Bernina Sewing Center Inc

Category:	Sewing Shop
Address:	3593 Lake Emma Rd, Lake Mary, FL 32746, USA
Phone:	+1 407-805-9300
Site:	sewithappens.com
Rating:	5
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–8PM 9:30AM–6PM 9:30AM–4PM 12–4PM

Location

Photos 27

Reviews 7

Denise Wilkes

Having a lot of opportunities to visit many sewing stores in Florida I give 1st place to this store. Steve and the entire staff have mastered customer service, finest quality machines with education, maintenance and repair, and a beautiful selection of fabrics, notions and related products. It is worth the 2 hour drive for me to attend classes and make purchases, and to have queations answered over the phone as needed. If you are a quilter, seamstress or embroidered you owe it to yourself to find your way to Lake Mary, Plan To Spend At least 2 hours. It is inviting, cheery and products are displayed with ample lighting and in easy reach. The classroom is spacious, with large tables on which to work but cozy for everyone to be heard and share their stories. Dont wait 40 years like I did to get a Bernina, even the top models can be financed with excellent terms, you can even take a class and try a model to determine what is best for you. If you love sewing you should love yourself enough to sew with the best of us! I especially want to thank Mel for so quickly assisting me with downloading embroidery software. How many places can you just pick up the phone and get help immediately, and then to meet with you at your convenience to troubleshoot and resolve technology issues ? "Above and beyond" are sometimes words overused or applied insincerely but this staff earns my business and loyalty every time I visit and I always look forward to the next one.

Barbara Trozzi

World class expertise and service, a creative and friendly team, and top notch instruction. As a lifelong sewist and new quilter, Bernina Sewing Center is hands down the best sewing artists store Ive ever been to. My experience with the classes Ive taken has always been positive. The integrity with which my Bernina is serviced is always high. I would not hesitate to recommend this store to anyone. I drive 35 miles to go here. It is worth going out of your way for! Updating my review a year later: Yesterday I rented the Q24 longarm quilter to do my first pantograph on a special queen sized quilt that I had made for my daughter. I had no idea how much time it actually takes to trace a pantograph, especially if you are inexperienced. It took me until well after closing time. Steve, Cheryl and Mel patiently and quietly went about their tasks, exerting no time pressure so I could finish. This was way above and beyond for them, and I am so grateful. This exemplifies the level of service at Bernina Sewing Center. I cant thank them enough! (Next time I have a difficult quilt to do, Ill rent longarm time on Thursday!) Thank you, Steve, Mel and Cheryl!

Janice Blankenship

I had a problem with beloved but older Bernina . Called Steve at the sewing center 3 times. Each time he asked a few questions and gave new suggestions. Finally we decided I had better bring Baby in. When I got there Steve fortunately, had the time to look at Baby. He quickly diagnosed the problem and got her back in performing state. I have never had a repair person who was willing to take that kind of time with the phone with me . Incredible. Once I was in the shop, he explained everything he was doing. Outstanding. I love this guy. The shop was beautiful I am sorry that I did not have time to browse but I had traveled from the Villages and needed to get home. I would highly recommend the Sewing Center to anyone for Service, Machines or Beautiful Fabrics. I would be willing to travel back down for fabrics because I think Joanns is lacking in custom fabrics. I also will definitely return to buy a new Bernina when I am ready to buy, which may be soon. Please give this store serious consideration for your sewing needs. Well worth the trip . KUDOS !!!!!!!!!

Sheila Bender

Ive recently bought my first Bernina machine from Steve and Mel and I love it. The best thing is the classes that they offer with your purchase of your machine. I have taken my first machine class with Cheryl and it was great. Just learning all the different function is so helpful. Looking forward to #2. This past weekend I took Steves machine maintenance class. It was worth everything plus. I encourage you to take the classes. Steve is highly knowledgeable and trained on all the machines. Im very thankful that these classes are available. So many things that I never thought about. But with the investment I have made I want to know everything that I can to keep my machine for a lifetime. You will love the store and the people. They all are helpful and make you feel that you are apart of their family. Thank you all, I know that Im excited in getting back into my quilting and learning so many new things. I also appreciatd Hannahs help in picking out material colors for a couple of my quilts. ❤❤

Karen Helenthal

If youre looking for a store that specializes in service, this is the one! Steve is a fantastic technician, willing to share his expertise before, during, and after machine service and repairs. The store is open and airy, beautifully organized, and so well displayed, visually, that its easy to navigate. The fabric choices are wonderful and unique and theres a great selection of notions, presser feet, and project samples to inspire you right out of your sewing comfort zone. Dont assume that a privately owned store is more expensive than those discount stores but, regardless, the knowledgeable, friendly staff, experienced seamstresses themselves, are capable and willing to share tips, tricks and techniques with a focus on great customer service that makes a trip here worth your time, travel, and every penny you spend!

Linda Ludwig

The Bernina Sewing Center in Lake Mary, Florida is the best. Mel and Steve are warm, caring and very knowledgeable. They go out of their way to make you feel welcome and valued as a customer. Fabric selection is extremely appealing and simply gorgeous. Their staff is very friendly, helpful and provide great assistance in picking out fabrics if you need it. I do and appreciate their time and interest. . Classes provided are for all levels of sewing and emboridery. If you need to bring your machine in for problem, Steve will check it out immediately and repair while you wait if possible. This has happened to me twice. Each time the problem was caused by something I did incorrectly and was easily fixed. This means a lot when you travel a distance. I recommend them unconditionally. They are a class act.

Tracy Walker

HIGHLY RECOMMENDED BUSINESS. This review is motivated by a repair by Steve - I cannot say enough good things about him! PROMPT, CHEERFUL, HONEST, EXCELLENT will do for a start! I broke a needle and the tip went flying into the hook mechanism (completely my fault, 100% operator error.) I was afraid Id broken the hook, and thats $300 for parts + labor. Dropped the machine off with no warning, and he got to it amazingly quickly, and was able to get the machine working again with no parts replacement! HONESTY is wonderful to find in todays world - he could have told me I needed a new hook and I wouldnt have known any different, but he did what was needed and no more, and my machine is perfect again! We bought the machine there, and the people there are always SO friendly and helpful! HIGHLY RECOMMENDED BUSINESS.