Category: | Used Car Dealer |
Address: | 560 S Wickham Rd, Melbourne, FL 32904, USA |
Phone: | +1 321-733-4535 |
Site: | harborcityautosales.com |
Rating: | 5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 10AM–5PM |
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Trish Hennessey
So, I am sitting here - on a stool at Barnes & Noble in Melbourne - because I PROMISED that I would write a review of Harbor City Sales before the end of the day :) Where to begin? First, this newly purchased vehicle is a "gift" from my late Mother. Long story. Short version: Rose would LOVE this car! When we arrived (after much happy research into this dealership) to look at vehicles, I didnt know what I had in mind. Only that we had a financial window. No problem. Chris (adorable, helpful, efficient and to-the-wall accommodating) whipped out hands-on descriptions of a handful of possibilities. He was ON it! Because I had been an automobile salesperson in a previous lifetime (laughing here), I was drawn to the make and models that I had sold. They were really great. But then, my sister drew attention to a chocolate brown Chrysler - a 2013 "200" - that quickly spun my head. The interior was plush and elegant. The ride was indescribable. I KNEW that this was The Ride. So did Chris. He made it happen as quickly and appropriately as possible - though we kept him much later than closing time (I am so grateful!) But it didnt end there, Friends. Because the car spent such a short time on the lot before the purchase, the Harbor City Auto Sales staff felt it necessary to clean, hone, and replace before they felt comfortable for me to full enjoy the best car that I ever had. So - are you ready? They had a special detail man arrive to smooth out and finish any imperfections. They filled the tank with gas - TWICE - because they knew that it was a bit of a distance from Cocoa to Melbourne. And they tested the car to make sure all was well - and asked if it was all right if they took the time to give me new brakes. What?! YES. Because, they said, their high standards demanded that I start fresh :) NOW you know why this company is the #1 customer rated dealership ANYWHERE! Chris needs to be mentioned again. He is a terrific salesperson. Without BEING a salesperson - and you KNOW what I mean. Hes young and energetic and so helpful that I cannot begin to say. Even if I should move away from Florida - or just the area - I will always return to Harbor City Auto Sales. The owner is spectacular - couldnt be nicer. The other sales team members are like family. And that is what drew me here: its a FAMILY business. Ill do everything I can to promote THOSE businesses before I hawk any chain. I am so grateful that I did the research and found the car of my dreams. Thanks so much, Harbor City! If you dont mind - Ill be babbling about you on my online radio show whenever possible :-D With Chocolate Thunder here (aka "Henry") - how can I NOT babble?!!!!
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Kevin McCann
I have been looking to purchase a specific make and model slightly-used car for about a month from a reputable dealer for a very fair price. I have been to several dealerships and I have had numerous email and phone conversations with various dealers throughout Central Florida. After many wasted hours and days getting no where on price with all of the big dealerships, and having several negative car buying experiences in which dealers tried various trickery techniques on me, I stumbled upon Harbor City Auto Sales. I was hesitant to go to what I believed was a "used car lot", but after skimming over all of the positive Google and Yelp reviews (much higher than any local large dealership) I decided to stop in. This was the smartest move I made during my entire search for that specific vehicle for a fair price. Harbor City Auto Sales had an incredible selection of slightly used vehicle for great prices. It is clear that they do not just buy any used car for resale; they must spend significant time making the right purchases to maintain a great inventory at attractive prices. Luckily, they had the exact car I have been looking for - 2 1/2 years old with only 20,000 miles and priced well under all of the other dealers to whom I have communicated. After a quick test drive, the very knowledgeable owner Don and the very helpful salesman Chris were able to lower the price even more than the already attractive asking price. Knowing there are no other dealers in the area who were offering this vehicle at this price I quickly agreed to make the purchase. After about 45 minutes easily dealing with the paperwork, the finance company, and the insurance company, I drove my new car off the lot and home with me. I am so thoroughly impressed with the entire car buying experience at Harbor City Auto Sales - I highly recommend anyone in the market for a slightly used car to stop in and see the staff there. This place is no typical "used car lot."
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Bill P
I was getting ready to take a long trip and thought it might be time to upgrade from my current car which has 282,000+ miles. After searching online, there really wasnt anything in my price range that I wanted to consider. Harbor City Auto had the best deal on the car I was looking for. Even though it was out of my price range, I decided to stop by. Don was terrific to work with. The entire experience was very positive. I ended up leaving the dealership to discuss things with my wife to see if we could justify spending a little more to purchase the car. In the end we decided not to buy it. When I called Don to tell him, he was still extremely nice (even though I was calling to tell him we would NOT be buying the car). He even remembered my 4yos name and ended the conversation by thanking me for calling, telling me it was nice meeting me and my 4yo (again, he actually stated her name), and wishing me a pleasant day. I cant remember be treated with as much respect and decency even from previous dealerships where I did purchase a car. I would definitely recommend Harbor City Auto to anyone looking for a quality used car at a fair price.
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N B
Exceeded Expectations in every way! Prompt, Professional, Honest and Friendly. Best way to describe the experience was good old fashioned customer service. After looking online for weeks, I found they had the best prices anywhere. Rudy was quick to text pictures to me and answer all my questions. After I canceled my scheduled morning appointment, Rudy still took me later in the day even though he was working with two customers at the time. The 2010 Honda Accord I came for was just as advertised. The owner came by to speak with me before I left the dealership to make sure I was satisfied. Their dealer fee was almost half the price of other dealers and their were no hidden fees either. They continue to help you even after you have made the purchase too! This is the real deal folks. Dont pass them up! I drove 1 hour from Orlando and it was worth it! Update: Took the Accord into my local Honda dealer. They did a 52 point inspection on it. Told me everything checked out and I was sold a good car!