Category: | Wedding Store |
Address: | 465 Boulevard SE #102a, Atlanta, GA 30312, USA |
Phone: | +1 404-890-0109 |
Site: | shopivorybridal.com |
Rating: | 4.4 |
Working: | Closed 11AM–5PM 11AM–5PM 11AM–6PM 11AM–6PM 10AM–6PM Closed |
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Ashley Yerkey
I had a great experience finding my dream dress at Ivory and no problems with ordering. The dress came in about a week later than expected; no problem. (Or at least I wasnt called until a week later). It needed minimal alterations. I had the final fitting the week of the wedding to just ensure the alterations were successful. Turns out, the bust had not been altered as requested. I was told it was no problem, the owner would have the dress to the seamstress that day and I could pick up Friday morning (the day before my wedding, when I had scheduled a bridesmaids luncheon and my rehearsal and rehearsal dinner). I was a little concerned about fitting in time to pick it up with so much scheduled the day before my wedding. I was assured by the owner that she would bring it to me if necessary. Long story short, I called Friday afternoon to check on the status of my dress after not having heard from Mesita, the owner. She said she wasnt able to get the dress (as promised) to the seamstress until that morning so my dress was still not ready. She told me it would be ready Saturday, MY WEDDING DAY. I told her that wouldnt work for me and reminded her that she offered to deliver the dress to me. She told me she didnt have time to go get it that night and that she couldnt deliver before Saturday afternoon. I ended up missing my rehearsal dinner completely and had to drive one hour to the seamstress house, try on my dress in this strange womans house and wait for her to finish altering. I had zero apologies from Mesita, the owner of Ivory and no refund/compensation for the $200 I spent to have the bust taken in and a bustle added to my dress. It didnt ruin my wedding day but it absolutely ruined the day before my wedding when I had two big events planned and many quests in town. Such poor customer service. So disappointed. An apology would have eased the pain at least a little and they couldnt even offer that.
SO
Sofia Siraj
All curvy brides need to make Ivory Bridal Your FIRST (and only) stop for wedding gowns!! It was the first and only store I went to for dress shopping and I had the most amazing time there!! Mesita was absolutely wonderful and made wedding dress shopping more fun, magical, and easy than I could ever have imagined!! I was so nervous and overwhelmed about finding a dress that I loved and that fit correctly, but this experience was easier and more fun than any other shopping experience Ive ever had! Mesita listened to what I was looking for and saw some of the pictures I had and respected my budget and helped me find the dress of my dreams on the first try!! I literally bought the first dress we tried on!! She was so patient and encouraged me to try on more dresses just to make sure it was the one! We even tried on a mermaid dress that I never thought I would want and I actually really liked it! She made me feel so pretty and so confident! And after trying on a number of dresses I felt even more validated in purchasing the first one! It was so effortless on my part because Mesita really knows what she is doing!! She was so great at anticipating what I would like and helping me pick out a veil and suggesting ideas for accessories! I just feel like a million bucks, even still today, after my experience with her and her store! I really cannot wait to wear my dress again and I could not be more happy with my wedding dress shopping experience! THANK YOU IVORY BRIDAL!!!
ME
Melissa Barrada
These ladies are absolutely amazing! I went in with no idea what my dream dress was and wasnt sure what I wanted. My bridal consultant was with me every minute of my consultation, something I didnt expect because when I went to Davids bridal I was on my own and had no help getting into dresses, even with a bridal consultant. But anyways, I was a little thrown back at first about having the consultant with me during my entire appointment, even helping me get into the dresses she helped me pick. I hate that I cannot remember her name, but she was so patient with me! She made sure that the dress I liked was a perfect 10! With her and Mesitas help I found my dress! The one where you get the feels and cry and laugh and have that moment. We were all crying! Super odd- my mom was on FaceTime the whole time bc she wasnt in Atlanta but the ivory bridal ladies didnt mind at all. They were clear in managing my expectations as to when I should receive my dress (I moved during this time and would need it shipped to my new state, which made me kind of nervous having my dress in Atlanta and living in NYC). Each step of the way they were awesome and professional! They even gifted me a treat for the day of for my patience (my belt was on back order). I cannot say enough about Mesita and her team. I am so happy I chose them for my wedding gown.
OL
Olivia Nicole
We went to the store just this past weekend, the owner was in, she was pretty rude before even coming, she told us we need a appointment and the website clearly says Walk ins available.... Next we get there and decide ok if she is busy we wont talk to her , we will just look around. We get there no one is there. She acted like she was so booked . Next, We told her our budget and she mentioned she had nothing in the store in that budget, so basically she couldnt help us, but failed to mention the 40-70% off sale coming up, which we knew of. Moving on we saw a beautiful dress that was really small, instead of giving us a good answer about how to try the dress on or a suggestion to purchase, she says, I just wouldnt get this gown. REALLY. We are black, the owner is black, and my best friend has a $1500 gift card to Davids bridal but instead of patronizing them, she sincerely wanted to patronize a black owned business. Like we were excited and happy to go and patronize. But this was our experience.
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Leslie Herzog
I had such an incredible visit to Ivory. The whole experience was fantastic. This was my third dress shopping experience as a new bride and by far the best. Mesita was attentive, fun, helpful and knowledgeable. The gowns were spectacular! Other places I went to had torn up and stained samples and inattentive service. These gowns were high quality, flattering and affordable. I will definitely recommend Ivory Atlanta to any plus size brides who dont want to skimp on style or designs!
LA
Laneatra Holt
Today was a great Day at Ivory Bridal & events.Mesita was wonderful i didnt have appointment and just so happens someone rescheduled their appointment!When i arrived it had such a warm and professional atmosphere, I spoke with Mesita and told her my budget and style and she did her magic!!I just wanted her to know that i had the best last minute appointment ever!Lol oh and I said Yes to my Dress Thank you!!!
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Tracy Rochon
BEST EXPERIENCE EVER! Mesita was amazing! Knew her materials, super helpful and encouraging, listened to me and my Bride tribe entourage! We tried on lots of different styles in a short span of time but it was exciting! The gowns were BEAUTIFUL! if youre questioning whether or not to go visit...do yourself a favor and place an online appointment NOW!!!! LIKE RIGHT NOW!!!! THANK YOU AGAIN MESITA!