Category: | Department Store |
Address: | 260 Donald E Thurmond Pkwy, Cleveland, GA 30528, USA |
Phone: | +1 706-219-2304 |
Site: | walmart.com |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Angela Pruner
Worst cashier experience in errors in ringing up items incorrectly, necessitating a trip to customer service desk. Worst customer service I have ever experienced; 20-minute wait to correct cashier error re: an in-store item coupon. From standing in line, ringing up sale, to customer service took me over an hour. Meanwhile, in order to rectify a store employee/cashiers error, my frozen and refrigerated foods went unfrozen and unrefrigerated. Combined with the travel time to home to my refrigerator and freezer, the items are questionably safe to consume. Only 1 customer service worker; 6 customers in line; supervisor appeared to override current cashiers lack of authorization to process a return of this electronic item, a large screen TV.Instead of this supervisor taking charge and manning a register, she laughed ad talked behind the counter with 2 other employees, then left the area, apparently oblivious to the line of customers waiting. There was no manager on site.
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Lesley Lovette
My fiancé and I were shopping for groceries and we had beer and wine. While checking out My fiancé showed his ID to the cashier and the cashier asked for my ID. I didnt drive to the store therefore did not have my ID. After explaining I was not purchasing the alcohol my fiancé was. She stated " I can not sell him the alcohol without your ID". Stated its policy. We are getting married in June and were buying beer and wine everytime we go to buy groceries. I have a budget for $200 for beer. Ill be spending it elsewhere. Also someone was walking around with no shoes on the other day. Also today someone brought a non service dog into the store. This is the nastiest store Ive ever been to.
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Sonja Gebhart
We went into the store to buy my granddaughter a bathing suit. It being 2 weeks before the beginning of school they were very few in fact only 1 bathing suit that fit her. When we returned to our condo which was another town we realized we had left the bathing suit at the register. We welled the store they went through everything they could and found that one bathing suit. My poor husband is now on his way back to pick it up.I just want to say the people at the Walmart in Cleveland Georgia were phenomenal if we could get that kind of service at our Walmart in Jacksonville Florida it would be a miracle.
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Heather Allison
My boyfriend and I have been in there thousand of times to get food and stuff and we get beer a lot for his dad my boyfriend is 26 an weve never both had to be ID at the check out until today. It was stupid. I didnt have my wallet on me and the lady told us that we both had to be card. Why? I wasnt buying it nor will I be drinking it. Its stupid.. If thats a policy its a stupid one
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Zachary Lowery
Where do I start? This place is busy and always only have about two check registers open when hundreds of people are trying to check out. Wait times are extremely long. On the plus side about 70% of the employees are friendly and helpful. Walmart has taken over our small home town and has took business from the small family owned business.
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ChristyleeJustinC Williams
Every week for the past 6-8 weeks nothing is stocked on the shelves. Is the most UNSTOCKED site EVER. The shelves prices are lower than they rings up and thats on 75% of the items the store carries. Less registers open than any other Wal-Mart and its worse during Christmas. Really ppl? Seems like it needs a new site manager
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jaclyn hammons
they are a wonderful store they just dont know how to answer their phones at night I used to work there and theyre very friendly and a lot of my friends are there that works there theyre really good people there working there I rate them very friendly and outgoing and a very good store and everything is in their place
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Patti Moore
This is my local Walmart and I like all the people that work there. They are alway as very nice to me! Our Walmart is surrounded by the foothills of the North Georgia Mountains. 15 miles or so to Helen and Unicoi Park. Try the Mountain Fresh Creamery for a Ice Cream 6 miles down from Walmart too! Love living here!
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Audrey Washington
This has got to be tge friendliest Walmart in America. 8 Cashiers working and customer service on the intercom inviting customers to check out with no waiting. Managers were ope ning sny available register if there were more than 2 people in a line. Prices were sllightly high, but ok to pay for such good service.
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Dale Miller
Most departments are well stocked, the pharmacy and store staff are friendly. I rarely have trouble finding an item and self check-out is a breeze. However, it does appear that with self check-out available, cashier staff is minimalized. This could be inconvenient for some customers.
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Tammy Pendley
The only 3 things that makes this store bad is not enough electric buggy for the handycap there is not enough of them and some need repairs bad!plus their fruit and vegetables selection is very poor! Plus they dont order items that are in high demand and lake alot of store products
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Emily McDaniel
Worst Wal-Mart! NEVER more than 5 registers open...they do not care about customer service...everything is misplaced...manager is never there or never available to help with problems. Wish there was a Target around, much better customer service!
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Trent Crawford
Store was fairly empty making for a quiet short trip. There were plenty of employees. Not that any of them really wanted interaction. Only con: the store was extremely cold. I guess they were expecting a heatwave... 7 out of 10.
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Christy Evans
Great customer service! Noah was the best ever to help me and get me back on the road. Took time to even check other stuff other than the problem I arrived for. Will definitely make this my tire place from here on out
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A Private User
Renee in the WalMart Hair Salon was very friendly and gave me a highlight job that made everyone that saw it compliment on it. Great job renee and to all of the other hair stylists who work so hard!
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Trent Crawford
Typical Walmart store. Parking is good. Not usually enough cashiers. Only 1 to 3 lanes open. During busy times they usually have about 6 to 8 lanes open, but half of those are the fast lanes.
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A Private User
Get back on Cleveland Highway and head towards Cleveland. Itll be on the right at an intersection just before S Main St. and Old Hwy 75 S intersect. Hope this helps!
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Jesse Norton
Employees have gotten much better in the past 3 months regarding their hospitality and willingness to assist others. Before 3 months ago I would have put 1 star
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Travis and Paige
Its Walmart, the customer service desk is always terrible. Between the always long line and the several rude employees, your better off just staying home.
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Chris Brown
This Walmart was neat and tidy. And the produce was properly rotated. I was impressed. The only reason I didnt give 5 stars is because its Walmart.
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Georgia Burnett
My advice: Stay away! I did not post this picture and it was not taken in Cleveland and its not my house. Google, get out of my personal life.
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Zed Zordaan
I got most of the things I needed, but with no help from the apathetic staff, who either work silently or stand there and talk among themselves.
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Elaine Carter
Friendly, helpful staff. Clean store. Well stocked. Came with a service dog in training and, as always, was welcomed. Great store. I love it.
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Sue Mcintyre
Just OK for convenience. Prices are a little higher than other Walmarts. Selections is also limited. Employees are nice and helpful.