Category: | Sporting Goods Store |
Address: | 2135 Tamiami Trail N, Naples, FL 34102, USA |
Phone: | +1 239-384-6380 |
Site: | pgatoursuperstore.com |
Rating: | 3.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
DA
David Mahl
Had a great selection. Extremely rude service. Walked in at 7:55 pm and was trying on shoes when I was approached by a crusty old lady who told me I needed to hurry up because they closed at 8 and offered no help with sizes or anything. Keep in mind online said it was open to 9 and when telling her this she told me they didnt have control over the Internet. After quickly making up my mind I went to check out and another guy asked me where I saw the closing time and we said Google. He continues to say that we must have made a mistake because he double checked. We checked out as the teenager laughed at me as though it was a joke. As we walked back to car my wife again pulled up closing time of 9 so they were wrong. Overall I am a hard worker that goes the extra mile. If someone has to put in extra 5 minutes even if they are closed do it. Their work ethic is dead. Those three should be embarrassed.
N.
N. M.
Went to the store with my husband with the intention of spending several hundred dollars for new golf equipment. Then we changed our mind: the staff was not helpful at all and very arrogant. They made the impression, that they were absolutely not interested in selling anything. They seemed like a bunch of guys standing around and just work there to get paid for financing their hobby. We were completely disappointed and will never recommend this store to any one. After this experience we went to Lumpys, Fort Myers, and bought all equipment there, where we made great experiences: Helpful, very obliging, absolutely professionel!:-)
CO
Colin Moorhead
Their club repair is cheap, but theyll either wreck your gear or youll have to have someone redo their work. Brought in two five woods to be re-shafted, both with the same shaft. One came back tip trimmed an extra inch, no explanation as to why. Expensive after market shaft now worthless. The other one came back with something rattling around inside the head. Will have to have that one redone. I previously had a putter re-gripped and they didnt do that right either. The grip was not pulled all the way down the shaft.
JI
Jim Williamson
Bought a putter that just did not make the cut. Returned it and with credit was aided by a very competant staff. Tested my 3 wood and driver against all competitors and was told nothing was better than what I had. Imagine that! The PGA instructor, Jennifer, was very helpful in my driver testing and provided great suggestions for change. Maybe my back will feel better now. The shoe man was incredible. Bridget Zuri deserves a lot of credit for seeing to my needs and solving my problems. I will be back!
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Babak Cohanim
changing my opinion after a recent visit. the selection was not as extensive as I remember it being. the staff is less helpful too: seems like a bunch of guys standing around who want to play golf and just work in the store to be around golf clubs so they can mess around during down times. I was disappointed with my recent visit
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Tony Lombard
Was in the store on a slow Friday afternoon. Walked around for half an hour. Employees never said a word. 2 or 3 standing around selling each other I guess. Finally asked for some help and they acted like it was a problem. Spending a couple of grand on clubs. Wont be there. Terrible customer service.
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Stacie B
Fun store, lots of hitting bays to test out new clubs, fun for a rainy day. The staff is pretty friendly, albeit a little uneducated in some situations on golf. Prices are fairly high but you can find a good deal here. Clean and well lit.
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Terri Dotson
Rude service.....i cannot believe anyone buys anything From this store. Pga member but wont but anything from this store ever. Golf Galaxy will get my money.
BR
Brent Edwards
Very friendly staff and great selection of golf gear. PGA staff is very knowledgable and willing to assist. They have all the manufactures fitting systems.
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Eli Edwards
Pga pros were great working with me. I really enjoyed working with them as they helped me a lot.
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Bob Scudieri
Great place for the serious and casual golfer.
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Alex Bicigo
A little bit of everything.
TO
Tom Mcneil
Great store