Walgreens

Category:	Drug Store
Address:	1000 Ogden Ave, Downers Grove, IL 60515, USA
Phone:	+1 630-493-1567
Site:	walgreens.com
Rating:	3.2
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 11

Reviews 13

Krystal Gabbard

RIDICULOUS! I could not find a single employee in the entire store. I had to use the restroom - which is marked as public but you need a code to enter - and could not find anyone after walking the entire parameter twice. I then had to ask the very busy cashier to help me and she pages someone. Over 5 minutes went by, NO BODY. So I went back to her and with a very irritated look on my face and tone im sure, told her that no one has showed up yet. She paged someone again. I waited another 5 minutes. NOBODY CAME AGAIN! So I did another walk-through before walking out of the store without anything that I came to purchase because I was going to urinate on myself. I told the girl on the way out that this is bull - I spent my whole lunch break from the hospital waiting for NOBODY TO LET ME USE THE PUBLIC WASHROOM! I am appalled at the customer service at this store. You have a clinic in there for Gods sake! Sick people are your main demographic and need to use the washroom frequently. To have no way for a sick person to get to a facility within a reasonable amount of time is horrific. I wonder how many other poor people could not wait and had accidents due to the NEGLECT. SHAME ON YOU WALGREENS. And for the records, I do work at Good Samaritan Hospital and I will highly recommend that my patients use CVS.

Andrea Micko

I went to the nurse practioner for an inhaler refill, which I even specified on my pre-apppintment paperwork. Paid $89 and waited over two hours just for the appointment. Once in there, she decided to also prescribe (/sell) me oral steroids. Fine. Whatever. After my appointment, I had to run out of there and go straight to work. I came back several hours later, where ONE prescription was waiting for me- the oral steroids, which I really didnt even need. What I needed was the inhaler. I explained this to the pharmacist, but he could do nothing, as the clinic staff had left for the day. He told me the morning pharmacist would contact them and I could call in the morning to check that status. When I called back, the (incredibly unhelpful) pharmacist said, "I faxed them, it usually takes 24-48 hours to hear back." Um, what? 48 hours to remedy a prescription - related error that was made by their staff? When I asked if there was someone he could call, he said, "I can try faxing them again." No, thanks. I was incredibly surprised by the apathy and laziness of the staff regarding this matter. I have been using this pharmacy my whole life and travel about 20 minutes to this location. Ill probably find a new pharmacy after this mess has been cleaned up.

Sara Hayduck

I like this Walgreens because theyre open 24 hours. That means holidays, too, yo! Need some emergency cough syrup on Thanksgiving? Stop here! Need some painkillers on Christmas? Look no further! The store comes complete with super friendly clerks, full stock of walgreens goodies, and it is always very clean. Downside?? Im not a fan of their Take Care Clinic. Lines are always super long, staff back there isnt the friendliest, and for some reason its not covered by my insurance which is a major bummer. One time I waited two hours to have a TB test read. I mean, seriously?! Someone just needs to look at my freakin arm!! Heres the kicker...I was there when there was no wait but they refused to read it 10 minutes before the 48 hour read period was up. Then the clinic was flooded with patients. BOO! Not my favorite Walgreens feature.

Nicole Arrendale

They were very nice and efficient when I went in for my photo order. But even better, when I had to call later that day to ask about my daughters missing frog blankie, the guy who answered their phone went out and searched the parking lot for me, including under the cars, and offered to check through the store (but we hadnt brought it in). He was so nice and understanding, way more than some other stores I called. The froggy was found later, well hidden by her baby brother.

rashina powell

I was just discriminated against at this Walgreens my fiancé and I went in to purchase some wine and other items and simply because he made it to the counter before me. The associate asked for ID I came to show my ID along with the rest of my items and they refused to service us because I had my ID but he didnt. Since when does everyone you are with need to have an ID to purchase wine?????

Elizabeth Egenes

I thought the service at this store was very good. I asked the cashier if they did passport photos and soon after that she paged someone to the photo department. The girl who worked in that department was very nice. I explained to her that I went to two other stores besides this one.She understood what I was feeling.

Andrew Evett

Ive had several bad experiences with this Walgreens. I would recommend going to the Walgreens on Cass and Ogden Westmont location.

Carl Hauser

People and store are fine but plan an hour to and hour and a half to fill prescriptions.

Brian Kujawa

Prescription was lost by lady gray long hair. I needed the drug that day and she lost it

Daryl Tatum

Waiting in line for more 30 minutes for one Rx poor service

Nam Nguyen

Staff was helpful but it took a while to get help.

Adrian Johnson

Open late