Sugar Bliss Cake Boutique

Category:	Bakery
Address:	115 N Wabash Ave, Chicago, IL 60602, USA
Phone:	+1 312-845-9669
Site:	sugarblisscakes.com
Rating:	4
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–6PM Closed

Location

Photos 89

Reviews 14

Melissa Mancini

I wont rant like a 4-year-old, but let me just say-- the manager at this bakery is one of the rudest people on that entire block-- and I have encountered many individuals between Randolph and Washington :) I had a simple question about delivery, so one of the front cashier girls (also not very friendly) went back to get her dragon of a manager to come and chew me out in the front of the store. Here was my situation, to give you clarity: I wanted to do a surprise delivery for a business just the next building over. Spitting distance, if you will. I placed my order and the cashier told me, "Oh. Well there is a $17 delivery charge." I was calm as a cucumber, saying "Oh well-- then, if that fee cant be taken off, then I wont confirm the order. Thats just too much money for a delivery that is literally right next door". Both girls in the front seemed to agree with me, so to make sure, one of the girls went to get the manager and ask. The manager came out, NO SMILE, and said "There is a $17 delivery fee. That is how much it is. I dont send my girls on deliveries. So, no. We wont hand-deliver for you." And went straight back into the back. Not my idea of awesome customer service... Haha. So... BOTTOM LINE: Their stuff isnt cheap, the manager is rude, and there are countless other places to go within a 2-block radius if you have a sweet tooth. But if you dont mind the types of issues that I listed above, by all means-- have at it! (I have had their cupcakes before. I wouldnt say they are THAT great-- but theyre not stale, like some other reviews are saying).

Rick Salazar

Purchased mini cupcakes today that were dry and hard. When I contacted the store I was told that they were baked fresh and I should let them come to room temp. They were purchased at 8am and the 1st cupcake was eaten at noon. Usually this place rocks but I believe that they were left overs from yesterday. The only cupcakes that were dry were their regulars. The daily specials were fine. When I contacted the store I was advised that they were baked fresh this morning and that a daily special that is not normally available was baked off special this morning but the frosting was hard which is not normal.

A Private User

The cupcakes are good, but I dont think they are worth $3.50/piece--they are just regular size cupcakes! Also, beware of the containers they place the cupcakes in--they tip over easily and ruin the pretty frosting tops:-( I purchased 6 and by the time I got the box home (which I was handling carefully) 5 of the 6 cupcakes had tipped sideways and smashed the frosting tops. It appears this happens because the cupcakes are so top-heavy and the cut-outs in the cardboard boxes are not deep enough to support and hold them upright while transporting them.

Jenna Ray

I popped in just before closing time (20-25 minutes before) and the staff made me feel uncomfortable. I had narrowed down my choice between two items before I even came in. The two workers just starred at me...they didnt even say hello. I made my decision and went out on the street to eat my cupcake, because it was obvious they didnt want me in there. I got the almond cake with milk chocolate icing. The icing was fluffy and tasty, wi th just the right amount of crushed almonds, but the cake was very dry.

Walker Williams

I still enjoyed the Chocolate Cake items and Bakery items. It’s processing also fast and simple. Actually the Chocolate cakes are very attractive and its decoration also simple. I would be eating the salted Chocolate cake every day. My Family members and friends also like different types of chocolate cakes such as full chocolate creamy with dry fruits and nuts. I surprise to arrange the Chocolate Cake for my Friend Birthday at most recent year. She‘s really surprised and loved very much enjoyed with this cake.

A Private User

We just had a really disappointing experience at Sugar Bliss. The staff was insipid and not terribly helpful, the cupcakes were cute, but the selection was minimal, and when I asked for individual boxes for the three kids to whom they were being delivered, I was told there would be an extra charge for the third box. I guess I should have gone out and come back in to buy the third ... which seems really dumb. With all of the other great options around, Ill definitely go elsewhere next time!

Anamaria Hernandez

Sugar Bliss cupcakes are my favorite in the city! They have a variety of flavors but my favorites are their Christmas seasonal flavors, such as Gingerbread and Peppermint. The cake is delicious and light and they dont use an excessive amount of frosting. They also have a miniature size, which is perfect if you want the taste of a cupcake but dont want the traditional size.The price is definitely affordable and theyre also great to order for events!

Brock Jones

The I had a red velvet cupcake and a bite of my friends cranberry breakfast cupcake, both were on the dry side. I cant say there was anything extraordinary about either one. The frosting was fine, but they should come up with a more creative way of putting it on or in the cupcakes without just glopping it on the top. The cake part seemed like itd been sitting out a while. We got them before 9AM. Costly for the product quality.

Shawnda Anderson

First time here, I came early and ordered two cupcakes, both vanilla, one with vanilla frosting, the other with chocolate frosting, both cupcakes seemed to be old, they were stale and dry. The frosting was hard and stiff, The service was okay, but I would not return here again, as I have been to several bakeries, in the downtown area, this one was not good!

Pooja Naik

Sugar Bliss is the best cupcake place in the city in my opinion. I especially love that they offer mini cupcakes regularly which is great and unlike no other cupcake place. Those minis are perfect bite sized and the quality is really good. They also customize them to events like a St Pattys day cupcake etc. Very nice people working there too!

Bill Jones

The cupcake trend may be on the downward fall, but I still dont hesitate to stop in Sugar Bliss if Im near Wabash to see what new flavors theyve worked up. The menu changes pretty regularly, and if you stop late it is largely dependent on what happens to be left, but these frosting-heavy cupcakes tend to be tasty, albeit a bit expensive.

Raj Desai

Small local cupcake joint. A few seats to relax on. I highly recommend the red velvet.. absolutely delightful and you cannot leave without one staff is wonderful and outstanding customer service. Great way to keep your wife happy!!! They even offer bite sized mini cupcakes if your not trying to ruin your diet too much.

Celia Castro

This place is so cute.Cute little treats. They sell cake pops, cupcakes etc.in a bunch of flavors. Didnt get to try them but will next time. I did try two macarons in vanilla and mint chocolate chip. They were amazing. And I also got a coffee ice pop. Tastes homemade which was really good. Definitely coming back.

Jacob Fiske-Phillips

This is an amazing place with an amazing product and brand. The best part is the people serving are so happy and friendly. Try their OMG cookie. It is so well textured, moist and has a very exciting list of ingredients. By far the best cookie I have had in Chicago.