Category: | Used Car Dealer |
Address: | 10775 Houze Rd, Roswell, GA 30076, USA |
Phone: | +1 770-552-0600 |
Rating: | 3.7 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM Closed |
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Donald Clark
Before doing business with these people do yourself a favor and run a complete background check on them and their employees. My family just had a very costly situation happen in dealing with them, and their alleged employees. My daughter recently took her BMW 750 to them at 10775 Houze Rd Roswell to get a very small( very small) dent and a few scratches on her trunk repaired. The individual working on their property introduced himself as Aundre D. Jones. My daughter and he went over the car, discussing cost and length of time. Mr. jones told her that it would take four days and the date the car would be available for pickup. On Monday,she went to SMZ to pick her car up, it was not done and what was worse is the car paint was scratched all over the entire car, 200 additional miles were on the odometer, a full tank of gas was used, and one of the rims had been curbed severely. Mr. Jones told my daughter to go ahead and take her car and bring it back Thursday and he would finish it, and he told her that before taking the car she needed to pay in full the cost of the work. In order to get her car she paid him. She returned on Thursday and Mr Jones was no where to be found. Many calls were put forth to his number, but could never get an answer. My daughter got with the owner of SMZ, Mr Mushiri and his assistant Phillip and they both said that Mr Jones didnt work for them, he only did jobs for their (SMZ) customers on their property and felt no liability on the situation. After calling both of these parties numerous times and getting no return calls, it was decided to take the car to another shop and contact our attorney. We presently waiting on the car to be finished before going forth on this manner.. A word to the wise "BUYER BEWARE
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A Private User
I am a customer of SMZ AUTO IMPORTS and 2 weeks ago bought an Audi Quattro A4 from this dealer and let me tell you, I have never had an easier buying experience. As a woman its difficult dealing with car places as it is, but then to try to buy one.... SMZ is the best! My mom bought a Z4 BMW for like 1/2 the market price there last December and recommended it. Theyre a smaller place and the owner is right there to help you. He can get you any car that you dont see on the lot or you can choose from the hundreds there. What I loved was that I came in, said " I have $5000 dollars and need a car...no SUV....love pretty luxury imports...and no high mileage...VWALLA! He recommended several that I liked on site and even went as far as to go to an auction, get a bargain for me as a insider in the industry, and came up with a beautiful Audi!. They have a shop onsite that does all the detailing and changes your oil, adds or alters any cosmetics you wish to have done on site too. Go there...you wont regret it....PS: Ask for Shaun-great guy!
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Tonya Allen
I have never had such an issue!! I met with guy named milad who said he would help me get a car.I met him at a Starbucks and he said we can get car from auction cheaper.I found a car and bid 2100,later he said owner wanted 3400 and I explained all I had was 2500.he said hed financed with no interest. So I agreed.BIG MISTAKE! !! Got to action and car was crappy.should have left then but I agreed to get so I lived up to my end.now after a year,milad doesnt work there ,and now shawn owner want to charge finances charged,late fees,when I made payments on time ,they wouldnt take out till weeks later,now want to charge for it.Ive asked 12 times for my balance and can not get reply.all shawn says us need payment.I been trying for 3 months to pay car off and can not get any answer.they buy these cars from actions dirt cheap and sells them triple price.I sat and seen myself.milad Delano is a scam dont buy from them!!!!
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Jamie Hamblen
This place is AWFUL. I went to go look at a 2013 Honda Civic, and was impressed at the pricing at first, it drove beautifully. So I agreed to hold a deposit down (which the salesman stated was refundable, should it not pass my mechanics inspection). Jimmy, the salesman, said that it had never been in an accident, Carfax showed otherwise. The back wheel is bent, the shocks are pretty much trash, and the alignment is WAY off!!! I told him AND the owner of this CHEAP establishment that I was no longer interested and that I wanted the $300 deposit back. I called the owner and he YELLED at me over the phone saying that it was not refundable as well as other false statements . I am currently fighting with them to get my money back. This dealership is ran by cheap and LOUSY people with no respect for their clientele. DO NOT BUY FROM THEM!!!!!!!!!!!
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Tre Margo
I came into SMZ Auto Imports on Nov. 4th 2015 to purchase a new vehicle because i was selling my old BMW 325i. I was greeted at the door and politely escorted to the waiting area. The dealership was warm friendly and everyone was personable. I believe he was the owner (think his name is shawn) was kind offered me water and showed me a couple cars. He made me feel comfortable and clearer explained everything along with giving me 24 hours to review my documents. I am happy to say doing business with SMZ was one of the best experiences of my life. & I LOVE MY NEW 2014 BMW X5!!! Thank you everyone for all your services and great hospitality!!
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glen shaw
I highly recommend doing bussiness with SMZ auto imports They provide me with my dream car i always wanted...when i 1st got to there location i was nervous abt my credit because i was getting turn down from other dealer...Mr. shaun ,jimmy, and the SMZ staff gave me courage and told me they can make it happen...i got a call from mr. Shaun and the said i was good...i got excited competed the paperwork and with in a short amount my 2014 BMW 650 convertible was in there lot and my payments are low....thank you guys for providing me with excellent costumer service and going out u guys way to make this happen for me thank you
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Robyn mendez
I brought my truck In to get it apraised and to trade it in! They had instructed me to go to car max and have it apraised for free and Shawn would pay 300$ more than the apraisal! I did and he went through with his word! Very fast and honest! There is so many cars to choose from that was the hardest part I also dont have the best credit but they worked with me! The bently car in the lobby was a deffinant beauty to look at while I waited. I was offered something to drink, and was treated with great respect! Thanks SMZ
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A Private User
HORRIBLE DEALER. BEWARE! Got a 1995 Nissan 200sx SE from here. Didnt pass emissions but promised to fix the problem the next day. Came back, tried fixing the problem, still didnt pass. Asked for my money back, wouldnt give it back. They insist on fixing the car but by law, the car has to pass emissions or you get your money back or fix the problem, your choice. At this point in time, they have my money, AND the car......taking them to court for legal action. Stay away from this dealer at all cost. BEWARE.