Category: | Desktop Publishing Service |
Address: | 2300 Old Lake Mary Rd, Sanford, FL 32771, USA |
Phone: | +1 407-302-9147 |
Site: | cpponline.com |
Rating: | 4.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
JA
Jamie L
I’m going to keep this short and sour. I reached out to you folks well over a year ago and failed to pull the trigger on launching my line for a variety of reasons. And while I’m novice at best to the industry and know very little about bleeds, I specifically asked what size I needed to make my files with a bleed in mind. I was told 5*7 and nothing more. So whether you folks had/have a preconceived notion that your clients know how to make files to appease your needs in order to accomplish a task…or I was just given inaccurate information, neither here nor there. And since I did all my files 5*7 with no bleed, I inquired several times about the bleed in order to gain a better understanding of exactly what was needed. So, I made the files bigger opposed to adding an actual bleed via the software which made for a third round of having to revise my files. Only to run into issues with sending them over via email, to have emails ignored…to finally land in the same chapter…only to get the run around, with more miscommunications, a complete and total lack of respect with your inability to keep open communication. It is now into week four and I have yet to hear from you folks. And quite frankly I don’t know who you think you’re dealing with because I may be a lot of things but you folks are clearly incompetent. To not have your client’s best interest at heart, to put me on the back burner like I’m irrelevant and you think that I’m stupid enough to let you profit off of me; not only are your actions professionally unbecoming, I have no desire to do business with you from this point on. I only hope that you can take my constructive validity and grow from it, if not, that’s your own stupidity. As it’s not when it’s convenient for you, it’s when it’s convenient for your clients. I was told 3 business days once the proofs were approved and perhaps you folks had/have good intentions but at this point it really doesn’t matter because the bottom line is; I NEED my greeting cards, and I need to find a print shop that better suits my NEEDS. Granted I realize we don’t live in Utopia and while I’m patient, understanding and fairly flexible…I’m sure you’re more concerned with your bigger clients than a $1,000.00 project. Anyhow, I’ve got to go now and start all over again so thank for, well, nothing but a headache. All the best, Jamie LaBree
BR
brandoguitars
Creative Printing in Sanford, FL is the BEST! We have used dozens of printers over the past 15 years but these guys by far blow everyone else away. The staff at Creative always gets back to us right away with quotes that are so shockingly affordable that I usually call them back just to make sure its correct. Not only is the pricing extremely fair, the customer service and turnaround completes the package. Every time we use Creative for a job I can be rest assured that everything will go smooth and the project will be done when promised, in fact, most of our jobs have been done ahead of schedule. I highly recommend Creative Printing, they ROCK!
LO
Lori Bosse
Every year since 2003, we have used Creative Printing to publish our WCHE annual Yearbook. We started out with an 80 page yearbook, but because of the ease of creating pages, and editing it has grown each year. Each step of the way, the staff helped us create better pages and offered suggestions in the editing process. We are now up to 175 pages and the finished product is OUTSTANDING!!!! The yearbook has remained affordable for families the entire time. I am happy to recommend them to family and friends.
TR
Traci Michaud
We recently had a family calendar printed, highlighting each familys photos over 12 months. We have quite a large, extended family, and the layout, Im sure, was a challenge. I cant believe how wonderful it is!! It is definitely a keepsake for our family! Thank you to Creative Printing & Publishing for the high quality, professional AND personal touches that you made to our calendar! It was better than we couldve imagined:) We will continue doing this every year!
NA
Nancy Medvin
I had a great experience with Creative Printing and Publishing. The project I had was fairly complex, and my turnaround time was very tight. CPP did an amazing job! The quality of the work was outstanding. Carlos and the customer service team made sure everything was perfect, and that my books were delivered right on time! I will definitely work with Creative Printing and Publishing again on future projects. Great job!
RO
Robert Cole
Creative Printing and Publishing helped me do some direct mailings for my business. The staff was extremely helpful and took the time to educate me on the best way to maximize my marketing dollars. I’m confident that Creative Printing and Publishing helped me to get the most bang for my buck! I will definitely be using them in the future!
PE
Pete Alwinson
The owners and staff of Creative Printing & Publishing know what theyre doing, do incredibly high quality work, and are some of the most enjoyable people around to work with. They obviously love what they do and are their to serve the customer. Drive a little further if you have to work with Creative!
DA
Danielle G
I am a freelance graphic designer and I use Creative Printing and Publishing for all my printing needs. They are conveniently located off the 417, have fast turn arounds, and good customer service. They have great quality printers = great quality prints.
GL
Glenn Kramer
Our family used Creative Printing for our annual family calendar. It was simply amazing the work they provided, a masterpiece. Filled with pictures and all birth dates and anniversaries directly on the day they were applicable. Great job! Really great!
JE
Jeff Ashton
Weve been using Creative Printing for over 15 years and are very satisfied with their professionalism, the quality of their printing, and their employees have been very helpful throughout every step of the process. We consider them a great company!
JO
John Trybulec
My advertising agency, Tryad L.L.C. haas been using Creative Printing & Publishing for about 8 years. Other printers have contacted me, but I stay with Creative. Why? Best quailty, great people and fair pricing. Creative is excellent!
SA
Sabrina Beasley
Creative Printing and Publishing handles weekly printing for our church and much more. Great customer service! Friendly & professional staff. Awesome work! Love working with them!!!
DO
Doug Kaplan
Creative Printing has done a great job for my company Gravis Marketing; we have multiple clients we have referred to them. I would highly recommend doing business with them!
MA
Mary Kay Bachman
Our calendar project was met with professionalism, Lisa made sure all details were taken care. Would definitely use Creative Printing again.
KA
kathleen Roy
Orlando Printer and Direct Mail house. We recently printed our calendars for 2014 and the design and printing were outstanding
JO
John Rosal
horrible service way overpriced. Would not recommend this company.