Category: | Pet Groomer |
Address: | 6905 W Broward Blvd, Plantation, FL 33317, USA |
Phone: | +1 954-587-0690 |
Site: | prettypoodlesandpets.com |
Rating: | 4.6 |
Working: | Closed 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Kristina Tineo
WORST EXPERIENCE EVER!! Not sure why I made appointment if my dog doesn’t get seen until 4 HOURS LATER!!!! My first and last time I take my dog to Pretty Poodles and Pet. I just moved into the area and I had scheduled an appointment at 9:30AM. When I dropped off my dog I was told it would take 3 hours for them to groom her. It was 1:50PM and nobody had called me to update the status on my dog nor that was it going to take longer than expected. I called to check in and was told that they’re a little busy and my dog will be seen SOON!!!!! My dog has been sitting there for 4 close to 5 hours!! It takes about 5 HOURS to groom a 7lb dog??? REALLY? Thats ridiculous!! After I made an appointment for 9:30 AM?? WAIT IT GETS BETTER!!!!! Not only has my dog been sitting there for HOURS!!! When I called in I guess they started working on her. They called me 20mins later saying that they showered my dog and their trying to make an attempt to groom her but they can’t because she’s snapping at the groomer. They refused to groom her and charged me $25.00 for showering her! My dog has been sitting there FOR HOURS and NOW you want to tell me you can’t groom her??? After this whole inconvenience of my dog waiting there for hours no communication with the customer they couldn’t waive the charge for the shower?? WASTE OF TIME AND MONEY!!!! I own 2 other dogs and I will NOT take them to Pretty Poodles and Pet!!
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Sharon Thomas
I dont know how everyone else had such a magical experience -- I must be the only exception, I guess! Today was my first and last time here. I had a scheduled appointment for 10am. I dropped my Nino off at 9:55am and was told he would be ready in a few hours. Nearing 2pm after still not hearing back and wondering if I should go home to wait versus killing time with errands, I called to check in and was told that he wouldnt be ready until 4pm. 4pm??? 6 hours to groom a 6lb maltese poodle mix??? I showed up to the salon half an hour later and its a good thing I did. Guess what? Nino hadnt been touched!!!! He was every bit as shaggy and dirty as I dropped him off 4 hours prior. The gentleman up front told me they were short a groomer but then why not communicate that to me when I dropped him off or when I called to check in? The way Nino dove into his water bowl when we got home, I know he sat there in the salons crate the entire 6 hours untouched with no food or water. If nothing else, I should have received the courtesy of being notified -- no one expects to take 6 hours to groom a 6lb dog, with no explanation no less. Thats ridiculous and more than Im disappointed in this business is that Im disappointed that my dog was subjected to it; I thought I was leaving him with people I could trust. Again, maybe Im the only exception but this place was NOT a good experience at all. Proceed with caution.
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Atachey Lourenco
Love Pretty Poodles! Cant say how happy I am to have found this place! :) after going to so many different groomers over the past 5 years I have to say this is one of the best places Ive found! The atmosphere is so welcoming and the staff really knows their stuff! I would highly recommend this place to anyone whos looking for a place thats caring, knowledgeable, and all about customer service ! The first time you go there wont be youre last, trust me! Thanks pretty poodles for making me my baby(dog) look and feel great! :)
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Jean Michaels
This place is amazing. My dog looked like complete trash before I came into this place 6 years ago. They slayed my dogs hair. They made me so happy. My dog was comfortable and very happy. I can bring my dog in any state of mess and my dog leaves brand new. I highly recommend this place. Very satisfying experience. Great customer service. So far in 6 years havent had a problem with them and I highly doubt Ill ever have one. Thank you Pretty Poodles and Pets from my Shih Tzu, Lulu, and myself we love you.
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cristina arguelles
Great experience, i went to this place, thinking , ohh another bad experience. With my dog, i was very surprised, the service was excellent, that day i even took my dog to a party of how pretty she was , well groom, and clean, thank you, Pretty. Poppies, you. Are the best........I really recommend..
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Jasmine Wells
The staff is amazing!! The only place I will take my dogs to get groomed. They do such a great job and my dogs always look brand new when I pick them up! Thank you guys for being such a great business..... Friendly and professional. I wish every groomer could be like you guys!!!
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Monica Horta
Very clean and professional, my dog looked amazing when I picked him up after grooming. I have a Mini Schnauzer and he felt very comfortable and right at home at Pretty Poodles and Pets. The staff was very nice and sweet I will definitely stick with them for a long time.
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joanna salas
5 stars!!! They always do such a great job with my big baby (American Bulldog - Rottweiler mix). This grooming shop is the best in Broward! I love that they are family owned and they know me and my dog by first name. That personal touch and friendly service is amazing!
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Michael Tola
Ive been taking my dogs to Pretty Poodles and Pets for years now. Always impressed with the quality of work that is done as well as the friendly customer service. I highly recommended this place for anybody that loves their pets!
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Rodney Mack
I found this place thru a friend and I absolutely love it there. They took such good care of me and my baby Rex. The staff was friendly and helpful. Ive only been there once, but I will definitely be back.
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Angela Perez
Great place with affordable prices. My wife and I took our husky for a bath and we were impressed with the outcome. Great customer service with unbeatable prices, we highly recommend this place.
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curtis riddick
I was truly impressed being a K-9 Officer and seeing how they treat each dog like its their dog it makes you feel good to know that your dog is in good hands when you leave them there
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Diego Echeverria
Pretty Poodles is the best groomer I have ever taken my dog to. They are very caring, sweet and do a great job every time. Id recommend it to anyone who loves their pet(s)
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Jessica Maldonado
Super cute salon. Took my 10 month puppy for his first hair cut. They were so good and professional. My puppy came out looking so cute. Im very happy with their work.
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Kendley Lorfils
Been going there since I was 19yrs old and I am 31yrs of age now. I will never take my pets somewhere else. Best place to take your dog or cats for grooming.
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Javier Garcia
Went for the first time last week. My shih-tzu came out pretty and it didnt spend the entire day the salon. Its a win win for us. I recommend this place.
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David Leiva
I have Australian Shephard and brought it over ... you guys are amazing. Thank you so much for the amazing service and for making my dog feel welcome.
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Larry & Karen Life Laughs & Love
My Spanky has been going there for years...everyone is friendly very professional and Spanky feels at home...Thank You for great service...Spanky Lee
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Daisy Maestre
Been taking my shih tzu and Pomeranian here for years! Always great service and friendly staff! highly recommended. Prices are also reasonable!