AT&T

AT&T, 1601 Washington Ave, Miami Beach, FL 33139, USA,

Category:	Cell Phone Store
Address:	1601 Washington Ave, Miami Beach, FL 33139, USA
Phone:	+1 305-674-4994
Site:	att.com
Rating:	3.1
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM

Location

Photos 12

Reviews 22

cleartime media

Horrible experience, I went to this store to buy a prepaid phone (GoPhone) and the seller refused to sell me a prepaid phone, the seller would only sell me a prepaid phone if I signed a contract with them, I asked Why does Walmart sell it? and he answered me, go to Walmart, here you have to have a contract .. I called AT&T headquarters and they told me (IF YOU WANT TO BUY A PREPAYED TELEPHONE YOU CAN GO TO ANY AT&T STORE AND BUY IT WITHOUT MAKING CONTRACTS) this store now is under investigations for too many customer service complaints I have everything recorded in audio .. my recommendation STAY AWAY FROM THE AT&T STORE IN MIAMI BEACH (AT&T, 1601 Washington Ave, Miami Beach, FL 33139)

Daniel Wood

The absolute worst service. After waiting for over an hour and each employee having to ask one another to figure out how to get into my account. They finally tell me my phone is not in the store. When I had purchased it online and it said it would be there. Another 30 minutes of the entire staff sitting down trying to find ONE person that knows how to do their job they finally get my phone. Never switch the sims. Had to then call att and switch it with customer service because I didnt want to go back. Would rate 0 stars. Dont even bother. This place makes me want to switch to Verizon.

Pinball Ball

They stole me $ 50.00 when I tried to put money on my Netgear hotspot and after that every time and in every device I tried to navigate it was showed a message saying I had no money on my Netgear hotspot. I complained to the worker at this store and he could not care less about it, saying they would not give my money back and that I should call AT&T by myself to tried to fix their problem. I called AT&T and they could not care less about either, telling me to try to find some help at this store...

Ramses JL

My experience was good. I went there for a replacement sim card for my Go Phone, and there was someone there to greet me at the door. I tried to call ahead, but the lines were so busy. Luckily, I called the 800 No. to make sure what I needed to get a replacement sim card and it turns out it was free at Corp. Location. Otherwise I would have paid $10 for a replacement at Walgreens.

Joe Guo

I have an AT@T sim card, and there is no service at all when I travel to another state within US away from my local area. It happened twice and I contacted their customer service and visit this store. They cant fix this problem. The staff in this store look like dont care about your problem at all. Disappointed. I will change to another carrier anyway.

A Private User

There store gets pretty busy during lunch time and after 4:30, but the staff there is amazing and helpful and get to you quickly! The store sign is kind of small and can barely be seen on Washington Ave, but they are just about half way between Lincoln and 15th on the side with the taller buildings. I appreciate their knowledgable and friendly staff.

Oded Zrachia

Visited Miami last week, needed a pre paid sim with data plan. payed around 95$ for 2 Sims with unlimited texts and calls with 2GB of LTE Data. the staff was very helpful (a guy named Christian) and even helped with replacing the sims on my Cell. the reception and the data rates throughout the trip was very good, over all highly recommended.

Mikhail Nusinov

Arrogant salespersons plainly refused to sell pre-paid mobile and data plans, which are available even from authorized dealers. They couldnt explain why certain sim cards wouldnt work with smartphones - not sure whether they received no training, or had instructions not to sell affordable plans to smartphone users.

Denis Budag

Como ficar sem 4G na viagem. Compre seu chip aqui! Infelizmente o atendimento padrão de operadoras. Bem demorado.

La Dolce Vita

The sales person name Rona was very rude to me. She was talking rude to me because I needed to change my phone in the store. I am a at&t customer and she treated me very disrespectfully.

Helge Høgsand

Told me that I could not do wifi tethering with my phone on an data unlimited plan. False ,of course I could. Guess they wanted me to buy a second plan for my other phone.

Carolina Rodriguez Fuenmayor

Resolvieron todos los problemas que teníamos y la atención impecable!

dadasTv

Really bad services I was trying to get a new plan and they did not offer any good option for me and they are not willing to do it in this center

فهد المدلج

متعاونين مع الزبائن

Ulises Le Bas

Excelente atención!!

Sergey Trofimovich

Everyone was nice and kind. Saw that everyone was helped.

Steven Waldman

They tried hard to resolve the problem with my phone