Sprint Store
| Category: | Cell Phone Store |
| Address: | 1382 S Park St #200, Carrollton, GA 30116, USA |
| Phone: | +1 770-214-1342 |
| Site: | storelocator.sprint.com |
| Rating: | 2.8 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
Location
Photos 1
Reviews 12
MI
Micaela2779
When we first went into the store, the Rep Kevin was awesome. However, we had some issues with the service across the country and were thrilled when we found out we had 14 days to cancel without penalty. So we went into the same store and were told we were due a refund (not sure why) but we couldnt complete the transactions because there was not enough cash in the store (on a Sunday may I add). I pay you cash....but I cant get my refund because you dont have money in the store. I find that hard to believe. But what really threw me for a loop, is we were told by the MANAGER to keep calling back every day to see if there was enough cash to complete the transactions! Now mind you, we only have 14 days to cancel and we are on day 9 and we are truck drivers and dont have time to keep checking back!!! Plus, I saw the Armored Truck at the store this morning, thats why its hard for me to believe they have no money in the store. I even looked at my receipt and to me, it doesnt look like we are due a refund because there were other items on our transaction that we kept because we paid for them. But I dont think the manager even paid attention to that. My suggestion to anyone dealing with Sprint....Dont deal in cash, because you may not be able to make a return in sufficient time! However, the 888 Customer Service people were Awesome!
TA
Tara Hagan
Lacking customer service. Also no one really knows the answer to questions. Each person tells you something different!! Goto the Douglasville location
JO
JOSEPH HUDSON
Waiting entirely TOO LONG!!! I dont know if its a staffing issue but the wait times at this store are unbearable. You have been warned.
LI
Lisa North
Not happy with customer service at all. Employees very helpful at sign up but then refer you elsewhere for every little thing!
CY
Cynthia Cole
Great Transition Upgrading at the store today! Thank you Kevin for making sure all was working well before we left the store.
AM
Amber Rogers
Dont waste your time. They are the worst and lack every sense of customer service.
DA
david green
Slow and staff refers you to do everything online... Lazy.
AM
amazin rodriguez
Kevin is on point doing his job verry professional
DA
Daniel Snow
My sales guy was awesome.
CO
Cory Clifton
The staff is not helpful
DE
Deven Gardner
Just want with my friend
WI
Will Rock
had a bad experience