Lithia Springs Ace Hardware

Reviews 11

GA

Garrett Orange

Sad to write this review, because I have gone to Ace Hardwares throughout my entire life and have never had an issue. In the four years that I have lived here I have yet to visit this location. Today I did, and here is what I have for you. First off, the location is terrible. Its right before a four way intersection, and while turning in is a breeze, getting out of it is not. The only reason I am giving this place a two out of five instead of a one is because when I came in the lady at the front welcomed me and when I left she wished me a good day. That being said I do not know why she welcomed me, because I told her what I was looking for and she asked over the intercom, but then proceeded to help someone in line and completely disregard me. It was really weird. What upset me a little is that after spending about 10 minutes walking up and down nearly every aisle, which was surprising that it took that long because it is not that big of a place to begin with, I went back up to the front to ask for assistance again. The same girl got on the intercom, this time getting a response, and said that they would meet me at the aisle. So I go back to the aisles and I go up, I go down, I stand and I wait, and needless to say no one came. Surprise surprise. I finally found the location of where the product I was looking for would be, would meaning that of course they did not have it. Really do not have anything positive to say about this place other then you get a hi when you come in and a bye when you leave. Good luck finding what you are looking for, with or without assistance from the employees (I literally saw two in the entire store) that work there.

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DA

David Miner

Generally, the people that work here are great. But the "Manager" is horrible and very immature. I called to voice a legitimate complaint, he kept screaming over my words! He was so abusive and rude. So sad, this could be a great business. I always try to shop locally. The prices here are a little higher, there is not as much selection as a big box. So the only real reason to shop here would be customer service. I feel bad for the other people that are actually doing a good job.

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Pamela Holcomb

Hi l just wanted to let everyone know what a good experience I had yesterday. I went in to get a plumbing gasket, but the size I needed was very odd and hard to find. The store manager Joshua Bryant was very kind and assisted me. We found the size I needed. Thanks Joshua. Its very hard to find this kind of help now days. Joshua you are an asset to the company. Great job.

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Kazi Hossain

Ive been here a total of 7 times. Every single time the staff have shown where something is in the store with no failure. Its great to have a store like this closeby. Just wish they were open longer than six.

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C Willis

Great round the corner hardware store with lots of great things to offer. Great staff, clean and well stocked store...

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Tom J Race

Saved my moving day! Cant thank you guys enough, especially Bradley who made sure I was totally set to go.

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AL

Alan Sumrall

Great family atmosphere, friendly people, prices are reasonable, they try to help you!

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miles hoffhines

Every time Ive needed help with something Ive always got great professional help.

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Edward Nestick

The staff is very friendly and helpful very nice people

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Max Durjava

Great family friendly staff. Always has what I need.

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WI

Wilson Kimble

Great customer service.

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