Motors Trust Inc

Reviews 3

CO

courtney barrett

This is a car company . They have certifications on the wall, saying their good people and a good conpany . They lie . They lie constantly . They were trying to steal money . you cant test drive a car unless they run your credit . once that was done we could test the car. our interest rate started at 11% . shady ness happens an they change their story that we heard wrong an it was 14% . after paper work they supposedly call a bamk . they tell us the bank was wanting 18% . rafeal tells me he got it down to 16% . seconds later my husband sits down an is told 17% interest. they said payments would be 506$ a month with four thousand down. we would have to be on. 60month lease. thwy cahnge it to 48 and then to 36months . they wouldnt tell us how the numbers will change with 4thousand dollars down. The original car price was 15,600. With a 4grand down pay we should only be financing 11grand. This place added our 4grabd on top of the 15,600. Now our total shows 19grand. They have pocketed our 4grabd down . Now they want us to finance 19grand with interest. They showed us great paperwork an then were satisfied. Then they supposedly brought out a second set pf same papers for a signature . Those 2nd papers werent the same . the cash price of vehicle changed to 19grand which had our 4grand in there . They took last 6 months of my bank info an my SSC . We said no to the deal and asked for our money back. They were aggressive when we called them out on the lies an their scam. We threatened the cops on them for all our 4grabd back . They were only going to give us 2grabd back cuz they yanked our papers from our hand which was our proof of the 4grabd down we did in cash. We demanded it all back an for it all . they told us to wait outside an we wouldnt leave office unless we had the money. we wanted the papers in our hands u til we got our 4grabd back in cash. the refused to give us all the money an our papers . they gave us 2 grand short . we counted it an briught up the cops to be called an then they finally gave us the other 2grand. we left. There was almost a hug fist fight . They wanted our 4grand an so did we. We left empty handed pf a vehicle but got 4grand. Run run run. Ill be writing all this same info to every review website theyre on. Stay away . Theyll rob you. they have all our paper work and wouldnt let us have any of it . they yelled alot an told us to get out . shoving started to happen but we got out . this place shouldnt have any certificates at all. they shouldnt be in business . they are not a buy here pay here lot . My husband knows business an these guys will say anything to look good . They dont want anyone to know how they really do business . They rip off everyone . Read all the papers and think before you sign . Better off .... dont go there . If there was an option for negative stars .... they are a winner for that one

AN

antonio prado

I dont know how this dealership can have an average of 4 stars. For starters, the experience started off bad. 1. This place had zero parking for clients. Which tells me the owner has zero interest in accommodation for the clients feeding him and his family and allowing him to be rich. 2. Hes selling cars on the basis that he offers a 30day warranty which to be is a blatant lie because they were offering me a car that not only was illegally maintained (tire with less than 30% tread and completely dry rotted) but was obviously repainted and had a cracked dashboard, a defective battery, rotted and eaten rug in the front passenger, cracked front bumper. But what bothers me is how they lie that they had just received car but had a bad battery. Sir if you know anything about batteries, they only go bad from long periods of sitting without recharging (months) or they replaced it with the shittiest used battery. Which ONLY tells me they are obviously taking short cuts to try to SCAM customers in belivieing theyre getting a car with warranty. I mean seriously, the salesman couldnt even be smart enough to charge the car and park the car in an area where we could test drive the car. Instead, they have over 100 cars parked in a lot meant for maybes 30 cars. So that only tells me theyre buying cars that allegedly have clean titles but onky because the accidents they do have werent reported because it was obvious the infinity qx56 had an front accident regardless of how minor it was. Front hood repainted even though the remainder of the cars paint was really bad. And lastly, I can prove that the owner knew he was selling a car with bad tires cause from all his cars, he neglected to take photos of the tires hoping the buyer wouldnt notice. I hope this owner reads this and takes more pride in his product cause its gonna blow up in his face when he knowingly sells a car with a safety hazard and that family dies cause of his negligence. Well I was able to notice these effects remember I only noticed because I know a lot about cars while most others do not so think about how many people he Has scammed with people who know nothing about cars and missed these obvious signs that were on the car because unfortunately you can only look for something if you know what youre looking for

SA

Sarah Parr

Please read before considering to go to this dealership. I was looking for the perfect car. The color, model, make, every detail. They just happened to have the only car in Florida that was exactly what I wanted. At first everything went great they agreed to fix what was wrong in order to make the sale. They put everything I wanted in the 30 day warranty. They said they would schedule appointments to fit my schedule since I would drive over 3 Hours to get to them. The sticker price listed online was extremely less than the price they attempted to sell me the car and when I called them on it I was given a grand excuse why it was different. I ignored the signs because it was exactly what I wanted. I financed the car and left as happy as could be and that is when the trouble started. I made one appointment and drove there on a Saturday and wasted my whole day just for them to tell me that they couldnt fix what was wrong because they didnt have the parts necessary to do so. They told me that they would call when the part was ready. Then I was ignored. I called everyday about the part to see if it was in. Finally they answered and let me come in again just to tell me they still couldnt fix it. Of course by that time the 30 day warranty ended and I still call once a week because I was guarantee that even after the 30 day warranty that they would fix it and I have this in writing. They let me drive a car that I could have died in easily. Especially with all the problems that was wrong with it. I talked to Eric, Chris, Christian, and the Manager Nelson who now all ignore my calls and messages. Unbelievable level of disrespect, and there is not a single professional at this dealership. Do yourself a favor and run away from this place. If you could give them no stars I would.