Category: | Department Store |
Address: | 5519 S Williamson Blvd, Port Orange, FL 32128, USA |
Phone: | +1 386-304-3901 |
Site: | belk.com |
Rating: | 4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 9AM–9PM 11AM–6PM |
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Beth Stephenson
Impossible getting customer service. I was enticed into getting the Belk credit card by an associate when I originally was paying in cash. He said, "just buy it and get 20% off with the Belk credit card" and " you can pay it off in cash right now." SO, based on that enticement, I got the card and paid cash on the spot. I was feeling good about it, until I got the Belk bill. The cashier stole my cash and I received a bill. I thought, No Problem, I have my receipt. All receipts were in my little credit pamphlet except for the cash receipt. So, now I am hoping that the store has some method of seeing me paying cash on their security cameras... The automated phone system is very difficult and doesnt allow me to actually speak with a representative. Also, when calling the store phone number that is on my receipt, the line goes dead immediately. Really Really poor. However, it is a beautiful store with beautiful merchandise. Update! I went down to the store and spoke with a manager, who found my cash receipt and passed the buck immediately to the credit company called Synchrony. She said that there was nothing that she could do about it but give me a coupon (that can only be used with the Belk Card--HA!) However, she offered to call Synchrony for me and explain that she had my cash receipt. The rep at Synchrony was unable to help--at all! She said "mail that receipt in to us because that is the only way we can credit your account." Moral of the story: Belk cant credit your account if you pay them in cash. Be warned!!!
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Michael Stout
Lots of clothes to wade through to get some good stuff kind of hidden on the racks. Got my wife a very nice swim suit that was on clearance, top and bottom for less than $12. Reminds me of an Elder Bearman store.
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Shauna Aponte
Always excellent customer service! Best Department Store in the state of Florida.
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Lori Hathaway
Great service and store. Just couldnt find the right thing
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Tim Boring
Love Belk. Great selection.