T-Mobile

Category:	Cell Phone Store
Address:	3068 Panola Rd Suite 2, Lithonia, GA 30038, USA
Phone:	+1 770-808-0966
Site:	t-mobile.com
Rating:	3.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 10

Reviews 12

Genesis A. D

Worst service ever!! And ppl wonder why??? Every time I go there its always crowded, hot and slow service. I called yesterday. B/c Im wanting to upgrade to s7 Edge. spoke with Kenneth R. And I asked him what colors were available, he couldnt give me any information...... b/c I might possibly be a robber. Lol!! Now mind you!!!! T-mobile customer service told me to call my area stores for colors availability. And honestly I dont know what I was thinking calling Panola T-mobile store. Last time Im dealing with the Panola store. Now, I have had positive experiences at stonecrest T-mobile store. Its a little further.

A Private User

I called in to this store to get information, and the young lady was less than friendly. I asked if she had a particular phone in stock, and she said "no" in a very short snappy tone. When youre in the business of customer service, you might want to remember WHY the business is there in the first place. To think, I thought the bad customer service was limited to customer care. How Tmo keeps getting #1 in customer service every year is beyond any stretch of imagination.

King Cortez

I must say that every time I go into this location I get treated like Im the HNIC..oops the boss.....lol I had to exchange my Samsung Note 7 out for the 2nd and last time with the help from the always pleasant Miss.Zyrice M.and her very knowledgeable Asst.Store Supervisor and the rest of the staff there......High 5 to you all Cortez Hendryx-EOO/Vice-president E320 Janitorial Service-LLC

Marcobasi Oba

They entered a contract different from what we asked for,when we went back to protest or correct it all they do is called the customer care on phone and ask us to discuss our problem when the lady who attended to us stand and look refusing to correct her mess.we have to live $600 bill for two years for only 4sims and two Samsung Galaxy smartphones

Taja Nicole

It took two visits to update and transfer phone contents both visits were at least a 30-45 minute wait time. Not to mention they give out refurbished iPhones with more issues than a notion, you think your getting a good deal but your not. Smh!

India Baitey

i had a great experience with t monil today. kenneth helped me with everything i need and made sure i left out the store with a smile. i give this store a thumbs up

Matthew Odom

My sales rep Robert was the best. He set up the phones that I purchased and more. Enjoyed my whole experience.

Crystal W

Never enough staff. Long waits, long lines. Rude employees with attitudes.

Ticora Hudson

Thank you again! Best customer service I have experienced with the mobile.

John Hamler IV

Not the best customer service....drones

msbouzhetto walker

Nasty attitudes in this store!!!

Roosevelt O

Great service