CVS

Reviews 14

ER

Erin B.

The pharmacy of this CVS is employed with individuals that seem to have an aura of pure hatred and contempt radiating from their very souls. They are incredibly unprofessional and lack the basics of customer service. On more than one occasion Ive had all of their pharmacists and techs look at me and pretend as if they didnt see me when Im the only person in a line that didnt exist before me. When someone finally did approach me, it was apathetically. I have also received my prescription with pills missing twice (I only started checking last year when I noticed the count seemed short), notified the pharmacist of the error, and told him the initials of the person (J.P.) who had filled my prescription as per what was written on the medication bottle. He said he knew of no one with those initials that worked there. After questioning that response, he did say he would have the techs count out the pills at checkout in the future - which has never happened. I also just had the pleasure of Ellen hanging up on me as I asked for the hours on Sunday when calling to see when my prescription would be ready. I understand they have to deal with incompetent people more than most human beings (its evident by the multiple screenshots of Frozens Elsa singing "Let It Go" plastered all over their walls), but its no excuse to treat EVERYONE with the same misanthropic attitude. If another pharmacy could match CVSs prices, I would switch to them immediately (the genetic bouillabaisse that is Walmart doesnt count). The one star is for the employees who work the non-pharmacy part of the store. Theyre cool.

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TR

Troy Miller

I would leave 1/2 a star if I could! The automated refill system is broken and wants to refill always a week early and the insurance company will not approve it. I told them to remove me from it but they keep calling. My prescriptions are never, ready, and I do mean NEVER, even after the robot called me and said it was. When I try to call them, like now, I am on hold for 30 minutes plus. This is no way to treat your customers. I left Walmart and Walgreens for almost the same reasons. I guess this is the standard in big box pharmaceuticals. Im going to look for a mom and pop pharmacy to move my business to ! GOOD BYE CVS !

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B.

B. Flynn

I just called and the tech, obviously not the smartest person,asked me my name and then repeated my name and said yes and blurted out the name of my medicine,a saying it was ready. No concept of patient privacy. Totally inept. Its mind boggling the people they hire for pharmacy techs. If i wanted the world to know the medicine i was taking, its up to me to tell them,not CVS to violate my medical privacy by telling everyone in the area. The last time i came in the lady was very aware of privacy,but this tech today should be at McDonalds,screwing orders up instead of privacy rights.

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SA

Samuel Lourcey

The service is terrible. Theyre chronically mean, and when they mess up they act like its your fault. I dropped off a prescription at 8 this morning. She said it would be ready at 10. I got here at 10:30 and she said another hour. At 11:30 she said it was being bagged and it would be 15 minutes. I guess it takes the super smart staff here 15 minutes to put a bottle in a paper sack. I wish I could say this was the first time they did this, but this is typical for every other time. Wallgreens is awesome but a little more expensive.

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PA

Paul Hatfield

This pharmacy is in bad shape! The staff are unorganized and uninformed. I received a text message from the automated system, letting me know I had a prescription ready. Upon arrival, I was told that not only did they NOT have my prescription ready, but the prescription had been discontinued by the manufacturer. I showed them the text and they responded with, "the app doesnt work". My doctor and a new pharmacy confirmed that my medication has not been discontinued at all. The store is ok but avoid the pharmacy!

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WE

Wes Fisher

I HAD TO COME BACK AND EDIT THIS POST TO SAY THIS PLACE IS WORSE NOW THAN A YEAR AGO. I HATE IT. ABSOLUTELY HATE IT. BUT, I HAVE NO CHOICE, THANKS TO MEDICAL COMAPANIES LOOKING FOR A BARGAIN..worst place ive ever been to get prescriptions. never have any idea of whats going on, constant mis directions and total lack of knowledge or professionalism. the only reason i HAVE to use this place is because my employee insurance cut some budget deal to use them. i hope they go out of business because they deserve to.

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AN

Ann Sheppard

Worst pharmacy ever. Donna should really work on her customer service skills and not speak in a belittling tone to customers. I had the unfortunate luck of speaking with her several times on the phone and once in person in the last week and every time she came across as rude and disrespectful. Dont focus on putting the blame on another pharmacy for what your store did wrong. Focus on how to resolve the problem. If you dont like your job, please find another one. Thanks.

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JA

Jason Ream

After two years of being with CVS and traveling around the country, and visiting a ton of different CVS stores this location is by far the WORST!! Kim B, the pharmacy manager and Tracey S. were the most unprofessional, and ill mannered people I have ever dealt with. I will reconsider my options at this point before using this pharmacy again.

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CH

Charles P

I was visiting from out of town & needed a prescription filled from a walk in clinic on Hwy 77. This CVS received the electronic prescription & had it filled in 15 minutes, ready for me when I arrived. It was very fast & simple, the day before Independence Day.

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JO

Johnny McCoy

Pharmacy employees are very nice and helpful, but a little bit slower than Walgreens. CVS is my favorite

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DO

Donna Williams

They are open until 10PM and are very good about calling and reminding you that your refills are due.

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MA

Maria Mehlhoff

Getting out of parking lot is problem

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KA

Kayla Nix

RANDY THAT WORKS THERE IS AWSOME

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BE

Benjamin Slay

Lady hung up on me

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