Hobson-Tasman Eye Group
| Category: | Optician |
| Address: | 1415 Wooten Lake Rd NW, Kennesaw, GA 30144, USA |
| Phone: | +1 770-792-3937 |
| Site: | tasmaneye.com |
| Rating: | 3.3 |
| Working: | 8:30AM–5:30PM 8:30AM–7PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–5PM 9AM–1PM Closed |
Location
Photos 1
Reviews 4
PA
Paul Hildreth
While I am VERY happy with my eye doctor, Dr. Zutaut, I could not be more dissatisfied with the Optical Department. Under the recommendation of Dr. Zutaut, I was encouraged to try a pair of progressive eyeglasses. I experienced extreme discomfort with them and after three weeks, went back in to discuss my issues. At that point I was told nothing could be done, they do not offer refunds. At best, they would make me a pair of regular reading glasses. Nevermind that I paid close to $700 for a pair of progressive lens and glasses. They never explained the NO REFUND policy and actually encouraged me to try them. So my advice is to make sure you know that if you order eyeglasses from them, you own them outright, whether they work or not. Highly unprofessional. Take your prescription to Vision Works at the mall, they have a better selection and offer real guarantee. Now I own a pair of $700 reading glasses.... great customer service huh.
BE
Ben Ereddia
Dont expect to pay the base charge. If you ask them why you were charged more, they wont be able to explain it to you. When I continued to politely insist, I was dealt with very aggressively by the administrative director and told that I was being aggressive and rude to her staff. Basically, I felt like they were going to charge whatever they wanted without explanation and I should just shut my mouth and pay my bill. On a positive note, the doctors were great. The office staff, uhh... not so much. Not recommended.
TH
The V Market
Dr. Tasman has kept me seeing perfectly for 15 years and the staff is professional and friendly, too! You wont find a better combo in the north metro area. Cynthia Vaughn
BR
Brian Klippel
Slow as molasses