T-Mobile

Category:	Cell Phone Store
Address:	5231 Memorial Dr k, Stone Mountain, GA 30083, USA
Phone:	+1 404-499-2351
Site:	t-mobile.com
Rating:	3.5
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 9

Reviews 21

what I see through black eyes

I left the store with Tears in my eyes, I went to the store for what I thought would be a simple Contract change over. The sell Rep did not know what she was doing at all but she got help from the Manager that did not care to be bother. I ended up losing all my contacts off my phone 3 days before christmas day and they took $66.05 from me that I have wait a week to be added back to my card.I did not even get to switch over because you have to buy a whole new phone which was something else. I was not told by the sell Rep. Also, had to listen to the other store employees talk about about smoking Weed. I did not deserve to be treated this way, like am a nice person and very respectable and especially not before Christmas Day.

SHAENIA AYENI

I wish I couldve gotten all the help I needed with activating my new phone. He went ahead and inserted the sim. He claimed the wifi signal was not strong enough to transfer my contacts, pictures, data. I had to go home and figure out how to do it myself.

DHILEEPKUMAR SATHIAKUMAR

Great Customer Service. I have got T-Mobiles latest connected car device SyncUp Drive. Representative Jamon helped very patiently in signing up this device to my account. Other Staffs are friendly. They explain Customers about new offers in mobile phones

Sameria Statham

I am currently here at the stone mountain location and I have been for 40 mins waiting to be helped and the reps seems to be having side convo with customers not even acknowledging the other customers.... VERY ANGRY CUSTOMER! Im leaving.

Letitia Peterson

Great Customer service !!!!!!!!!! thanks Mr. Sydney and Ms. Ryian and Mr. Mohammad you are some really cool professionals that I havent had good experience with in a while, you all really make the customers feels asif they are at home.

getahun mamo

This people signed me a paper which clearly I told them I dont need a lease which appered to be was a lease for four 6plus iphone that happened gave me a hard time to pay.

raja Kshetry

I wait today 10/26/2016 more then hourshe and half, they told me to sign waiting list paper but they call many more people who are actually supose to be behind me

Cheryl Jackson

Just bought a Samsung 8 plus and R Zuzan was very patient and courteous. Very informative, about the different phones that I was considering. Thanks!!!

Jazmine

Why did I just buy a 280 dollar phone and the girl take out my chip out the new phone. Saying you have to buy the chip.

zemlak worku

Thank you very much Mohamed Mohamed I appreciate your service and smile & help and advice on everything!

Sean Brown

Not a bad location. Customer service was Publix Service, but things went pretty smooth.

Danl Giles

They listen to what you are saying and try to help you with whatever your problem is!

Dooxada Nugaal

I am very glad today for T Mobil service Thanx Mohamed mohamed and I appreciate

Mike C.

No order, I guess they help who they want to help.