Category: | Computer Repair Service |
Address: | 9019 Atlantic Blvd, Jacksonville, FL 32211, USA |
Phone: | +1 904-683-3298 |
Site: | affordablecomputerrepairofjax.com |
Rating: | 3.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–12PM Closed |
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Mia Barrington
Although the service was rather fast, the speed isnt beneficial if the job isnt done correctly. Im tech savvy and can reinstall Windows on a computer. I was told that by paying them, they would completely set me back up with my drivers. Well, it turns out that they did install the drivers, but the OEM "software" that allows those drivers to work with the computer wasnt installed. So, I have a fingerprint reader... yet cant do anything with it because the software wasnt installed. I called (Spoke to Russell) to let them know that I wasnt satisfied with their work. Instead of taking on a customer friendly approach, he pretty much told me that he has been in this computer business and that maybe 1 in 100 use the finger print reader. Well, I guess I am that 1. What makes it worse is that the same place they found my drivers, they could have also found the software to make my laptop completely set up. All in all, I spent the time adding drivers AND software that I paid for but what made it worse was the "higher than thou" attitude that Russell took when I told him I was not satisfied. I just cant recommend a place that forgets that the customers help to keep their lights on...
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Amyen Gaming
I came to Affordable Computer Repair to have them build a computer for me. I wanted to start posting YouTube videos of myself gaming. Russell and Charles helped me out a lot. They asked me what I wanted to do with the computer, and then got my name and number so they could look up parts and prices. A few days later they called me, and broke everything down for me. After I agreed, and they got all the parts, it didnt take long for them to get it together and running. They even took the time to help show me exactly what I needed to do in order to record and post the videos! I know I must have annoyed them because I asked a lot of questions, and their phones were always ringing. When I got the computer home I found out that I must have forgotten something because the computer didnt work. It would power on, but I would get nothing on the screen. I called them up and after trying to walk me through it over the phone, and failing, I had them come out to my house. Charles came out and helped me correctly setup my system. And then walked me thru recording my first video. Very happy, and will be coming back when I need help again! Thanks Guys!
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Amber Thompson
Fast! Accurate. Not trying to rip you off and extort money for every little thing. If you ask him a question he will answer it, rather than try to charge you. Low flat rates for repair. You wont find anyone cheaper or faster. I called him on my way home from work after 5pm. Although he closes at 6pm he told me come on in. He told me on the phone if it was Windows 8 password reset it would be 24 hours and if it was Windows 7 it could be in 20 minutes. When I got there I realized I had a Windows 8 and he still did it in less than 20 mins on the spot! Family owned, his son was there playing and family dog. He has used laptop and desktops etc for affordable prices for sale with Software and Antivirus already configured on the machine. He is not rude or trying to talk over your head. He charges $50 for password rest, $89 flat rate for most repairs and FREE yes I MEAN FREEEEEEEEE diagnosis. The longest he would have your device regardless of the repair is 24 hours. This man is the TRUTH!!!! Go see him. You will be glad you did! :)
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A Private User
I always fix my own computers and tinker with them more than I should. A couple monhts back my wife was out of town with her computer and I was using mine for school. One Saturday morning I forget why, but I decided to remove my keyboard trying to access something. In the process I tore the ribon wire from my power button. In a panic for a repair I checked all the known-name locations I could think of with no success. While driving around I stumbled across Affordable Computer Repair, and even though it looked like some big time coorporate repair business I decided I should at least try. The gentleman said the part could not be repaired without extensive cost, but pulled a replacement part from another computer for some $10. Wow! I was relieved to have found the replacement, greatful it did not blow me out of the water, and impressed by the very professional attitude of that gentleman. I highly recommend this business to everyone. Even though I do my own computer work, I know where to turn next time I get stumped.
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A Private User
I just got a little more technologically savvy. I had to, I am into the paranormal and had to start being able to collect my videos and be able to upload evidence. Audio and video. My computer was so outdated and slow it was taking 3 times longer to do things as what it used to. I dont understand how computers work so needed some help. I found affordable computer repair and they began giving me some of the insight and ram space I needed to store my large audio and video files for reviewing evidence. This computer repair guy will be my techie guy I know I can call for my untechnologically advanced mind. If I find a some good stuff I will share it with you all on youtube. I have found a couple of good videos that are on my google profile right now. Great computer guy, knows his stuff
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A Private User
Once my old computer repair guy I used to use moved I either had to find someone else. My old computer repair guy actually referred me to this computer repair place which was unique and rare. I never thought one computer repair person would refer me to another but apparently they must be friends or on good terms or something. I talked to Russell the owner of this computer repair company, he was super nice and local too, that meant I got to stay in Jacksonville. He had my computer fixed in just over a day, virus free, faster than ever and more RAM space. Thanks Affordable Computer Repair (my new computer guru!)
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tarik a
waited for 15 minutes while he dealt with a customer which was fine and then once it was time for him to take me next he received a phone call and proceeded to talk on the phone for 10 minutes. Finally once it was time for him to take me next he received a phone call and proceeded to talk on the phone for 10 minutes and then when it was my turn... again; I asked how much for specific things he told me he would have to put it in the back because he really wanted to eat his lunch and then he would get back to me later so I just left.
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Safari Transportation
I do not recommend this business to any body, I took three laptops to be repaired and they did two of them and the third one I was unable to get it on time it took me little over a month. By the time I put some money together and went to get it he told me he sold the laptop and that was it. They dont care if you are a customer or not, the guy I spoke to did not even have any feeling. Even if it is their policy at least they should have given me a call. looks very greedy business.