Category: | Pet Supply Store |
Address: | 5325 US-19, New Port Richey, FL 34652, USA |
Phone: | +1 727-848-1775 |
Site: | petsupermarket.com |
Rating: | 4.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Josh Walztoni
We definitely will not be visiting this store again. We paid $50 for a hamster cage. When we got home and opened the box, one of the latches were broken. We took it back and exchanged it for the same one. When we got home, we opened the box, and go figure the EXACT same latch is broken. At this point we were pretty frustrated, so we called the store and spoke to the manager Dru. She refused to refund our money because we had already made 1 exchange. In fact, she did everything but come out and say it was directly our fault the latches were broke. A direct quote from the conversation is "It is very uncommon for the same thing to be broken in 2 cages. Now Im not saying anything, but it is very uncommon. Because youve already made an exchange we can not refund your purchase." Definitely will not be returning!
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AR DM
So I have a three legged corgi who is a bit of an IG star. When I go here Im always filming and taking pictures with my pup for his account. Im sure the people that work there think Im insane, but they never say so. lol They always smile and greet you when you walk in, offer to help you find products, or leave you to debate over stuff in your own if you wish. The selection is really good and I always end up having the issue of debating over options. I enjoy shopping here and its become the only pet store I go to because of the location and enjoyable experience.
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MIchael Rivell
I seen the open. Sign was off from 19 five mins before closeing, stopped any way and stared at two empowers through locked doors while the clocked changed from 6:57 to 7:03. I got a few glances from an employee who was filling the flyers right inside the door and a woman at the register, I see they really appreciate my business and didnt even care enough to come to the door and talk to me.
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Lisa Howard
Theyre a little bit pricey. But, for what I get, its usually worth it. The staff could be educated a little bit better about the exotic pets that people buy. They almost sent a guinea pig home with SEEDS to eat, when they CLEARLY had guinea pig food on their shelves. Thank goodness that I was there to repair and teach that employee what these adorable animals eat!!!!
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A Private User
I have been shopping here for 5 years, and it even beats PetSmart for me now. The manager is great, and all of the employees are nice and helpful. If they dont know an answer, they will help me look for it. They have Pet Shot clinics regularly, and truly love animals.
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John&danielle Mara
Weve been you going to this store for the past 6 mons. and love it the prices arent to bad and the employees are always helpful and have smiles on theyre faces. Convenient location as well.
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Danielle Bickmann
Great prices, selection & great staff! Had a question about a brand & before I could ask, an employee approached me to see if he could help me in any way. Would definitely recommend!
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brandystoy
The people at this Pet Supermarket are so nice and helpful that I have a very hard time believing any story about them closing early and ignoring customers at the front door.
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noreen ottomanelli
Jay always helps me .He does everything with such a kind heart. I have never written a review before but this young man good over and beyond.
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Theresa Zackary
Great store, the people who work there are so friendly and helpful! The products and prices cant be beat! Keep being awesome!
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C LK
The store is clean, bright, and well organized. The staff always greet you and offer knowledgeable assistance.
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Lawrence Braun
This is the only place that I go. The prices are great as well as the staff. They are very helpful
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Patrick
Staff is great. They are all very friendly and knowledgeable. Store is very clean. Decent prices.
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Karina Marin
I love it Grooming services .......great!!! Employees around store ..... Dont offer help
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Beverly Dunkle
Very personable to the public. Very knowledgeable. I buy all my pet stuff here.
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Josh Stewart
Prices are a little high but they carry a fairly wide range of products.
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DeeDee Jakeman
Always helpful, nice, great selection, and competitive prices
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LAVERNA TERRILL
They almost have everything Im looking for all the time
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Dianne Hayden
Nice pet store. Good selection and helpful employees.
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Johann Scheving
Good selection of pet food. Little pricey
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Lisa Flores
New Clean store and good customer service!
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Amy Iovino
Always take our animals here
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Antonio Hernandez
Staff very helpful