RTT Cycle Shop

Category:	Bicycle Store
Address:	5116 Main St B, Downers Grove, IL 60515, USA
Phone:	+1 630-541-3077
Site:	rttcycleshop.com
Rating:	5
Working:	10AM–6PM 10AM–7PM 10AM–6PM 10AM–7PM 10AM–6PM 10AM–4PM Closed

Location

Photos 24

Reviews 12

John Ambrose

Brought my bike in for normal maintenance. Was promised it would be ready in 7 to 10 days. On the 10th day I called for the status and was informed bike wasnt even started on yet. Talked with owner (Andy) and he said he was "just about" to start on mine. When I complained he said no problem because work will only take an hour or so. He said he would keep in touch. I called the 11th day and was told bike is being worked on and it would be a few more days. I told desk clerk this is too long and Im going to pick up my bike now. Getting ready to leave I called to make sure bike would be in 1 piece. I talked to owner who now told me bike was not even begun yet. I told him I am coming in now to pick up bike. When I get to shop the desk clerk kind of said she was sorry but the owner (Andy) didnt even acknowledge me or apologize. I dont know how they have a 5 star rate when they can randomly treat a customer as bad as they treated me and wasted my time. Stay away from this shop.

dan salzman

Called RTT to look up the price of a bike. Andy took my # and called back just a few minutes later. A couple other shops I called just blurted out prices and info that was not correct. I appreciated that Andy did not take wild guesses, he looked up the info and got right back to me. Andy told me that this years bike was being clearanced and gave me the reduced price. He then proceeded to ask me if I could hold off on purchasing a bit longer because in his research, the factory may reduce the price further. I received a call from Andy a couple weeks later with an even lower price. I place the order, got a call the day the bike came in and picked it up that evening. My wife & I will be coming back to RTT to purchase a bike for her. I will also be dropping off my bike for tune ups.

David Kass

Tried the new shop in town this spring because its a lot closer to me than any of the others. What a great find. Andrew seems to have a lot of experience. When I told him that Im riding RAGBRAI (the 7-day ride across Iowa), he said hed give my bike a quick once over just before the ride, which was nice because I could keep training up until the last few days. The other shops at this time of year generally have at least a 2-week wait, which would mean I would have had to quit training on this bike way before the ride. He does great work at fair prices...what more can I say. I just wish there was better parking, you have the entire DG Library lot, but its often full.

ethiene narvaez

Andy and the team at RTT Cycle Shop are great. Thorough inspection, and top notch service. Price are fair. I will continue to take my bikes there for service and will buy my next bike from RTT. Long Term Review: I have continued to take my bikes to RTT for service, and yes I did get my next bike from RTT Cycles. I am still a five star customer. Andy provides thorough service that can only be provided by a top notch mechanic. Certainly the best bike shop in the Western Burbs and Chicagoland for that matter.

Paul Kludac

RTT Cycle Shop is the only place to purchase a bike or have it tuned up. Andy Almazon, the owner is very knowledgeable and gave me a extremely competitive price on a bike for my wife, accessories and a bike carrier. The staff goes out out of their way to make sure you are on the road logging in miles. I couldnt be happier with my experiences at this shop. Keep up the great work!

James Yerges

I bought a Trek Mountain Track for my daughter when she was in middle school. She rode it through her college years, but then it languished in my unheated garage for 12 years. Andy carefully restored it. (Its beautiful!) It will be a birthday present for my granddaughter later this summer.

Sam S.

Great bike repair shop. Took a bike in that had not been ridden since the 90s and needed some work and parts. Andy was able to quickly look over the bike give me an estimate and stick to that estimate. We will definitely be back for any bike repair needs in the future.

Duane Henry

A friend had recommended this shop. I usually can do my own repairs, but I had a shifting issue that I couldnt resolve. Andrew quickly diagnosed and came up with a repair and completed it several days earlier than expected. Bike works like new now. Great service!

Marie McDowell

Great bike shop! Andrew is really knowledgeable and helpful with all issues related to my bike. Great location and super friendly to the Downers Grove Bike Club! So nice to have this new business in town!

Jennifer Steinhaus

Brought in my old bike that I havent used in years. Andrew made it ride so smooth again! Really great, friendly service. Highly recommend coming to this shop for any bike needs!

Sarud Abdennabi

They were knowledgeable and fun to talk, plus they got me back on the road super fast. I would highly recommend them over the big bike stores that gouge you on everything.

Ray B

I blew a tube and needed help right away. Andrew fixed my bike immediately at a great pice. He also took the time to adjust my helmet without me even asking. Great shop!