Nu Look Furniture

Category:	Furniture Store
Address:	7183 GA-85, Riverdale, GA 30274, USA
Phone:	+1 678-489-8341
Site:	nulookfurniture.com
Rating:	4.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM

Location

Photos 26

Reviews 4

Tony Kidd

I recently purchased a $320.00 coffee table from the Riverdale location.. nobody from the store bothered to contact me letting me know the table had arrived for pickup, I reached out to them an discovered it had arrived. On 07/15/2017 I went to pick up the table, I was instructed by the store manager "Crystal" to pull around on the side of the building, as she gave me 2 boxes to load in my truck, although it should have been 3 boxes.. upon arrival at home is when I discovered Im missing some items, I immediately called back to the store, spoke with the manager Crystal, who blamed the warehouse for not shipping all the parts, an Ill have to wait until Monday to get them. Approximately 20mins pass by and Crystal called me back stating the items were in the store, an she overlooked giving them to me, and informed me that I would have to come back a 2nd time to pick them up, which I informed her I was very busy, an it would be inconvenient, I asked if someone can deliver them, she stated because I did not pay for delivery nobody could deliver them, which I thought was terrible customer service.. she then initially suggested meeting up with me, but after i contacted another location to make a complaint she then said she refuse to meet me to bring me the items that i paid for, an that SHE FAILED to give me, which I thought was unprofessional, childish, and petty.. if shes the best Nu Look Furniture can hire as a manager, they will lose business an be closed soon.. they have just lost a customer, an I would NOT recommend a dog shopping there, Ill stick with American Signature! Lesson learned being cheap, sometimes gets u cheap an unprofessional customer service.

LaShay Monroe

Ordered furniture 16 days ago. I was told by Shawn at the Riverdale location that the products would be delivered on today July 20th between 9 to 5. An hour later I receive a call stating that delivery would be between 10 to 6. After 5 p.m. I place a call trying to understand when the products would be delivered since the employees Of the company were a bit confused. By this time I am mad because Crystal is rude to me threatened to fight me and now Im screaming at her. I contacted the Ackworth location, spoke with DD she claimed to have gotten in touch with delivery. Now they are saying their phones are dead. Next they claimed they were held up at another clients home for 3 hours and that yhe goods would be delivered by 9 p.m. mind you the establishment closes at 8. It is now 9 p.m. no call no show nothing but lies and bad business. I will never deal with this company again. They jusy lost a customer for good and anybody that I know considering dealing with them I will be there to deter any notion. These people do not deserve to be open. Do not use nu look furniture. Crystal fat puffy ass, Im after your job. DD you didnt have to lie, so Im after your job too & Shawn as well. They conduct terrible business. Please dont deal with them.

Chris Brown

What an amazing staff. Furniture was different than anything else in Atlanta.

Shelia Lott

Pretty good!!! 90 days same as cash worked for me!!!