Toys"R"Us

Category:	Toy Store
Address:	3195 PGA Boulevard, Palm Beach Gardens, FL 33410, USA
Phone:	+1 561-624-8905
Site:	stores.toysrus.com
Rating:	3.7
Working:	10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM

Location

Photos 100

Reviews 35

Jeff Cappelletti

This store needs to be taken out of its misery. Like an old trusty pet we loved at one time, when they suffer, they need to be put down. Same for the Toys R Us on PGA blvd. I went to this store at 1PM during the Christmas season. The store was eerily empty (I guess everyone else was smarter than me). I needed a few gifts for a Toys for Tots party. The store was disheveled and one the toys I focused on was opened. There was no hired help in the store other than a few cranky cashiers. I finally found a nice lady at the other end of the store who could not help me (not sure why) and she said they were short staffed and lots of workers were calling in "sick". She said "sick" with parentheses on her hands. Of the few workers there, they seemed annoyed to be working there. Save yourself time and aggravation. Go to Wal Mart. Wal Mart prices are better and you already have low expectations when you go to a Wal Mart so you are not disappointed.

EC Dunn

Were new to the area, and I had been advised by some of my neighbors that this is a terrible Toys R Us, that the store is dirty and cashiers are extremely slow. However its convenient to where I now live and I only had to pick up one item, so I thought Id give it a try. Boy, were my neighbors right! Horrible experience!!! Hardly any customers there, filthy and disorganized, and after waiting over 10 mins to get rung out (mind you, there was only 1 person ahead of me), I ended up walking out without the toy. If theyd clean the place and add self check-outs to compensate for their very slow cashiers, it would be a huge improvement! Youre much better off going another exit down to Target (it may be a longer drive, but the time you save from waiting in line at Toys R Us will be well worth the little extra drive).

Menarin Alaistrail

Never preorder anything from this store. Not only do they not keep track of their preorder bundles, they also give the bundles away to people who ask for the bonus despite not having bought the preorder. Very unprofessional and inept at resolving conflict. Got ran around three times. Also will tell you your shipment is there and when you go in person, they will tell you it hasnt arrived because they are too lazy to pull it from the back. Have complained to corporate about it, but they dont care either. Ridiculous. Truly youre better off shopping at target or walmart

Karen Gee

They have toys, or versions of a toy, that you cant find elsewhere. Their sales can be good. I checked a price and Amazon was double the price that Toys R Us was asking for the same item. That doesnt happen all the time, so its good to check before you buy.

WALTER MILLER

Tried to get a toy for my nephew and I kept asking for a specific toy and the employee on the floor did not know what it was.When I looked it up on the internet there it was. He was very nice but I could tell he was new and needed a little more training.

Justin Brown

Worst experience EVER!!! Literally just waited for over 30 mins in the customer service line and Amelia the attendant working at the time had to have asked me 10 times to hold on and give her a second. All of this with a 3 & 4 year old running wild

JACKIE LAVOIE

Terrible. How is it that every other Toys r us and babies r us takes competitor coupons but this one doesnt?!??!! Dont waste your time at this sh*thole, go to the one in Royal Palm - cleaner, nicer people and wayyy more selection.

Brian Hills

Toys "R" Us is a great toy store for kids and adults! This is a pretty large store, although the location is a little hidden from the road. There is a big selection of toys here, great variety.

Allan Bruckheim

Large selection of toys of all kinds. From small dolls to large bikes , a wide variety of games, plus books are here to look at and take home with you.

Katie Lynn

They are kinda of lack clothes in that department witch is sad!! But toys the boys get so excited for the toys

Andy Bhojak

Great place to shop but hard to find staff for help. Also, the store is hidden behind palm trees.

Future Gorilla

Wow this place is a great toy store.. Somethings are a little pricey... Bit great quality toys

A Private User

This Store is not professional and a the customer service is horrible!!!

Rose Sanders

WE LOVED TED,OUR CASHIER. FUN PLACE TO SHOP. TED MADE IT MORE FUN

Laura Jean Morse

Lots of toy options. Not as much baby stuff as they used to have.