Category: | Clothing Store |
Address: | 3205 Rolling Oaks Blvd, Kissimmee, FL 34747, USA |
Phone: | +1 407-465-1748 |
Site: | rossstores.com |
Rating: | 4 |
Working: | 8:30AM–1AM 8:30AM–1AM 8:30AM–1AM 8:30AM–1AM 8:30AM–1AM 8:30AM–1AM 8:30AM–12:30AM |
IA
Ian Russell
I was recently at this store at 10pm. Prior to entering I saw that the door said that it was open until 10:30. At about 10:10, the employees dimmed the lights and made an announcement to bring all purchases to the cash register. My mom went to the back at this point with a few items she wanted to try on. The employee at the dressing room said that she believed they were closed to which my Mom replied that they are open until 10:30. I went back to help her and while she finished putting things back on the hangers I took an item that she wanted to purchase up to the front. When I went to the front, my Dad and boyfriend were already standing by the doors in the front. I had to usher by Dad over to pay for the items. The employee at the register told me that I needed to come up to purchase the items and I told her I had to wait for my Dad. Other employees were standing to the side talking about someone that was trying to go home early (at 10:30). When we got outside, I double checked the times on the door, which definitely said closing 10:30pm. I asked my boyfriend why he was standing at the front and he said that at 10:15 an employee said that he needed to come to the front of the store because they were closed. We were the last guests out of the store at 10:24. As a supervisor for a company known for guest service, I was appalled by this visit. Not only were the employees rude and more concerned with their own plans instead of guest service, pushing guests out of the door negatively effects business from a financial standpoint. Had we been allowed to stay longer, I feel certain that we would have purchased more than one item, and we almost didnt buy that item due to how we were treated. This is the first Ross that I have had a terrible experience with and strongly hope it will not happen again in the future.
KB
KB Adams
I was excited to go into Ross for my first time since I love TJ Maxx so much. Not sure if it was just this location or if all of them are like this, but I will not be back. Only one person could fit through each aisle way. I felt like a tornado had just destroyed the whole place. They have extremely tall clothes racks which made the already small aisles feel even more conjested. When it was time to checkout, we waited in line forever because there was only one cashier open. A girl waved me over to the return and exchange line. This was nice because I assumed she was going to check me out. Guess I was wrong. The lady did not greet me, just continued to do her own thing for the next five minutes. After waiting, finally she checked me out. She was not friendly and rushed me out after I paid. I will stick to TJ Maxx, which is much more clean and has a friendlier staff.
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Angela Intra
Precios bajos y variedad de prendas y calzado. Si vas en busca de ropa, anda con tiempo ya que hay mucha variedad para buscar. Realmente se puede conseguir ropa de grandes marcas por unos cuantos dólares.
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Jackie Wade
Ive been coming to this Ross ever since it opened so I know it can get busy and hectic, but today was horrible. Whoever decided to rearrange the womens clothing to be stacked racks must not be thinking about what customers will want. Its a huge disorganized mess that is almost impossible to navigate due to the very narrow aisles. Rethink your design or I just may never spend another minute in this store.
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Rebecca Seiber
This was one of the better Rosss I have been in in quite some time. Most have the VAST openness of space and you look around wondering..."Where are the items?"..."Why all this emptiness?". Well, not here. They had plenty to choose from and this one was almost as good as the one in Vegas. Except the one in Vegas was way more disorganized. This one in Orlando was in order. Great job folks!
RO
Rosa Munguba Bezerra
A Ross é uma ponta de estoque de marcas perfeita para quem procura mercadorias de qualidade com preço baixo e gosta de garimpar. Essa loja é organizada, grande, e com ótimo atendimento.
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Bruno Sartori
Loja outlet. Marcas famosas como levis , adidas , nike , quicksilver, etc. Entretanto é necessário garimpar as roupas. Vá com calma. Compensa muito pelo preço.
MA
Mauricio Corral
El PARAÍSO PARA EL COMPRADOR que caza oportunidades !!! Tienen precios rebajados al granel, toda su mercadería de muy buena calidad, todo es bastante económico.
JU
julian lopez
De los mejores sitios para ir de compras...precios económicos...paciencia ..pues para encontrar algo bueno.hay que revisar mucho..parada obligada en USA
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Douglas Ribas
A Ross sempre é uma ótima opção para compras baratas. Você precisa de tempo e disposição para vasculhas os vários corredores, mas sempre vale a pena
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Gina Zelaya
Lugar para comprar ropa de buena calidad a un bajo precio. La atención en el área de probadores es excelente. Las cajeras atendieron muy rápido.
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Eliana Roncon Predomo
Você só precisa ter tempo, dá para encontrar ótimas roupas, malas, enfeites, utensílios de cozinha e muito mais com preços super baixos.
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Ej Jackson
Horrible customer service, long wait time for checkout. Had group of 8 family members with over $60 purchases a piece, was told to switch lines for faster service ,then register closed in front of them and told to get in another line after have waited over 20 minutes. Left all items .
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Liz Bárbara
Vale a pena demais passar por aqui! Bolsas sapatos e roupas por um preço espetacular! Só ter paciência e gostar de garimpar!
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Luis Paulo
Tem roupas de marca por um bom preço. A organização e o design da loja poderiam ser melhorados para torná-la mais atraente.
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Albert Beck
Im annoyed they no longer let you try on dress shirts, yes I know my neck and chest measurements by heart, but sizes and feel vary by designer. On top of that, this location is understaffed, has poorer selection and higher prices than other Rosses in central Florida.
G?
Gürçay Alkan
Çok beğendim. Ünlü markaların ürünlerini çok ucuza alabileceğiniz bir yer. Fiyatlar çoğu outletten daha iyi.
EL
Elder Rios
Roupa de marca bem barato eh aqui! O problema é só encontrar a roupa certa no meio daquele turbilhão de peças.
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WAGNER SILVA
Estilo TJ Maxx. Uma loja de ponta de estoque e deslacrados. Mas os preços ultimamente tem ficado proximo aos Outlets.
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Lilynenita
Muy buenos precios, pero muy desordenado todo. He estado en unas un poco más ordenadas. Así hasta flojera da.
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elisete damaceno
Um dos melhores lugares para comprar em Orlando. Para quem gosta de gastar pouco como eu, é tudo de bom.
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Matías Visintin
me traje la mitad de la tienda cuando fui, buscando se encuentran cosas muy buenas, de marca y tarifas increibles
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Telma Strauss
Local muito bom para compra de roupas e acessórios desde que você tenha paciência para garimpar peças.
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Ron Campos
Good amount of clothing to choose from, but the service their is below average. There were customers cutting in long lines, but when this was brought to a few of thr cashiers attentions, they just shrugged it off as a usual thing.
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Alberto Eng
Fui em cinco lojas da Ross em Orlando esta foi a primeira....recomendo!!!! preço variedade....
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Gina Mendez
Buen lugar para compra ropa, zapatos y artículos de casa de buena calidad a un precio reducido.
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joe voll
Competitive prices. But WAY to much stuff in store. If you are a larger person you will have a tough time walking through the isles. Extremely busy store due to all the vacationers flock to the stores when in town.