Category: | Pet Supply Store |
Address: | 2255 Pine Ridge Rd, Naples, FL 34109, USA |
Phone: | +1 239-598-9889 |
Site: | petsmart.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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lee taylor
terrible store, employees know nothing about the care of the animals they sell. when asked about a bichir (a fish featured on river monsters, they can grow to be over a foot in length and eat everything) they tell customers that it will do great in any tank, with any fish. disgusting. they keep a betta in a little 1 gallon bowl with one sharp plastic plant as an example of a great home for bettas. absolutely revolting, bettas are tropical fish that need 5+ gallons and heater and filter with soft plants that dont tear their delicate fins. never shopping here again, their care is awful and they dont know anything about the animals, but theyll answer like they do just to sell them. goodbye.
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Mary Ann Eckman
I wish I could give the grooming department 0 stars. I took my 3 month Italian greyhound to get her nails trimmed. They first put her in a restraint that was too loose so she squirmed (because she is a puppy) and almost fell off the table twice, if that wasnt enough the woman cutting her nails turned her back while my dog almost fell off the table again. She also cut one of the nails too close and she left bleeding. They started to file them and I just told her to give my dog back. Will NEVER be going back. Careless and neglectful service in my opinion.
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Angela Mcpherson
Went this afternoon , this pet smart experience was great!!! All the employees were so friendly and helpful from the bull buffalo guy(who went completely out of his way to get me help!!) to the cashier!! I signed my pup up for training with Ken whom I must say was very very knowledgeable and confident he could help us with her behavior issues!! I walked out saying to my husband how nice and welcoming Everyone was!! Im looking forward to starting classes soon!!! Thank you for such a great experience pet smart!!
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Remy Bink
Compare prices with Publix especially on Temptations which are $1.75, right now buy 1 get 1, and walmart always at $1.50 - Petsmart does not match prices. I found a product Petsmart sells for $23 that Amazon sells for $14 free delivery with Prime. Some things in this store may be okay, but overall they are high priced which baffles me how a store that buys in bulk fails to pass the savings to us the consumers. Very disappointed. They refuse to match online prices which means their business model is poor.
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Alexandra Sizemore
Helpful staff, great grooming services and are mid priced and the Banfield vet are good and have longer hours and are open weekends . Only criticism I have is that they charge extra at the grooming on Thursday Friday and Saturday and Sunday , they call it the weekend surcharge. Last time I checked the weekend should only be Saturday and sunday. Otherwise I would give it 5 stars.
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rich anderson
This message is for Krystal Koehler, the salon manager at store #324. Our dogs name is Margaret. She has received OUTSTANDING grooming and general care from Pam, one of your groomers. She is an outstanding employee and we appreciate her obvious care for our little dog. Rich Anderson
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Leo Mendoza
Me gustó en la manera que te ayudan a conseguir lo que deseas es un lugar perfecto para conseguir una mascota
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Mireya Benitez
Precios de acceso a cualquier economía, muy buen trato.
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Anna Yeager
Like a ghost town. Went in, couldnt find what i needed nor did anypne really offer to help. Cashier was odd, little barky with directions
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Fernando Martinez
Great staff at both the store and Banfield. I have been taking my puppy there for a couple of years already. Clean and fun staff.
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John Ludwig
Fair prices & some of the employees are free entertainment. My strange face making dog likes the Authority food
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Steve Waterbury
Great selection and a very helpful staff. My only complaint would be the prices as they are a little high.
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Courtney Kent
We love the pet grooming ladies, especially Dolce who has been doing an amazing job with our puppy Eva!
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Angel Sd
Love this pet smart always have lots discounts and will take ur furry friend and groom same day!
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Nancy LRT
The best foods & toys for your pet. Services include vet, grooming, training. Helpful staff.
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Christian Johansson
Amazing Service!!!! Great customer assistance and they always have what I need in stock!!!!
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Sharon Blake
It shows that they love their jobs. Our dog is so calm with them. They do a great job.
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Christy Hendel
Clean store,very pleasant employee service and friendly greetings when you enter store
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Chantel Vitale
Great place for pet products. Helpful staff. Good sales. Worst bathroom ever.
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Kelly Medley
Friendly help and lovely animals, they also help find cats homes!
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Joyce Velsor
Excellent customer service and friendly and helpful employees
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Ana
They do such a great job in the grooming department.
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MissGraciegirl Vlogs
Smaller than typical PetSmart but had what I needed!
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Terry VanderHorst
Everything you need for the pets and then some!
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Denis Desmarais
Love this pet store, so much choice!
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Lucan Will
Store is clean and well stocked
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Oleg Burkhanov
Good service for hogs and men:)
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tim garner
good but had to wait for help
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Robert Fournier
Has everything you need
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superpanda 1022
Awesome pet store!
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S Moore
Banfield was great!
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Jason Parsons
Great selection.
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JOYCE BLAZIER
Great service
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Marcia Stoffer
Excellent
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Ashlee Slavin
GRRRRRRate!
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Toni Ann Gabay
Great job