Gadgetworks Repair Center

Category:	Electronics Repair Shop
Address:	1636 Orrington Ave, Evanston, IL 60201, USA
Phone:	+1 847-866-7020
Site:	mygadgetworks.com
Rating:	3.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM

Location

Photos 13

Reviews 11

Max Kelly

On the surface, great experience with this business. But in retrospect, I got burned. While visiting from out of town, I brought my iPhone 6 to gadgetworks to have the cracked screen replaced. Work was done quickly and for the standard price of $100+. It wasnt until I returned home and happened to view my new screen through polarized lenses that I discovered that the screen they installed rendered my display 100% BLACK when held in portrait position (i.e. the way you almost always hold your phone). Im very aware that polarized glasses always cause displays to render a bit oddly; but this is not what Im talking about. My display is literally BLACK! What a bummer. For the record, I had the same screen repaired at Batteries Plus 2 months earlier and the screen rendered perfectly through polarized lenses, just like the Apple factory-installed screen (so yes, I highly recommend batteries plus for screen repair). So, sorry gadgetworks guys: I hate to write a bad review, but your sourcing of sub-par aftermarket parts needs to be displayed prominently so that unwitting customers can know that, despite your good service, you are maximizing your profits by selling your customers short on the quality aftermarket parts they expect. For me, its now back to a batteries plus outlet in Florida to pay another $100 to have them remove the cheap screen installed by gadgetworks. Ugh. - Max

Martha Rosenberg

I continue to use this excellent shop for all my macintosh problems. They are fair, quick and full of integrity. They will explain what they do to educate the customer. They know both electronics and computers which is great because sometimes it is not an ap problem. For years I used the licensed Mac people including the genius bars but never agains since I found this great shop. They go WAY beyond the call of duty with their customers and never profiteer I highly recommend this shop! They are extremely customer oriented--whether on the phone when you ask questions or when you come in the store. They are GREAT with Macintoshes and actually better, in my experience, than the licensed Macintosh repair shops. The reason I say better is because they are quicker, less expensive and seem to have a "can do" attitude that the actual Macintosh shops sometimes lack. I recently ordered a repair and expected to wait a week. Instead I waited two hours! For no charge at all, they also gave me tutorial help. They are great! If you are in Evanston or near Evanston dont go anywhere else!

楊宇

I bought my iphone 5c in Gadgetworks last September and recently I found that the battery can only be charged to 3%. At first I thought it was the batterys problem, so I go back to Gadgetworks to ask for help. The staff (not very polite) say hell replace the battery for me, which make sense. But I said that battery being the cause is just my guess, and I asked for some test to find the real cause. But he doesnt think we need to test. Then after replacing the battery, the battery is at 76% when I get it. However, I still cant charge it and it will go all the way to less than 3%. And the same thing happens again. Now Ill find someone else to fix it. Just suggesting that they should have a better understanding of the problem or maybe do some test instead of just replacing things.

Joey Corleone

If I could rate this with 0 Stars I would. This place sucks and is such a rip off! Lied about what they did to my computers, they didnt when clean them like they said they were I literally paid for my computers to sit there for a week and nothing was done to them. Then dude was trying to tell me I needed a whole new keyboard when it works perfectly. Trying to scam me into buying something I dont need. Then they replaced my iPhone screen and they replaced it with a defective screen that barely works and they wont honor the fact that its crap. Dont go to this place! Theyre a rip off, they lie and theyre overpriced.

Kimberly Gould

These guys were seriously AWESOME. I cannot stress that enough. My (newish) mac computer was giving me a ton of trouble, and not only did they help me figure out what was wrong, but they let me sit in the store for HOURS (3+ to be exact) to restore everything. Whenever I was confused by something that popped up on the computer as it reloaded (which was a lot), they came over to clarify and help me navigate the confusing jumble that is the inner workings of a mac computer. Ill definitely be coming back here for any future tech issues, 10/10 theyre hands down the best.

K C

I took a chance on this place because I was desperate to get the WIFI working on my computer. I brought it in and had to get my WIFI card replaced, ok. When I brought it home, it still didnt work (the cable came loose again on the way home), but the store hours were over for the day. I called the store anyways and the guy who worked on my computer invited me to come back right away, fixed the problem in front of me, explained everything that was going on, and replaced an additional part for free since I had to come back. I honestly could not believe it!

Quinn Sieja

I got my iPhone 6 screen replaced around two years ago from here, and it was totally fine. Just yesterday, I got my iPhone 7 Glass and LCD screen fixed. The screen itself is very dim, and the colors are mute and nearly grayed. Its absolutely nothing like the stock LCD screen. My phone doesnt go as bright as even older models such as the 6. Not to mention the touch screen is often times faulty, and typing on the keyboard is a hassle. Very disappointed in the cheap quality of the repair.

Chris Valentine

In June I went to the Apple Store to have them look at an iPhone 5S that I owned that was having problems with its camera. They were going to charge over $200 to fix it, and by the looks of the crowd there in the store I wasnt going to get it back for a while either. I popped over to Gadget Works where it only cost me $40 and the repair was done in a few hours. Ive used them before and Ill use them again and again.

Zack Kantor

Our family has brought in two computers. A PC. And aMac laptop. Both older models. The service on both couldnt have been better. Both are now working perfectly. The service people were very easy to work with and very explanatory about what was going on with both models. Price for repair was low. Easily the best place to bring your computer for service in Evanston.

Rachel Markle

This is a great store. They can fix any problem with your phone, computer, or electronic product. They provide excellent customer service and are respectful of the customers needs and requests. I make sure to go here for all my electronic repairs and most purchases as well. It is cheaper and better service than most other places you can find.

Sub p

one stop shop. took in my iPhone 5s due to a broken screen. Gadgetworks was able to get me on the road with 45 min. They had the lowest price in town and also had some real down to earth people. I would give them 10 stars if I could. also recommend making an appointment on their website.