Walgreens

Category:	Drug Store
Address:	225 E Roosevelt Rd, Lombard, IL 60148, USA
Phone:	+1 630-627-9784
Site:	walgreens.com
Rating:	2.3
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–9PM

Location

Photos 15

Reviews 15

Jim Larrison

If I could give this Walgreens zero stars I would have. The store itself is not that bad, the problem is the people in the pharmacy are probably the rudest people I have ever met. This seems to come from the top as the people that are running the pharmacy seem to be very very rude that treats her employees with zero respect, which then cascades to the customers. I have run many large businesses and have always tried to focus on service as the key ingredient to success. One thing that is clear is if you have a bad employee it can taint the entire team and this person needs to be removed to fix the problem. If I was Walgreens execs I would take a close look at this pharmacy and talk to the employees to understand why they are treating the customers so poorly. This can be fixed, and I hope Walgreens takes the time to realize that the poor attitude and poor service is causing their business problems and will continue to cause them problems in to the future.

A Private User

This is the worst place to get a prescription filled. The internet connection is down all the time. I went to pick up my meds and wait in line for ten minutes just to be told that they cant confirm my insurance because there internet connection was down and it goes down anywhere from 10 minute to two hrs and to come back later or maybe tomorrow. Plus the people behind the counter were rude and acted like we were inconvenience them. Who can you run a pharmacy and not spend the money to get a good internet connection. The Walgreens brand is going downhill the people act there act like we should fill privilege to have them wait on us. I have left and had my prescription transferred to a different pharmacy and will never go back their again.

Cora Wright

INCREDIBLY poor customer service! The pharmacy staff is rude, and difficult to understand over the phone. I called a half hour ahead for a prescription that comes pre-packaged and when I arrived was told that it wasnt due to be ready until an hour and a half after I originally called! When asked the pharmacy tech told me I would need to wait another twenty minutes so that she could print a label?!? HORRIBLE LOCATION

Lisa Milligan

I also have repeatedly been spoken to as a nuisance rather than a respected, necessary costumer, that the pharmacy makes their money from. Unfortunately, the next closest Walgreens is even a longer wait, and just as rude. What a shame none of the corporate management cares enough about customer satisfaction to be bothered to read these reviews.

Amy Bingenheimer

I waited for almost 10 minutes at the drive thru after I was told it eould be just a "couple minutes". When I buzzed the tech again, she RUDELY said it would be a few minutes. Needless to say, I left. Do not patronize this pharmacy.

Josh Samos

This Walgreen features a disgustingly dirty bathroom. i pointed it out to the manager who said that it just gets dirty right away from customers, but they havent cleaned that bathroom and months, maybe Half a year

A Private User

I agree with the other poster that the staff here is RUDE, and seems like I am some how making their day bad by being a customer. I am looking for another location to fill my RX.

James Y

Pharmacy here is probably the worst experience ever. Switch to Target or Costco and save yourself the trouble. Look at all the positive reviews for this place!

David Jones

Avoid this location at all costs. The staff are rude, the location is dingy on the inside and all the employees seem like they hate their life.

missliz8661

Ive always had my prescriptions filled here and never had a problem. Very professional ,polite and knowledgeable staff. ✌

Paulina Martinez

Pharmacy staff are very rude and impolite, they need training in customer service asap.

Heather Hanson

I agree they do act rude like were an inconvenience as a customer

Linda Gibboney

Kind, patient and easy to understand on the phone!

Vickiela Wright

This place has so much potential.