Category: | Car Dealer |
Address: | 6333 N Dale Mabry Hwy, Tampa, FL 33614, USA |
Phone: | +1 813-253-2924 |
Site: | carsalestampa.com |
Rating: | 3.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
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Royce Symister
I normally do not write reviews for companies because majority of the time i am always token care of. My name is Careca which i am sure Xpress auto Mall knows pretty well since i come every month because of broken promises the Manger tells me. The first time i bought my car from them i was truly happy because i found the car i had been looking for with sufficient Power Infiniti G35 coupe. The great words from Mr Tirso the manager this car is in excellent shape and drives smooth. The first red flag was when we got the keys to drive the car it didnt start, but he said it has been sitting, so all we need was a jump. Eventually driving i tried to get the radio to start, well guess what it doesnt. Come to find out there is a recall he said and he will replace with a after market one. there were very much more red flags with the sunroof not opening, no alarm system , MY TRUNK DID NOT OPEN FOR 3 MONTHS. NO air filter since the beginning of my purchase. MY front and back shocks were ALL CRACKED i have pictures also, my spark plugs were burnt out and my car sometimes does not past 40 mph and it sounds as though my engine stalls. They know i am very respectful and i never once raised my voice or took it up a higher chain. Just know i very much am now, i have a very busy schedule so they will brush me off as though they are too busy with no customers in the store. I must say for my inconvenience they painted my car lights black and painted over my top roof a black to cover the dent thats up there. My trunk which couldnt open was because i had no alarm system, after going back for months they finally had time to put in a cheaper viper system than it had prior. Just know this EVERYONE me being in love of the speed of my Vehicle blinded me from seeing how truly this place operates with 1. customer service 2. promises 3.reliabitly. DO NOT I REPEAT DO NOT buy from them. thank you for your good customer service the day i purchased my vehicle and thank you for your lies and the 6 months i have had my car now. I wont forget your last words you said " i will no longer put any more money into this vehicle" Tirso i am the one who put in $1500 in my vehicle to make sure it stays alive on the road not you. All you did was a partial paint job because you felt bad for me. Everyone will know how corrupt this place is i Promise. ALSO i found out why the car has been acting up, thats because it has been hit from the back, which the car fax you printed for me did not show, the reason for that is because you gave me a different one, your company will be EXPOSED and the proper legal services will be notified. I contacted you about this accident Via text and still no answer. DO NOT BUY FROM XPRESS AUTO MALL
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Jon Rosado
I have brought my fathers car to this shop and had a great first expirence which is why I brought my own vehicle in to have a caliper replaced. I dropped the car off at 9am Friday morning, didnt receive any calls throughout the day on the status of the car; I get back to the shop at 3:45pm to be advised no one has looked at my vehicle at all and they wanted me to leave the car over the weekend, I explained that Im in the process of moving and looking for houses and cannot be without a car the manager tells me not to worry about it hell have the mechanic work on the car. 5 oclock rolls around and Im told the caliper has been replaced but there are other issues and if I wanted I could drive the car home for the weekend and bring it back to have more work done... I get in the car which has the emergency brake on and out the car into reverse with my foot on the brake and the car rolls backwards almost hitting one of the cars parked in the lot... I had no brakes at all. After the shop had my car for 5 more days they advise the cost of the repair would be upwards of $1,700 and advised one of the parts would cost $1,300. Every time I called to get an update I was placed on hold and no one ever came on the line. The day I picked up my car I called from outside the shop and watched the employee put me on hold and placed the phone on the counter and walked away without saying anything to anyone. I had the car towed to another mechanic to be advised I was charged $170 dollars for a $40 part the crake lines were never bled and the master cylinder was the only thing that needed to be replaced. I will never bring my vehicle or suggest anyone go to this shop ever again
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Yano Pelaez
BEWARE THIS COMPANY DON,T PAY WHAT THEY SELL TO THE VENDORS, SO THERE IS NOT WARRANTY ON WHAT YOU BUY FROM THEM. BAD BUSINESS BEWARE. حذار هذا دون الشركة، ودفع تي ما يبيعونها إلى البائعين، حيث لا يوجد الضمان على ما تشتري منها. حذار الأعمال السيئة. HÃY CẨN THẬN NÀY CÔNG TY DON, T PHẢI TRẢ NHỮNG GÌ HỌ BÁN CHO CÁC NHÀ CUNG CẤP, NHƯ VẬY KHÔNG CÓ BẢO HÀNH TRÊN NHỮNG GÌ BẠN MUA TỪ HỌ. KINH DOANH XẤU HÃY CẨN THẬN. CUIDADO CON ESTA EMPRESA DON, T PAGO LO QUE VENDEN A LOS VENDEDORES, ASÍ QUE NO HAY GARANTÍA EN LO QUE USTED COMPRA DE ELLOS. CUIDADO CON EL MAL NEGOCIO
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VINCE Mendez
I came in to replace my wheels and tires after hitting a curb pretty hard. Before they handed me my keys when I picked up my car they told me the tires and wheels were replaced brand new and that they also balanced and did an alignment. That clearly wasnt the case when I started driving my car, I couldnt drive past 40 mph without the steering wheel shaking violently. I came back and all they did was another balancing. I came back a third time and they finally did an alignment after I requested it. It turns out they never did an alignment and they lied to me. I even had to pay to get that alignment done after already paying almost $700. These people are very dishonest and untrustworthy, one of the mechanics even acted as if he didnt speak english in order to not communicate with me.DO NOT COME HERE FOR ANYTHING.
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Waywardsonjeep
Asked to test drive a vehicle I was interested in. The salesman said I couldnt drive the vehicle until I completed a credit application in case I didnt qualify. If he knew how much I earn annually he would probably soil his pants. I saw a number of vehicles with spray painted rocker panels, when I pointed out the clearcoat overspray on one vehicle he started telling me about how good the tires were (the clearcoat looked like tree sap excreting from the door of the tundra) another vehicle with 28" wheels was literally sitting on the front rim with a complete flat, there was a Jeep Wrangler with the carpet torn out and the hands free mic wiring hanging from the windshield bezel... I wouldnt buy a vehicle for my worst enemy from this place.
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Katrina Hamby
I was looking at Cadillac Aviator that I was quoted $5,500 out the door cash or Finance. Told I could put 1000 down they would match it 500 down they would include a warranty at additional cost and wrap it up in the financing but when I got there Frank kept playing with the numbers. He ended up having the Thousand down his matching 500 and I still owed $5,197 to be financed and he would not include the warranty or Gap. Very dishonest Place everybody should check their financing agreements he is not honest about the amount that you pay for a vehicle. I deal with Finance all the time and at the bottom of page it should show the balance you owe before interest.