Category: | Grocery Store |
Address: | 6140 Northwest Hwy, Crystal Lake, IL 60014, USA |
Phone: | +1 815-356-8628 |
Site: | jewelosco.com |
Rating: | 4.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
JO
Joie de vivre
I go to this store for convenience only. I go at least 3 times a week. Every time Im in this store where an employee is stocking, just walking or going about whatever theyre doing cuts me off and makes me stop my cart to let them go ahead. Not once have they stopped to let me go first. They are definitely not customer service oriented. They wont even look to see if a customer is coming. They frequently block the aisles in ways they dont have to and just really come across like they dont care. They changed out the self serve checkouts and now have multiple express stations, which it seems like everyone uses now and you have to wait longer. It has happened more than once that Ill be waiting for awhile then the real tall guy will open another register and not say "I can take the next customer in line". He just opens and then its a free for all on which rudest customer behind you jumps over to his lane and is home before you even get to your car. There is one customer service lady that I avoid like the plague if I ever need anything there. On the few occasions that Ive had to deal with her, she is downright unpleasant. The other lady is fine and always professional. There is a manager there that seems like every time Im there hes outside smoking. How many smoke breaks does he take exactly? I hate the traffic flow of the produce dept. As soon as you walk in the door you hit a long display of fruit that you have to go either left or right to get anywhere and its always congested because the traffic flow is horrible. There are a few really good cashiers...like Angela and Theresa...and some of the young men are very pleasant. Then there are some cashiers that I avoid even if it means I wait in a longer line. The deli needs more help. You wait forever for your number to be called. They lost a long timer that was really good because it is a very stressful dept to work in because they dont have enough help. The lady at the meat & Seafood counter is always grumpy too, to the point that I dread asking for anything. The prepackaged meats leave alot of taste to be desired. For the prices they charge, it ought to taste better. I dont buy meat there anymore. The rare occasions that Ive bought a cake, it has never failed that I get someone who doesnt know what kind of cakes are in the case, much less whats in them. Last but not least, I usually grab one of the small carts, and some how I always get one with a bum wheel to the point that I cant wait to get out of there so I can ditch the cart. A few weeks ago, I got the squeakiest one and actually had another customer say to me "how do you stand that?". Needless to say everyone in the store could hear my path of travel. Yes, I could get a different one but that would entail encountering the wall of fruit again. No thank you. I just wish that some cart maintenance could be done. Ugh. I cant wait til Marianos opens and I hope they steal the good cashiers and leave the stockers behind.
RI
Rich Kretzschmar
Theres nothing better that a cup of JOE, especially when its a small free sample served at a Jewel Osco by a "BUNN®" head robot. Thats the dispenser name "BUNN", which also means head that is awarded the job of brewing Papa Nicholas ~ Special House Blend Coffee. And here at the Crystal Lake Jewel Osco the crew works in unison to outperform the machinery that takes away jobs. And it was here that Jessica who monitors the security cameras witnessed a miracle. What the media recording documented was a dominant ruler and his dad Richard A. Kretzschmar hamming it up; TUMID style, at the sun-stone mosaic table available for guests. This is no ordinary table nor is Mr. Kretzschmar son Rich an ordinary dominant ruler according to Jessica whose name means he sees. For what Jessica specifically saw was that cup of Joe miraculously seeing and speaking via HUMID water vapors from the coffee itself. Apparently what caused the incident of this review was when an employee who I shall refer to as Tim was unloading ☵ water bottles from a dolly and was approached by Veronica another Jewel Osco employee. A THUD was heard and the orange letter e transferred from the word Jewel imprinted on the coffee cup to below the letter O in Osco. That stack then manifested the word JOe, the namesake of my Uncle Joe Sviatko who informs me that his 26th of July birthday St. Anne is the same as my boss the "(♌) BUNN", a DHUTI loincloth wearing Leo lion & former spouse of Jesse James. And now for that so called miracle I mentioned earlier which is a matter of perspective that you too can observe by simply changing the cathetus angle in which you see the contrast of the coffee to the rim of the cup. At one position it ~ the darkness simply looks round. At another angle the shape of a dark black eye manifests, and at another 30 degrees of tilt the lips of a mouth. A mouth that explained to me that the very spoke pattern of a " kummitama rääkis" on the table before me offered a visual kamasutra illustration karma map as to a (2.6 km) walking stick marionette in Warmbad Bela Bela South Africa with the Kretzschmar legacy namesake upon its roadway leg. The mouth also told me that (175 km) south of this Kretzschmar ham off the bone regional variation apparition , below Hammanskraal and Sandtron & Alexandra was a Croesus Ave PHEASANT ascribed in Johannesburg with the Kretzschmar namesake annotated on its (750 meter) beak line. A beak that even holds my brothers name Roberts Cir. Clearly the Trigram water spirits were present and communicating in PHONATE utter speech sounds about a TOPH sandstone holding a TEASPOON with a STANHOPE horse-drawn carriage engraved upon it. Needless to say I bought the mix of caramel and cheddar cheese popcorn that displayed a gargoyle kernel ꐡ pattern to sacrifice to my appetite tonight May 14th while watching the Blind Side on Network TV.
CA
Carolyn Lea
The reviewer who wrote that stockers are in the way and will not let you pass is correct. They show no respect for the customer.There seems to be no one who pays attention to inventory as products that I am searching for are always out but other flavors are overstocked (such as Bai). This should be a hint - i.e., order what customers are buying. Guess not though. The selection is ok - nothing compared to stores on the coasts. I find the produce mediocre. I had to throw away the honeydew I bought it was so bad. Picked too early and stored cold it was rotting w/o ripening. Nothing looks fresh and well cared for. Finally, while most of the cashiers are semi-polite, though not knowledgeable, a woman at the customer service counter was rude and acted as though it was just too much to try to be helpful. I simply wanted to ask why they do not buy more of product that sells out and get a refund for where I was overcharged on a product. Sorry if a customer asking for service is so difficult for you. Since I do not know your name I will just say it was a woman with shoulder length blonde hair and I think glasses. This was on Monday, July 24 in the afternoon. I have worked in retail and no matter what your personal issues are you dont take it out on the customer. If I stay in this area I will be waiting for the opening of the new grocer.