike that someone else had done because he didnt give me the right materials very very unhappy

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Rick Hackley

I have taken my motorcycles to Otto Brothers for servicing for many years. Glen in service carefully explains what is needed always calls to verify the okay for other repairs that are needed. The do not gouge you on the hourly repair rates like some other dealers (think Ha***y).

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A Private User

I spoke with Bill Otto, one of the owners. At first was interested and seemed helpful regarding service. Then, when I tried to schedule a time to have service done he was unresponsive, and acted bothered. I will be going to another service shop the next time my bike acts up.

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Mark Bunes

I think they are very honest & fair!!! You are not a number you are treated like a person should be treated

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Ismael Medina

Bought my first bike here i stop by often just to say wassup to Bill great guy

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Sheldon Berry

Counter person was friendly and helpful !!

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Jim Jones

Theres a lot of nice things here

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David Dominguez

Best service

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