Category: | Wine Store |
Address: | 5048 Airport Pulling Rd S, Naples, FL 34105, USA |
Phone: | +1 239-649-4979 |
Site: | totalwine.com |
Rating: | 4.4 |
Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–11PM 9AM–11PM 9AM–10PM |
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James Rice
All the guys in the aisles are great; very helpful and friendly. What I dont understand is why the women at the check out registers are not nice at all. Today was a typical experience for me. I bought 2 bottles of Veuve Clicquot Brut Champagne that was on sale. The man in the aisle was very nice and helpful, as they always are. There was only one bottle on the rack, so he got a case down and handed me my second bottle. He also suggested another champagne that he felt I would like, but there were none on the shelf. He started to get more from the back, but I said I would get it next time, as I go there regularly. When I got to the register, Chloey was helping the customer in front of me and the card reader was having trouble with the customers chip card. Chloey was not particularly nice, and did not apologize for the problem, even though it was the card readers fault, as the customer did insert his card properly. I handed her my coupon for the discount and she rang my purchase up. The bill was for the full amount, not the $4 off per bottle. She did not notice that, or was just ignoring it. I saw it on the bill and told her, so she corrected it. No "sorry" or "my mistake" or anything, almost like it was my fault. It has been my experience (and my wifes) that all the women on the registers are all similar, not very nice or friendly. I wonder if the management has a clue.
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Christopher Pfaff
In all fairness this review is about the beer section only. This is the second time Ive been to a Total Wine, the other being in Fort Myers. It looks like they have a large selection, but its nothing special and everything had old bottled on dates, IF they havent been scratched off! No one asks if you need help or is particularly friendly. The Jai Alai on the shelf was over 3 months old, how does that happen? If youre looking for good beer go elsewhere.
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Ricky Potts
I am SO glad there is a Total Wine & More here. Have only been in a few times now, but know I will be spending plenty of money inside these 4 walls. They have a GREAT selection of beer, including a lot of locals, and I am looking forward to trying some things I couldnt get in Arizona. Chances are I will be helping fund some salaries here. Cheers!
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Joseph Golian
Well like the name says Total Wine & More pretty extensive wine collection and they do special ordering had wine tasting classes and they have all sorts of Liquors 2 and they have a knowledgeable staff friendly the place is usually pretty busy
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Philip McHenry
My favorite spot to explore for new tasty brews! Cannot beat their selection, and for most items their price. Staff is knowledgeable without being pushy. Very friendly place to get some pointers when trying something new.
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Sam Nakhai
Best place to find Dolce Cilento Meloncello, Limoncello & Crema di Nocciole (Hazelnut Cream)
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Rachel Robb
The beer selection is pretty extensive, but they are still missing some of my favorites, like Ithaca Flower Power and Troegs . Love the mix and match options and the free tasting available Tuesday through Saturday
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Chad Brown
The staff is extremely rude and unwilling to aid customers in the simplest of tasks (such as retrieving a quality spirit from a locked cabinet). I will no longer frequent this or any other Total Wine.
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Barbara Shaw
Excellent selection and well informed staff. The knowledge of their staff is unique to similar stores and why Ill drive there and pass bye others because I know theyll help me with my selections.
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uwlover4u
I no longer shop here. Staff treats you like they are doing you a favor to help you. I dont care how big a selection they have, their attitude sucks.
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Derek d
The best place to get the vacation/party started! The manager put some cases of wine aside for me and was extremely helpful with recommendations
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Brew Sherpa
Fantastic selection of beer, very helpful and knowledgeable staff. The selection of wines and liquors seems copious also.
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Remy Bink
I am not much into alcohol, but if I was... wow, this place is sick - some serious options - bring your American Express
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C Rubel
Good selection of everything. Best prices and a helpful staff. Need 1 in Tallahassee......or Ocala
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Ernesto Bianco
Muy buenas ofertas y descuentos.
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U St
Great selection of beer wine and spirits,lots of great staff very friendly and knowledgeable ...
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Dale Cartwright
Its like Sams club... But its all alcohol.. and the staff knows what they are talking about...
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Birgit Pauli-Haack
Vast selection on wine, Champagner, Whiskys, Sake, beers and liquors from all over the World.
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Larry McArthur
Best beer, wine and spirits place I have ever seen! If u like spiced rum get the largo bay!
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Luz Preciado
Associates are very friendly, helpful and have knowledge of all types of liquor and wine.
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Dusty L
Amazing selection of wines and liquors! Easily my favorite store of the like in town!!
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Robert Meadus
Huge selection of spirits, wine, beer, and home bar selections. Best prices Naples.
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Amiee Mooney
Most informative and friendly employees. Extremely large and quality merchandise.
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Jeff Jones
I would say the best selection of beers in Naples. Wine is amazing as well.
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nathan worrell
Hard to beat combination of selection and prices under one roof.
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Justin Gilbert
Friendly, knowledgeable staff; great prices; huge selection
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Gerald Mauser
Whats not to like? Beer, wine, liquor its all here!
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COOLIO101 COOL
they have Boulevard beer from Kansas City the best.
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Leslie Kalk
Great selection, fair prices, good sales/coupons
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dana skelly
Amazing selection of wine, beer, and spirits.
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Jes Asche
Staff is very helpful and lots of variety!!
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Wade Martin
Eddie was very informative and helpful.
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Bob Wheeler
Great prices and good selection on kegs
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Leigh Watson
An awe inspiring selection of booze
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Juliana Silva
Good wine selection, helpful staff.
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Kégan English
The staff was extremely rude to me
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CJ Nervo
Huge selection. Awesome place
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Francisco Cedeno
Excellent Selection of Wine.
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Allen Richardson
Huge Selection! Great prices.
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Tim kortanek
Better deals than publix.
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Jay Murphy
Prompt personal service.
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Andrew S
This place is so huge!
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Lancebert Witter
Good liquor choices
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Kevin Petalos
Very helpful staff
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James Gann
Great place :)
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Susan Morrison
It was good.
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Vince Valintine
Great prices
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Kevin Moss
Wide variety